Room was a bit warm, WiFi wasn't great

Friendly staff, well situated inside an arcade

Stayed in May 2024

The toilet blocked after the first use, with just a small amount of tissue. Although the hotel had sorted this, upon request, by the time we'd arrived back at the end of the day. Advert says hair dryer included - it isn't, but if you ask reception they do give you one. The only real significant negative was that the walls are paper thin. Advert says the rooms are sound proofed - this isn't true. I was awoken one morning by next door cutting a loud fart. You could hear every bit of a conversation, and toilet use.

Location was ace - perfect base from which to move about the city. Also, the hotel is inside a lovely shopping mall - has a nice feel about it. The room isn't bad, although our view was of another wall.

Stayed in May 2024

It's not ideal for people with mobility problems but the lift helps.

The Chopin is a wonderful Paris institution. We first came on our honeymoon in 1979 and it's still lovely. It's not luxury, there are stairs, it's a bit old fashioned but it is brilliant. We must also give a big mention to Esther who sorted several things out for us, and was fabulous. Thanks Esther! Reception is friendly, multilingual and really helpful. The lift/elevator is a godsend!

Stayed in April 2024

Wifi in room on off

They clean the room everyday without being asked, they change towel everyday

Stayed in April 2024

Not a great view from our windows

The location and history of the building. Easy walking distance to The Gare du Nord.

Stayed in April 2024

Lovely characterful hotel in a wonderful central but quiet and beautiful location.

Stayed in April 2024

Very difficult to carry luggage up the stairs leading to a very tiny lift... Due to some renovations being done we didn't have hot water overnight and in the freezing morning... very disappointed

The convenience for travelling around especially public transport

Stayed in April 2024

Nothing.

Great location, very friendly team

Stayed in February 2024

It would have been nice if we were informed of renovations taking place in the lobby area on the days of our stay during the time of booking. We were keen to try the breakfast but decided not to, because the breakfast room smelled of plaster and paint.

Location of the Hotel was Fantastic. Close proximity to the opera house and shopping districts. It is really nice to walk down stairs there is a grocery shop right in the arcade and many food and coffee places located just within 5-10 mins. Many artsy shops and interesting 2nd hand book stores. Collections of old paintings and vintage photo shops galore. Just by walking, the arcade leads to many other historical arcades in the district all full of interesting shops and boutiques. The hotel itself was a little old but full of character. I quite liked the different coloured rooms with windows opening onto parisian rooftops. There were 5 people in our group and we stayed in 2 rooms. One triple room and one double room. Despite the furnishings carrying vintage old charm, the bathrooms have been renovated. Sheets were clean and property fairly well maintained considering its age. Not too bad in terms of value for price in paris.

Stayed in February 2024

Some construction noise the first night, but the other nights were fine.

Location, history and ambience.

Stayed in January 2024

I’ve been in love with this hotel for 40 years, from the outside.

Stayed in January 2024

My room was next to a noisy room - perhaps a staff room - lots of kettle boiling and tap running late at night and early in the morning.

Bed, heating, pillows, breakfast.

Stayed in December 2023

Located at the end of a covered passageway that is heritage listed. A main metro station is 5 mins walk. Can get breakfast here as well. Many places to eat nearby. Nice and clean with attentive staff.

Stayed in November 2023

nil

Proximity to Restaurants , no noise quaint old Paris Hotel

Stayed in November 2023

Beds could have been a little more comfortable but it was still great!

The place was perfect. It was cuter than I could have imagined and close to everything we wanted to see (the Louvre, bus stops to get to other destinations, gardens).

Stayed in August 2023

Nothing. I had no complaints.

The staff were very welcoming and friendly. They found me a quiet spot to do some work where I needed to make some phone calls (my son wanted to have a sleep in the room). The hotel itself, though a little quirky, is well kept and welcoming. It even has its own cat (or vice versa)

Stayed in September 2023

no air conditioning

good clean rooms & friendly staff

Stayed in October 2023

Nothing

Location

Stayed in September 2023

The rooms, being old, were a tad small for storing bags and moving around etc. It was still and hot when we were there and with no a/c the room didn’t offer the respite you may want. Mind you they provided a fan and most other character places probably do not have a/c. These are minor negatives and way outweighed by positives. Would still recommend.

Cute and quaint Parisian experience. Excellent location with restaurants and transport nearby and many central sights within walking distance. Also it is located in a stunning arcade/passageway. The breakfast was very good and at a good price. People all very nice and welcoming.

Stayed in September 2023

Nothing

Proximity to the metro, shopping & tourist attractions

Stayed in October 2023

I would have liked a reading lamp and softer bulbs for the sconces above the bed.

The staff was very helpful and friendly. The room was charming and comfortable. Great bathroom with a huge tub and a large window overlooking the rooftops of Paris. I loved the location in the gallerie and the shops and cafes. It was walking distance to many sights. I arrived at the Palais Garnier opera house within 20 minutes in time for my tour.

Stayed in October 2023

I liked everything.

Excellent and friendly staff. Terrific location, Small rooms by American standards, but excellent cleanliness.

Stayed in September 2023

Having Maxwell House powdered coffee as the breakfast offering is hard to understand in a city like Paris which loves its coffee. It made us search out another option. A simple thing for the hotel to fix :)

The charm of the location is one of the best things about the Chopin. At the end of a beautiful ancient Galerie (part of several in the area - felt very historic). Our room was inward facing and exceptionally quiet for Paris. Staff were lovely especially Alicia, the resident cat and Mlle Paulette who was sometimes with her Maman at Reception. One day during our stay there was an electricity problem and no hot water. Staff did everything to get it repaired asap. The area is full of good places to eat and small supermarkets to purchase the odd bit and piece.

Stayed in September 2023

The breakfast was very delicious, fresh fruits and excellent pastry. The staff was very pleasant and the atmosphere of the hotel is great.

Stayed in September 2023