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Reviews of Château de Mercuès 4 stars

Château de Mercuès, 46090 Mercuès, France

#3 of 3 hotels in Mercuès

Guests' Choice

Review score

Based on 43 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.3

  • Location

    9.6

  • Facilities

    8.7

  • Staff

    9.4

  • Value for money

    7.7

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 14 October 2023

    10
    Beautiful place, wonderful experience
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing - it was all great!

    What a wonderful place! We absolutely loved our stay in this beautiful chateau. Everything was superb - the staff, the food, the accommodation. The gastronomy was outstanding the views so breathtaking, and we loved the winery tour.

    Stayed in September 2023

  • Reviewed: 9 October 2023

    9.0
    Perfect tranquil location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The front rose gardens and courtyard were unkempt not Relais Hotel standard. The food was very good but not usual Michelin Star standard. The reception car park was not in use and there was no directions to reception from the alternative carpark. If you have mobility issues make sure you tell them when booking as the lift only services a small section of the chateau.

    Location and style Happy to stay again

    Stayed in October 2023

  • Reviewed: 29 August 2023

    8.0
    Great experience overall - will definitely go back!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    The pool and it's surrounding tiles were a little tired...and the garden fountain not working. Also, there were no medium priced on site restaurant options...only the Michelin star restaurant....when we wanted something more casual on the night.

    The rooms and restaurant were beautiful! Staff was extremely friendly, and the restaurant (La Table de Mercues) was wonderful.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    10
    Loved it!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Everything was more than fine. Food is A+, the crew was wonderful, and the location is breathtaking. In a word : perfect.

    Stayed in August 2023

  • Reviewed: 4 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Drinks eyewateringly expensive. Staff always looking to make an upscale which could be a little irritating

    Food was excellent, Location stunning, service exceptional

    Stayed in July 2023

  • Reviewed: 20 July 2023

    9.0
    Breathtaking property
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The walkway to my room needs to be brightly lit and more cheerful I felt I was my room was originally a dungeon by the dim lighting. The Michelin star restaurant was disappointing same with breakfast. No small snacks on the property if you miss lunch time

    Breathtaking property as you enter with gorgeous backdrop. Front desk staff was attentive. Room, bed bathroom was comfortable and spacious with cute old peep hole windows looking out. We took advantage of the tennis courts and lounged at the pretty pool. We totally recommend this property.

    Stayed in May 2023

  • Reviewed: 28 June 2023

    10
    Will definitely return
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Enjoyed everything

    Absolutely beautiful. Wonderful restaurant. Enjoyed the wine tour

    Stayed in June 2023

  • Reviewed: 3 June 2023

    10
    you must visit this place!
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    all were perfect

    Actually all were perfect: location, rooms with wonderful river valley views, Michelin star restaurant. Brilliant staff ( frankly, rare experience in Europe, even in 5-stars hotels)

    Stayed in June 2023

  • Reviewed: 22 November 2022

    9.0
    lovely will visit again .
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Food options need to change , the restaurant serves a dining experience which is incredible. Unfortunately not something we needed on an overnight stay travelling through France . I would have liked a full restaurant dining experience with a simple menu .

    A beautiful building very clean and comfortable . Staff really friendly and accommodating. Room was exceptional the softest pillows the most comfortable mattress , and all facilities you need .

    Stayed in November 2022

  • Reviewed: 25 October 2022

    10
    fabulous.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the staff were sooo lovely - some R&C staff are a bit snooty. Not here.

    stunning. stylish. extremely special.

    Stayed in September 2022

  • Reviewed: 4 October 2022

    10
    A luxury château
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Great location and view. Exceptional wine and food. Excellent service.

    Stayed in September 2022

  • Reviewed: 5 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    The Chateau is tired and in particular the swimming pool where a significant amount of tiles were missing and just covered up with a very bad and I mean very bad cement fill instead of actual tiles, which has obviously been done over a period of time. Other people were complaining around the pool about it, so nobody got in it including ourselves. The cost of breakfast was excessive so much so we decided not to have it.

    Location stunning, Staff excellent, evening meal outstanding.

    Stayed in September 2022

  • Reviewed: 23 August 2022

    10
    amazing, we will be back!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I would have like a gym

    A wonderful château in great location. Fabulous food, with smart, friendly professional

    Stayed in August 2022

  • Reviewed: 31 July 2022

    8.0
    Fabulois Chateaux and wine tasting experience .
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing we didn’t like but noted the following : Tasting menu was superb , faultless but we missed the option of an an la carte menu as an alternative for a more than one night stay . Morning coffee was bland and could have been hotter . WiFi was exceedingly slow .

    Fabulous historic chateaux . Excellent customer service. Superb food and wines . Clean comfortable room .

    Stayed in July 2022

  • Reviewed: 5 July 2022

    10
    This was our 3rd attempt to stat after 2 aborted attempts down to Covid and it did not disappoint
    • Leisure trip
    • People with friends
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazing rooms and great staff Especially enjoyed on site tour of winery and fabulous swimming pool

    Stayed in July 2022

  • Reviewed: 30 May 2022

    8.0
    Mercues castle
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room 31 was small and dark and had a step down to the bedroom, dangerous at night

    The location, view and staff

    Stayed in May 2022

  • Reviewed: 25 May 2022

    10
    Heaven on Earth
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 2 nights

    Amazing staff. The chateau is like a fairy tale. The views of the valley below are breathtaking. It's heaven on Earth

    Stayed in May 2022

  • Reviewed: 10 April 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Continental. Everything was perfect. We will return and return. The garden, the setting, the view from the room.

    Stayed in April 2022

  • Reviewed: 9 October 2021

    10
    A wonderful location with comfort and good food.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    A fantastic location with impressive views over the River Lot. We were offered a room upgrade which was much appreciated. Good breakfast and 2 delicious evening meals in their Michelin-starred restaurant. The staff were all particularly friendly and helpful.

    Stayed in October 2021

  • Reviewed: 4 October 2021

    10
    Excellent
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    none

    Everything

    Stayed in September 2021

  • Reviewed: 29 August 2021

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Top ! Will do it again !

    Stayed in August 2021

  • Reviewed: 24 August 2021

    9.0
    Stunning location with amazing staff
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    If you are staying for two nights a limited lunch menu - they did make us some amazing plates of cheese and meats which were delicious but we had to ask rather than it being offered .

    Every staff member was always willing to help and were all just so lovely

    Stayed in August 2021

  • Reviewed: 10 May 2024

    5.0
    Superb location . Only one dinner menu choice at eye watering price.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very poor service on the outside terrace. Waited an unacceptable length of time after being told someone would be out to take our drinks order and following that a further wait for the drinks to arrive. The excuse was that dinner service had started !

    Didn’t take breakfast .

    Stayed in May 2024

  • Reviewed: 28 September 2023

    7.0
    Interesting experience staying in a very special chateau
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    No fitness room, swimming pool not heated. no a la carte in the restaurant, only a choice of degustation menus for either 150/200 euros and portions were small, no TV in bedroom

    Very special place to stay, great situation, beautifully furnished, excellent staff

    Stayed in September 2023

Showing 1 – 25

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