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Reviews of The Originals le Château de Dissay Poitiers

Place Pierre d'Amboise, 86130 Dissay, France

#2 of 2 hotels in Dissay

Guests' Choice

Review score

Based on 42 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.7

  • Facilities

    7.4

  • Staff

    8.2

  • Value for money

    7.2

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 1 October 2023

    8.0
    The Château building itself was quite impressive but it could have been presented much better
    • Leisure trip
    • Couple
    • Double Superior Room
    • Stayed 1 night
    • Submitted via mobile

    There were only 2 towels in the bathroom and the bathroom was very small. There were no tea or coffee making facilities, and there was no aircon

    The Breakfast was ok, the lady on reception was the Jacky of all trades, she booked us in on arrival, carried the luggage and made the breakfast? The Dinner was expensive but absolutely superb.

    Stayed in September 2023

  • Reviewed: 30 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Only gripe was the temperamental hot water which left us with luke showers.

    The dinner was fantastic. The room lovely. Having the grounds of the Chateau all to ourselves to explore.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    8.0
    I would stay again especially to eat in the restaurant.
    • Leisure trip
    • Couple
    • Double Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom in bedroom . Shower very weak with not very hot water but I do understand this is a very old building and that bathrooms have had to be added.

    Amazing building. Food outstanding.

    Stayed in July 2023

  • Reviewed: 7 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Shower bracket missing. Swimming pool in the spa not available at the time of our visit.

    Where it was situated and the Chateaux itself

    Stayed in June 2023

  • Reviewed: 6 November 2022

    9.0
    It is an amazing experience but you need to give up some of the usual comforts of modern hotels
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Bathtub without capacity to shower, no central heating/air conditioning, no closets or hangers for the towels in the bathroom and the cleaning could be better

    Family room was amazing and the castle is simply beautiful!

    Stayed in November 2022

  • Reviewed: 20 October 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Superior Room
    • Stayed 1 night
    • Submitted via mobile

    shower in room 6 didn’t have a curtain/door. this is a pity and detracts from what otherwise is an outstanding hotel. restaurant in excellent.

    beautiful

    Stayed in October 2022

  • Reviewed: 22 August 2022

    8.0
    A hotel and restaurant not to be missed.
    • Leisure trip
    • Couple
    • Panoramic Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel room we stayed in (no. 1) would not have been suitable for anyone with mobility problems as it was up the main stairs and then down a tight spiral staircase. Areas of the hotel were not that clean with dead flies and cobwebs on the window sills in some of the main stair case areas. The carpet in some places was worn and stained.

    A fabulous and small hotel set in the most amazing chateau. History all around and a massive room. The food in the restaurant was absolutely amazing with lots of additional extra little courses. The wine list was extensive and varied. The bed was extremely comfortable. We loved the hotel and it was obvious they were working hard to bring it up to standard. A charming place to stay and thoroughly recommend it.

    Stayed in August 2022

  • Reviewed: 28 June 2022

    7.0
    Impressive chateau with nice restaurant
    • Leisure trip
    • Solo traveller
    • Double Superior Room
    • Stayed 1 night

    Room had no extras like hairdryer, mini bar or phone Spa costs £30 to use. A little out of the way and no local restaurants

    Nice meal with very jovial maitre d’.

    Stayed in May 2022

  • Reviewed: 10 April 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    No one helps you with the luggage and there is no elevator. No indications as to where are the rooms located.

    Beautiful setting

    Stayed in April 2022

  • Reviewed: 28 August 2021

    7.0
    Elegant herritage, pricey.
    • Leisure trip
    • Couple
    • Double Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Not 'cheap' in relation to overall quality. Room and dinner for 2 € 450. Very spacious rooms, but simple shower and sink.

    Elegant, old chique, the feeling to staying in heritage. Fine dining at the spot. Lovely bed.

