Rue de la Chapelle, 77990 Le Mesnil-Amelot, France
#2 of 10 hotels in Le Mesnil-Amelot
Guests' ChoiceBased on 250 hotel reviews
8.3Cleanliness
9.0
Comfort
9.0
Location
8.3
Facilities
8.7
Staff
8.6
Value for money
8.4
Free WiFi
9.2
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End of dialog contentReviewed: 24 May 2024
Heiko
NetherlandsStaff at check-in was in bad mood and very slow. It took around 45 minutes. The phone in our room was ringing in the middle of the night. Two hours later somebody was knocking at the door. That's very annoying when you try to get a few hours sleep between flights.
Convenient, comfortable, and clean hotel in close distance to CDG. Family room was big and well set. The free shuttle service worked out well. Breakfast was also fine.
Stayed in April 2024
Reviewed: 17 May 2024
ルルーヴァン
FranceIn peak hours, the shuttle service can get cramped. In comparison to other hotels that are within this price range, it can feel a bit less practical, as you have no other way to get to the airport expect car or the shuttle bus.
The room included buffet breakfast, which was quite nice. The shuttle service is also included, in ordrer to get you to and from the airport to the hotel, there's a minibus almost every 15 to 30 minutes.
Stayed in April 2024
Reviewed: 15 May 2024
Colin
CanadaNothing
Away somewhat from airport. Spacious. Outdoor seating. Excellent breakfast. Shuttle to airport
Stayed in May 2024
Reviewed: 15 May 2024
L
Netherlandsnice comfortable rooms, friendly staff and nice swimming pool close by.
Stayed in May 2024
Reviewed: 13 May 2024
Leannemarie
AustraliaA female cleaning staff member came in using her key on both days without knocking despite having a do not disturb sign on the door. When reported the manager gave a drink voucher for the inconvenience and made a note to counsel staff. No hot water as an issue was being fixed.
The male staff were great, chatty and friendly. The night manager was the best. A big aquatic centre next door. A nice gym. The location was quiet, and you can walk to the aquatic centre and see the sunset and green fields. The breakfast was awesome. The outside garden was relaxing with chairs and tables. The rooms were super cosy with carpet and comfortable beds, quiet and nice views of the garden and sunset. The bathroom had big Italian showers with lots of room.
Stayed in May 2024
Reviewed: 13 May 2024
Elizabeth
AustraliaWe checked in at 20.30am and the room was already available to us. Room was spacious, spotlessly clean and modern. Bed was huge and comfortable. Shuttle to and from the airport was very handy
Stayed in May 2024
Reviewed: 12 May 2024
Aine
IrelandHotel website lists giant chess and patánc as on site activities. These were not available and staff were not well informed. Eventually they found out they are not available until summer. A little disappointing.
Free shuttle. Very cool decor with hanging r I ngs and chairs and a foozball table in lobby. Comfortable room. Nice shower
Stayed in May 2024
Reviewed: 12 May 2024
Olga
United StatesNo shower cap among amenities. The bottled soaps dispenser spout was too short to dispense the liquid. No hair conditioner. Separate table is too small. I prefer to have toilet with sink room. No refrigerator. