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Reviews of Château du Clair de Lune - Teritoria 4 stars

48 avenue Alan-Seeger, 64200 Biarritz, France

#11 of 55 hotels in Biarritz

Guests' Choice

Review score

Based on 61 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.0

  • Facilities

    8.9

  • Staff

    9.5

  • Value for money

    8.3

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 28 October 2023

    10
    Absolutely wonderful stay, next time for longer stay for sure.
    • Leisure trip
    • Couple
    • Classic Double Castle Room
    • Stayed 1 night

    not one thing, except it was so nice we wanted to stay longer but sadly they were booked :´^(

    Oh my goodness what a wonderful Chateau to stay in... It is owned and run by the original owners great grandson. The interior is lovely and reflects it's heritage. Our room on ground floor was large and the attached bath was huge. Beautifully appointed. The bed was large and very comfy. The bath towels thick and soft. They provide robes and slippers. They went out of their way to accommodate our needs. The casual supper, on the terrace overlooking the fountain and grounds, was very tasty. Breakfast the next morning was delightful. NOT the same ole bread, butter and lunch meats. Ordered a cheese omelette and bacon-delish! They also had very nice pastries, granola, fresh fruit and jams. Coffee with cream. I could go on and on singing their praises but you need to see for yourself. Definitely come and stay here.

    Stayed in September 2023

  • Reviewed: 5 October 2023

    9.0
    Very friendly, kind staff. Love the park like setting. Would have stayed longer.
    • Leisure trip
    • Couple
    • Superior Double Lodge Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was perfect. Quality buffet food

    Stayed in September 2023

  • Reviewed: 21 September 2023

    8.0
    Great venue and food but let down by staffing issues
    • Leisure trip
    • Couple
    • Superior Double Lodge Room
    • Stayed 1 night
    • Submitted via mobile

    It felt understaffed. The receptionist was also running the bar and taking guests to their rooms in the golf buggy which (although not life changing!) caused some delays in service. Our on line booking for the restaurant somehow got translated as a booking for the snack bar (@ 8pm at night!) and was only discovered upon check in at 6.30pm. Fortunately it could be amended. The breakfast room was pretty much unstaffed so when I would have usually ordered a second coffee at 10am (it closes at 10.30am) there was nobody left in the kitchen. The cleaner who arrived in a golf buggy at 12.40 to clean the room upstairs skidded to a halt on the gravel next to my husbands car just as he was reversing it in to load our luggage, jumped out, glared at us and started slamming around the place (clearly in a very bad mood)! It wasn’t a great last interaction with the team who otherwise had been very good up to that point.

    Venue, facilities, food and dog friendly. Good parking, comfortable bed, decent shower and clean. The receptionist was working very hard to meet everyones needs single handed. She was helpful and efficient. She phoned the restaurant to ensure we got fitted in for dinner. The garden views from the Lodge were fabulous. The horses kept in the grounds made it feel very rural. The on site restaurant served superb food. The receptionist kindly extended our check out as my husband was on a conference call until 12.30. Nothing was too much bother for her. She fixed everything for us!

    Stayed in September 2023

  • Reviewed: 18 September 2023

    8.0
    Beautiful setting
    • Leisure trip
    • Couple
    • Superior Double Lodge Room
    • Stayed 1 night
    • Submitted via mobile

    Attention to detail with the cleaning Little over priced

    Beautiful property in lovely location Friendly staff

    Stayed in September 2023

  • Reviewed: 15 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double Castle Room
    • Stayed 2 nights
    • Submitted via mobile

    The setting, the size of our room, the bed.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Lodge Room
    • Stayed 1 night
    • Submitted via mobile

    The noise from the road is a bit irritating.

    The grounds of the chateau are beautifully kept & the loungers by the pool are a lovely place to read a book .

    Stayed in September 2023

  • Reviewed: 10 September 2023

    10
    Beautiful stay in Biarritz
    • Leisure trip
    • Couple
    • Classic Double Pavillon Room
    • Stayed 1 night
    • Submitted via mobile

    There were some glasses and cigarette butts left on some of the tables outside from a party but this was really minor. We look forward to returning as we really loved our stay

    Gorgeous chateau, gardens and location with fantastic attention to detail. The pool was great. We had a delicious lunch and drinks on the terrace. A wonderful setting for a relaxing and romantic break

    Stayed in September 2023

  • Reviewed: 8 September 2023

    10
    Beautiful place to stay
    • Leisure trip
    • Couple
    • Classic Double Pavillon Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely setting

    Stayed in September 2023

  • Reviewed: 2 September 2023

    9.0
    Tranquil pet friendly stay in stunning surroundings
    • Leisure trip
    • Couple
    • Classic Double Castle Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast options could be better

    Beautiful period property. Made a nice change from staying in modern city centre hotels. Stunning grounds to walk your dogs if you are travelling with pets.

    Stayed in August 2023

  • Reviewed: 19 August 2023

    8.0
    Charming chateau!
    • Leisure trip
    • Family with young children
    • Deluxe Double Castle Room
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning, so it did get hot in the room.

    Stayed only 1 night in this charming chateau not far from Biarritz. Lovely pool and gardens. Spacious, individual rooms and bathrooms. Friendly, helpful staff.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    10
    Charming and secluded manor house minutes away from Biarritz.
    • Leisure trip
    • Couple
    • Deluxe Double Castle Room
    • Stayed 3 nights

    Wouldn't think of anything really. Our stay was just perfect. Maybe it would be nice for the back garden to have more plants/flowers.

    The property is charming and very well kept. You get the feeling of staying in the period manor house but with all the modern conveniences. The brasserie restaurant onsite was delicious and all the staff was extremely attentive.

    Stayed in August 2023

  • Reviewed: 30 July 2023

    10
    Thank you for a lovely experience!
    • Leisure trip
    • Family with young children
    • Superior Double Lodge Room
    • Stayed 1 night
    • Submitted via mobile

    Stunning property and fantastic customer service. We loved our short stay and our dogs loved it too! Lots of beautiful grounds, an oasis with the city centre close by.

    Stayed in July 2023

  • Reviewed: 26 July 2023

    8.0
    Perfect getaway, somewhat secluded but only 15 minutes from Biaritz (preferably by bike!)
    • Leisure trip
    • Couple
    • Deluxe Double Castle Room
    • Stayed 6 nights
    • Submitted via mobile

    Closeness of highway (noise)

    Very friendly staff Beautifully restored old mansion Nice pool and pool bar Beautiful gardens with exceptional trees

    Stayed in July 2023

  • Reviewed: 23 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Double Castle Room
    • Stayed 2 nights
    • Submitted via mobile

    You must know that there is no service in the reception or in the bar afrer 23.00 wich is not important for me. You can still stay in the porch of the castle or you can relax in your terrace if you stay in any lodge room.

    The concept (it's an authentic chateau). Great service and view. İt's excellent if you are looking for a quiet hotel and yet very close to the city center (by car)

    Stayed in July 2023

  • Reviewed: 21 July 2023

    9.0
    A very comfortable stay in a beautiful Chateau in extensive grounds.
    • Leisure trip
    • Couple
    • Classic Double Pavillon Room
    • Stayed 7 nights

    Our room was very comfortable with a lovely patio. The bathroom facilities were a little small.

    The hotel is in a beautiful Chateau in extensive grounds with a swimming pool. We stayed in the Hunting Lodge and had parking right outside the property. The staff were very friendly and answered all our queries about the room. The hotel is about 3.5 kms outside Biarritz, is very close to the motorway, and easy access to other resorts and the Spanish border. The hotel provides breakfast in the Chateau, a light lunch by the pool with a small dinner menu on the terrace. There are a number of restaurants close by.

    Stayed in July 2023

  • Reviewed: 11 July 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Classic Double Castle Room
    • Stayed 2 nights
    • Submitted via mobile

    great story

    Stayed in July 2023

  • Reviewed: 5 July 2023

    10
    Wonderful relaxing place to come and spend time, restaurant on the grounds was exceptional.
    • Leisure trip
    • Family with young children
    • Deluxe Double Castle Room
    • Stayed 2 nights

    Staff were brilliant in helping with restaurant bookings and finding a garage that could replace my tyres, not easy as they were not usual tyres. They went above and beyond.

    Stayed in June 2023

  • Reviewed: 20 June 2023

    10
    Perfect place if you want to surprise your partner staying in a Chateau with amazing views from the Swimming pool.
    • Leisure trip
    • Couple
    • Classic Double Castle Room
    • Stayed 1 night
    • Submitted via mobile

    -

    all the property looked amazing. Sadly we couldn’t spend more time there to enjoy it.

    Stayed in June 2023

  • Reviewed: 10 June 2023

    8.0
    lovely garden meets perfect dining in a quiet atmosphere
    • Leisure trip
    • Couple
    • Superior Double Lodge Room
    • Stayed 2 nights
    • Submitted via mobile

    breakfast a bit to French style for that price … no vegetable. only one ham one cheese. with 18€ to expensive.

    perfect stuff! nice quiet castle. very very nice restaurant!

    Stayed in June 2023

  • Reviewed: 2 June 2023

    10
    excellent stay
    • Leisure trip
    • Couple
    • Classic Double Castle Room
    • Stayed 1 night

    very friendly and helpful staff, nice and quiet location, excellent rooms, very good dinner and breakfast, ample space to park the car, large grounds with excellent pool

    Stayed in June 2023

  • Reviewed: 6 September 2022

    9.0
    An ideal overnight stop before flying out from Biarritz. The ambiance, decor, food, wine and staff all excellent. Highly
    • Leisure trip
    • Couple
    • Classic Double Pavillon Room
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning in the room

    Space, facilities and the staff were excellent.

    Stayed in September 2022

  • Reviewed: 19 August 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Lodge Room
    • Stayed 3 nights

    Excellent stay at the Chateau with a great 1-star Michelin restaurant, where we had a 7-course meal with different delicious wines. Great breakfast with a view of the garden. Highly recommended hotel!

    Stayed in July 2022

  • Reviewed: 18 August 2022

    10
    The staff makes you feel at home.
    • Leisure trip
    • Family with young children
    • Deluxe Double Castle Room
    • Stayed 4 nights

    Everything was amazing.

    Impecable customer service.

    Stayed in August 2022

  • Reviewed: 29 June 2022

    10
    top
    • Leisure trip
    • Couple
    • Superior Double Lodge Room
    • Stayed 1 night

    quiet location, very friendly and helpfull staff, rooms very good and clean, lunch and diner card super, absolute top

    Stayed in June 2022

Showing 1 – 25

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