    Stayed in August 2021

  • Reviewed: 17 August 2021

    7.0
    Charming and beautiful
    • Leisure trip
    • Family with young children
    • Double Superior Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were beautiful and well decorated, but were lacking some items that you would expect for the price. (No water bottle, no fruit, no kettle, no coffee, no towel hangers).

    Sleeping in a castle is always impressive! The staff was very kind and helpful and the facilities were good overall. The bed was incredible! The dinner at the restaurant was absolutely astonishing from start to end, the service is excellent and the dinning room is beautiful. Bravo to the chefs, who are working at a very high level! (** please think of offering a vegetarian option for the main course…!)

    Stayed in August 2021

  • Reviewed: 24 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing restaurant.

    Stayed in April 2024

  • Reviewed: 4 January 2024

    6.0
    Beautiful, but expensive for what it is!
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    It is definitely overpriced. The room was about Premier Inn level, if that - but of course you are paying for being in a chateau. We expected the dinner to cost 69 euros, as per the booking site, and nothing was said about a special New Year's Eve menu - so imagine our surprise when we get a bill for 195 euros each. With wine and coffee and aperitifs etc. the meal came to well over 500 euros. Incredible food, but this isn't Michelin Star territory and 500 euros is excessive, especially without warning! Oh, well. We paid up and smiled, but the overall stay cost us about as much as week in Malaga would have, and I think I would have enjoyed the week in Malaga more! I should point out that we have ridden the Orient Express and stayed at Richard Branson's resort, and this isn't our first chateau either, so we aren't strangers to upmarket resorts. This one is good, but not in the Orient Express or Richard Branson league, and they shouldn't be charging that level of price.

    Location is great, and it's an incredible building. A proper chateau! The dinner was exceptional - each of the nine courses was a work of art, very memorable food. The first time I have eaten gold leaf! The staff were lovely, very helpful and polite and they were happy to let me use my French.

    Stayed in January 2024

  • Reviewed: 5 October 2023

    2.0
    never again would I stay here or at any other premise run by The Originals group
    • Leisure trip
    • Family with young children
    • Double Superior Room
    • Stayed 2 nights

    When I first checked in I was pleased to be staying in a chateau, especially after a very long drive. I read other reviews, and thought people seemed surprisingly negative. Before long, I agreed with them! The worst bit for me was that after checking out, the hotel accused me of damaging the carpet and took 500 euros from my account. We have literally no idea of what we allegedly did, and the hotel has ignored all attempts to request an explanation or a photo. As far as I can see, they have fraudulently taken my money and used it to re-carpet their hotel.

    area was fine. Hotel grounds were completely neglected and barricaded off so not possible to go for a walk

    Stayed in August 2023

  • Reviewed: 8 July 2023

    10
    A really lovely chateau hotel
    • Leisure trip
    • Couple
    • Double Superior Room
    • Stayed 1 night

    We had a fabulous room in the main part of the chateau - spacious and extremely comfortable, overlooking the grounds. Wonderful dinner, even though there were only two choices per course. Lovely breakfast in the most beautiful breakfast room. Staff were extremely friendly and helpful. Easy to find and easy to park. Had a lovely walk round the grounds and woods in the morning.

    Stayed in May 2023

  • Reviewed: 8 January 2023

    10
    The Château provided insight into a turbulent time and place in French history and culture.
    • Leisure trip
    • Couple
    • Double Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing…there is no way to find fault.

    This is a property in restoration mode, yet the professional manner in which it is being done does not create a distraction for guests. This property is worth at least one night’s stay and more due to the overwhelming amount of history, culture, and pleasure that is there.

    Stayed in December 2022

  • Reviewed: 27 September 2022

    3.0
    4 star price for a 2 star hotel not worth the money
    • Leisure trip
    • Couple
    • Double Superior Room
    • Stayed 1 night
    • Submitted via mobile

    the first thing no hot water for a shower, had to ring reception they then turned on the hot water. also had to turn heating on in the room. the staff comments were, winter has started but didn’t provide any heating. considering the price to stay cheap hair body wash for the shower which didn’t smell very nice. bracket for shower broken so could only use as a hand held wash. advertised tea and coffee making in the room, there was none. in the restaurant the staff didn’t know anything about the wine. to start we weren’t offered a wine list until we asked. on the list only bottled wine. we asked about a glass of wine as we like to pair a wine with the food. there is wine by the glass offered but couldn’t tell us which wines. had a white wine that was not chilled. no choice on the menu, one entre, one fish or one meat dish and one dessert. breakfast expensive and had to ask for everything even for butter to have with bread. pay top dollar to stay in a beautiful building but get 2 star hotel. there are a lot of chateau’s to stay in France this is not one to recommend

    beautiful chateau with a restaurant with excellent food

    Stayed in September 2022

  • Reviewed: 23 September 2022

    10
    Great stay.
    • Leisure trip
    • Couple
    • Double Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Chateau Dissay is a hotel amd has been updated beautifully. The staf were vwey friendly and helpful especially Andan from India who.spoke very good english and helped us alot with interpreting. Our room was beautiful and everything was provided. Very comfy bed great breakfast.

    Stayed in September 2022

  • Reviewed: 13 August 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night

    Management of hotel was very impolite towards guests and her own staff. Manager was very unfriendly, not helpful at all and rude. He just declined our booking for the restaurant and did not want to help finding another restaurant. Moreover, management was very rude to their own staff, which really felt very uncomfortable.

    Location of the hotel and the hotel premisses were very wonderful

    Stayed in August 2022

  • Reviewed: 13 August 2022

    1.0
    Very disappointing. We arrived at 6pm only to be told that they were fully booked for dinner. We drive around looking fo
    • Leisure trip
    • Family with young children
    • Double Superior Room
    • Stayed 1 night
    • Submitted via mobile

    It was very uncomfortable as we stayed during a heatwave and no fans were available so spent a very uncomfortable night. There were only 7 of the 20 things listed on the amenities available.

    At first sight it looks stunning and a very beautiful building

    Stayed in August 2022

  • Reviewed: 30 July 2022

    6.0
    exceptional kitchen!
    • Leisure trip
    • Family with young children
    • Double Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Not really up to the job of hosting international travellers.

    over the top restaurant! truly special 😀

    Stayed in July 2022

  • Reviewed: 21 July 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Panoramic Room
    • Stayed 1 night
    • Submitted via mobile

    superb Château with very comfortable room and star worthy restaurant

    Stayed in July 2022

  • Reviewed: 19 July 2022

    6.0
    Although the Château is very beautiful the lack of finishing touches in the bedroom let’s it down.
    • Leisure trip
    • Couple
    • Panoramic Room
    • Stayed 1 night

    Breakfast was poor …. There was no hot food option and the continental had very little choice….. one ham, one salami and one cheese. Our room lacked toiletries. Poor lighting and the bottled water was warm with no glasses to drink it from other than plastic glasses from the bathroom sink.

    Dinner was superb and although we had not booked for dinner the chief kindly accommodated us when asked by the lovely receptionist. I can not recommend the dinner highly enough.

    Stayed in July 2022

  • Reviewed: 18 July 2022

    6.0
    food brilliant, rooms short of the mark
    • Leisure trip
    • Couple
    • Double Superior Room
    • Stayed 1 night
    • Submitted via mobile

    they tried to give us an appalling room that was so different from the wonderful photographs displayed. They expected us to take a tiny attic room with cheap plywood partitioning and a door that did not lock. Too far removed from the wonderfully spatial, high ceiling & elegant rooms shown in the photos. showing the swimming pool as a feature of the stay, then to be told it was an extra Euro30 was cheap.

    the quality of the food at dinner was exceptional. very impressed

    Stayed in July 2022

Showing 1 – 25

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