The shower should have a curtain otherwise the floor is wet every single time you have a shower.

Great location, walking distance from the train station as well as almost walking distance from the old town If not, a tram station is one block away. And just next to the hotel, there is a grocery store. I had a room with the window directly on the street, but with amazing soundproofing - I could see cars passing by just a few meters away, but I did not hear a thing.

Stayed in June 2023

The location and staff

Stayed in June 2023

nothing

Clean , nice room, well located, very helpful staff. Secure bike storage.

Stayed in June 2023

Better location. Bigger room.

Stayed in June 2023

The water kept in the Minibar was told as free but later was charged as only 1 bottle was free and it was not even mentioned which one's were free and which were chargeable. Could do better in this case.

The Rooms were clean and the staff were extremely courteous and friendly. Location of the property was excellent. Definitely a great choice.

Stayed in June 2023

Room without windows

Stayed in May 2023

Plenty of cafés nearby and easy to get around with just a short walk to the tram on Rue Servient. Tickets are available from the supermarket next door, or just tap and go using your contactless bank card to pay for journeys. The hotel is in a fairly central location, well placed for shopping trips and visiting local landmarks, while our room was quiet, set back from the street and away from traffic. The concierge and all staff were polite and helpful.

Stayed in April 2023

shower without hot water!!

Stayed in April 2023

Rooms Toilets Small double bed Lifts not working

This hotel is more like a 3 star. Good for a quick nights stay but not for longer days.

Stayed in December 2022

Breakfast is poor, really basic. Lift not working for an entire day, not what you want with luggage and room at 4 floor

location is nice and the inner court is unexpected. Rooms of good size and clean

Stayed in December 2022

The first night I could not sleep because the room was positioned just above some load / unload area of some supermarket. Super super noisy. But then I asked for a room change and that happened easily. The best thing for the hotel is the staff. Professional. Welcoming. The worst thing for this hotel Is that it really doesn't feel like 4 star hotel. I didn't even have house slippers and other things were just a notch below expectations. Breakfast for example, Is not bad at all, good even. But not 4 star, and the place where breakfast is been served is so tiny, the first day it was absolutely full of people and so noisy. Toilet didn't have closeup lights... So many things that I don't expect in 4 star Hotel. For me it's 3+. For this price, next time I will go to some airBnB.

I could have a room change.

Stayed in December 2022

Corridors and elevator need some maintenance - old fashion, paint issues... Only the lobby is 4 stars

Excellent staff, perfect reception

Stayed in December 2022

Great location, great hotel, super cozy,

Stayed in November 2022

The shower was broken and there was no hot water

Stayed in October 2022

Bird pictures in the room (some people have bird phobia :D)

Nice and helpful stuff. Our initial booking was cancelled in another hotel without any notification and we had to find another hotel in the middle of the night. Mohammed helped a lot to find us a room and patiently waited until we resolve our issues with booking.com

Stayed in October 2022

I went to Best Western Crequi because they had a gym/fitness room. However it wasn't available during my stay, and this lack of availability wasn't announced on booking.com . Other than that the experience was great, but had I known I would have chosen another hotel.

Stayed in September 2022

Needs upgrade. Needs a functioning gym. Service in room could be improved

Good location and value. Very small room. Outdated and musky smell. Non functioning gym. Missing coffee and toiletries not replenished.

Stayed in September 2022

I liked everything about Crequi Lyon Part Dieu and would recommend it to anyone.

I chose Best Western because of the value and close proximity to the train station for traveling the next day. The friendly staff gave me a map of the city and told me where to see a stunning view of the city from a small park on the mountain below Notre Dame Fourtiere. They made sure I knew not to dawdle too long among the enchanting outdoor restaurants and be back before the front doors were locked for the night. I loved the cozy courtyard seating area in the center of the buildings. Morning breakfast had an awesome array of choices. Thank you for a wonderful memory.

Stayed in September 2022

Very comfortable beds, great AC, room perfectly quiet and clean, great shower, perfect location. Staff very friendly and helpful.

Stayed in August 2022

The wifi on the phone was great but a little slow on the laptop

The staff were very friendly and the bed was very comfortable.

Stayed in July 2022

Room was very small, but that is typical for European hotel rooms. They made excellent use of the space.

The room was very clean and tastefully decorated. Everything was in working order and excellent use of space.

Stayed in July 2022

The Air condotioner doesn't function at night

Personal was very gentle.

Stayed in July 2022

we couldn't get a map of the city. it wasn't close to restaurants. there was no bar.

it was well located.

Stayed in July 2022

not very friendly (even almost rude) staff

big bed

Stayed in June 2022

maybe just no luck, but I was placed in room windows to street, noisy at night and room looked really old. Person at reception I met was not helpful. I didn’t like the stay at all!

Stayed in May 2022