Although I 'checked in' online in advance, to save time, it still took a good ten minutes to check in - I appreciate that a new member of staff was being trained, but still... Our bed seemed a bit old and creaky hence I didn't sleep well - each time either of us moved, we woke one another up. # Why is there only ever one bathrobe and slippers in a room for two people!?

We have stayed here before and it's generally a nice place to stay, perfect location for train and bus station. Staff were friendly.

Stayed in May 2024

staff was friendly

Stayed in May 2024

The window in my room did not have a blind. So there was no way to block the light.

Fantastic location, right in front of the train station and near plenty food options. The staff are helpful and friendly. The room is nice, cozy and spacious.

Stayed in April 2024

The guarantee 'payment' is widely excessive at 50€ per person per night. Who is going to spend that amount of money daily during a stay in such a location? Never been asked to provide this kind of guarantee anywhere else.

Copious and excellent breakfast. Proximity of railway station and taxi rank.

Stayed in April 2024

The staff spoke enough English and were very friendly, Mariam especially.

Stayed in April 2024

Bigger bath towels!

Directly opposite the station and almost adjacent to the car hire depot. Historic centre of Chambery was more interesting than we'd expected

Stayed in March 2024

Nothing

Locality and staff

Stayed in March 2024

No bath

Location, price, staff great, very helpful.

Stayed in March 2024

No curtain or blind in room 310

Clean, modern, helpful staff, great shower and great location.

Stayed in January 2024

Price for the breakfast was too high.

Great location, within walking distance to the Old City and major atractions.

Stayed in December 2023

The location is good for the train station but not so good if you’re driving as it is in a restricted access zone. There is an underground car park with limited spaces available under the hotel with a 2.0m height restriction

The room I had was a good size, warm and clean. The staff I met were friendly and helpful.

Stayed in December 2023

There was some really strange piano music playing nearby late at night. Eventually I phoned reception and they thought it was coming from the co-prop next door...soon after that it stopped, so perhaps the Hotel staff intervened. In all fairness, it wasn't the Hotel's fault as it was clearly coming from the next door building, but it was preventing me from sleeping before it stopped.

Lovely comfy room (we received free upgrade to Privilege room with my Genius discount :-)), friendly staff and nice bar area in the Hotel where I was able to work the following day after checking out. The Hotel is in a perfect location for both the bus and train station.

Stayed in December 2023

I opted not to take breakfast as it was too expensive.

Great location, directly opposite the train station. Pleasant welcome and comfortable room with very efficient double glazing.

Stayed in November 2023

Nothing

Nice and helpful staff, great location, was upgraded to a privilege room with lovely bedding and memory foam pillows. Did not have the breakfast so cannot comment.

Stayed in November 2023

The hotel is conveniently located near the city center and our room seemed to be well sound-proofed from noise from the train station. The staff was friendly and helpful.

Stayed in October 2023

Carpet in room could be cleaner. Some furniture needs replacing.

Cannot get closer to the station! Continental breakfast available in the lobby.

Stayed in October 2023

Big room, nice staff

Stayed in September 2023

Bathroom needed a lick of paint !

Always stay there wHen we are en route back from the Alps great place to be

Stayed in September 2023

Occasionally a little noisy as cars dropping off people at the train station under our first floor window.

Clean, modern hotel rooms with carpet. Big, comfortable beds. The lift only works with the room keycard, so makes you feel safe. Just across the road from the train station, and not too far from the city centre. Awesome breakfast service until 11am during weekends. The cleaner knocked on our door to politely ask if we needed anything. Receptionists found an adaptor I had left behind in the room and kept it for me to pick up.

Stayed in August 2023

Myriam at the reception was very kind and welcoming ! The breakfast was organic , home made and local and the staff was very helpful . It was a great stay at Mercure Chambéry !

Stayed in August 2023

Why do hotels use the smallest piece of glass in the shower as a screen- useless!! Rooms little dated

Breakfast Parking

Stayed in July 2023

No curtain on the window for night time

Excellent location, large room, friendly staff

Stayed in July 2023

Small room

Close to the train station, friendly staff, renovated bathroom

Stayed in July 2023

The air con wasn’t great.

Very helpful staff and comfortable room with electric blackout blinds and a comfortable bed and bath. Breakfast was great too. Perfect location for a short stopover making use of Chambery station.

Stayed in June 2023