breakfast

Stayed in May 2024

nothing

Everything

Stayed in May 2024

Parking full

Space of the room

Stayed in April 2024

Large Spacious Room, Clean, Nice Kitchen Facilities.

Stayed in March 2024

Availability of coffee machine Safe too small for a computer

Location, comfortable, bed nice bathroom, big room

Stayed in February 2024

No really hot shower water, no airport shuttle during night hours

Triple room with kitchen facilities and separate bedroom was very convenient.

Stayed in February 2024

Breakfast always ( I mean every single day for 1 week) runs out of eggs, bacon beans etc, you need to wait lots. Too small breakfast room for so many people. I did ask the receptionist to come and help. In December the restaurant is closed :(( The extra beds are not comfy at all, and the pillows are awful.

Reception attentive - Close to CERN and Geneva

Stayed in January 2024

Water in shower and bathroom luke warm

Stayed in February 2024

A bit too far from airport

Comfortable rooms Helpful staff Restaurant next door

Stayed in February 2024

Nothing

Comfortable big elevator, nice French restaurant next to the hotel, parking and proximity to the GVA airport (15 - 20 minutes by car).

Stayed in February 2024

- The internet is very slow. Usually I don’t really care using hotel internet because I have me own 4G. But in this hotel, even my 4G has a hard time to function. Something about the thickness of the wall or area with no good reception? I don’t know. - The heater is not function maximum, even though I have cranked it up to the max. Lucky we bring our electrical blanket. It is not that bad, but when the temperature is going to be really low ( jan-feb) it can be a problem to the guests. - Some of the plates were not really clean so I had to wash them first before using. Also the small dishwasher is handy, but in our room it doesn’t work well. The dishes still dirty and the soap is not even melt. So I decided to do a conventional way, wash it in the sink ! I am ok with that. :)

1. Unlike many people, we love the location. Not only it is quiet, it is also in an open area so we don’t feel suffocated. The parking garage underground is safe and convenient with an elevator direct to floors. 2. The unit assigned to us is almost perfect. In the sense that it is big enough with kitchenette and utensils to cook and eat in the room. We asked to have the room at the back to avoid the noise in the front, and we got it. Everything is clean and proper and the bed is to our liking. Big, firm and so comfortable. 3. I knew that the room is not cleaned everyday, so I make up my bed myself and tidy up everyday. But I noticed that eventhough they don’t clean the room, they do pick up the garbage and replace the plastic poubelle and they do change the towels when we let them know. 4. I did not see a lot of staff, but the young man who checked us in, Jeremy, he was very nice. And when we request to have another chair in the room, he brought it up right away. 5. We did not use restaurant or breakfast, so I can’t really say anything about them.

Stayed in December 2023

WiFi is very poor

Stayed in December 2023

Nice breakfast

Nice and big room. Free parking space. Good restaurants on the left and on the right.

Stayed in December 2023

The rooms are a bit cold.

The property is big and offers ample space including a nice lounge.

Stayed in November 2023

I think, hotel has problem with staff, too many responsibilities for one person like receptionist. Breakfast was poor and meal was ended without replenishment. Also the registration took around 1 hour

Big room with many facilities, free parking

Stayed in October 2023

There used to be a free shuttle service in the past. Not anymore.

Very reliable hotel.

Stayed in October 2023

The location is kind of isolated, a bit far from CERN (4.8 km, not walking distance). The worst thing is that the only bus I can take is 1 every hour, it makes me really nervous to miss the bus. I booked a shuttle at 8:00am in a morning, for my scheduled conference starts at 8:30am. I was told it takes about 15 min. to get to CERN. but since there is only one shuttle in the hotel, the shuttle went to drop people to the airport, it came back 45 min. late! By the time I arrived CERN, it was 9:15am.

The room is wonderful, clean and comfortable. There is a little kitchen with everything you need, which I did not know before I arrived. The receptionist was very nice and patient, gave me a lot advices for how to take bus, book shuttle and taxi. Also the price is very reasonable, compared to the hotel in the Swiss side.

Stayed in October 2023

Taxi service was horrible. We ask for shuttle for the airport one day before and appointment was for 7:15 and guy shamelessly came at 7:35 then driver went to get his coffee and then started to drive. How can you be so unprofessional! Because of this guy I missed my train and everything got delayed by 4 hours !! Shameless !! I hate it and they charged me 28 Euro as well. So if I pay I should expect service, isn’t it? For future travel please don’t trust their shuttle service or you may be screwed!

Everything

Stayed in October 2023

Air conditioning inadequate during very hot weather. Very little breakfast (especially hot food) left after 9am and not replenished.

Lovely view of the Jura mountains from the balcony. Beds including extra put up beds were comfortable. Nice Italian restaurant next door.

Stayed in August 2023

The wifi was not reliable.

The room was quiet, and the facilities were clean. The staff were helpful. I enjoyed the peaceful surroundings near the Jura mountains.

Stayed in September 2023

Had a funny smell in the room.

Spacious rooms with fridge/cooking amenities.

Stayed in August 2023

Nice shower and confortable bed.

Stayed in July 2023

Not that close to Geneva

Nice rooms and amazing price. Perfect for visiting cern

Stayed in August 2023

very large and quiet even with a balcony, excellent restaurant next door very busy, but nice. reception staff very friendly and helpful. breakfast was great just parking was a struggle. room was cosy and kids loved a sofa bed in front of the tv .

Stayed in July 2023