Stylish and new furnished hotel,located walking distance to the center.The hotel was easy to reach by car.Staff was very friendly,special thanks to Ottavio who made very good reccomendations about what to eat where to see;)Rooms were feeling like home

Stayed in April 2024

Very nice, laid back hotel that is very walkable to central Bordeaux. Fantastic staff, especially the concierge who made great dinner reservations and recommended a very good wine tour for us. Breakfast buffet is substantial and the staff do a great job. Very well appointed room with comfortable bed, a great shower, etc. Highly recommended hotel in Bordeaux.

Stayed in April 2024

We did not sleep well on the first night because the room was hot even with adjusting the thermostat. We reported it to the front desk staff and were told the whole hotel was still on heater but they were able to fix our room temperature to a more comfortable level. Our friends in the adjoining room had the same problem and when they reported it to the front desk, they were told no adjustments can be made. So, they did not sleep well and had to open the windows to let the cool breeze in. Unfortunately, the street noise kept them awake too.

This beautiful hotel is in a prime location in the heart of the city center, easily accessible to restaurants and sights. The hotel staff members were pleasant and helpful.

Stayed in April 2024

Good size room & beds Helpful staff

Stayed in April 2024

Fabulous, and we got upgraded to a suite. Excellent staff, beautiful decor, very comfortable

Stayed in April 2024

Utilization of space

Size of room

Stayed in April 2024

Exceptional staff ! Efficient, helpful and very obliging! View over the river very relaxing easy walking distance to all attractions

Stayed in April 2024

Very pricey for what is really a 4 star plus hotel.

The lounge and Bar area were nice to sit in after being out for the day

Stayed in April 2024

Maybe a bit more fresh fruit at breakfast, fresh fruit salad perhaps. Couldn’t find an outside area to sit, only at the front of the hotel, but it is a city hotel so perhaps our expectations were a little high

Couldn’t fault it, staff were excellent , rooms were great and had everything that we needed , if not more

Stayed in April 2024

Staff extremely helpful and friendly.

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

The restaurant was limited- so we ate at the bar which was amazing.

Lovely decor, great atmosphere and in a perfect location to go and explore central Bordeaux.

Stayed in April 2024

The air conditioning in the room would not produce cooler temperatures. More choice of fruit at breakfast would have been nice.

The room was very clean and comfortable, and the staff are excellent. The location is ideal and the hotel is spacious and well-appointed. Good breakfast.

Stayed in April 2024

The bar food wasn't that great and it was very expensive . We also booked a taxi through the hotel to go to the airport and we were told it would be €40. The taxi tried to charge us €60 and we ended up having to pay him €50.

The decor and cleanliness of the hotel and staff were great and the location too

Stayed in April 2024

Nothing to say.

Fantastic hotel. We had so warm welcome by the staff trying to make our holidays our best. Everything was great. The breakfast, the room i have no words to express my thanks to everyone we met during our stay. The room was spacious and so clean. In every corner of the hotel was smelling a very nice fragrance We are so Impressed and wish to visit again this amazing hotel

Stayed in April 2024

The staff. Ottavio, the concierge, went beyond and above to help me.

Stayed in March 2024

Nothing all was perfect

Hotel facilities, the room size , the breakfest , the stuff was very hepfull and aranged us some visits in vin chateaus .

Stayed in March 2024

We enjoyed our stay here. Room was very good, hotel looked good, we enjoyed the cocktails at the bar. The cinema room was also good fun.

Stayed in March 2024

Absolutely nothing. No negative criticism whatsoever. .Well done the Burdigala.

The overall experience was great. Probably the cleanest hotel we have ever stayed in throughout the world in over 50 years of travelling. Likewise the staff were really excellent , friendly and helpful. Willing to have a conversation and interested in their guests. Room was very comfortable and had everything we needed.

Stayed in March 2024

Comfortable hotel, very friendly and helpful staff

Stayed in March 2024

Spacious nice room. Rich breakfast. Very careful personal at the reception and good service.

Stayed in February 2024

For our room the WiFi was a bit patchy

The staff were extremely helpful and friendly. The rooms were lovely, comfortable and clean. Location was excellent. We thought it was also really nice having turn down service especially post COVID where that is normally not offered anymore.

Stayed in February 2024

The phone in the room is really inoperable and too cumbersome. Small detail but I would prefer to pick a phone and press button for room service or front desk.

The room was wonderful with a very comfortable bed.

Stayed in January 2024

I liked everything.

Location was good, a 20 minute walk from city center. Staff were phenomenal and helped with every need. And the staff were very friendly. The room was very nice.

Stayed in January 2024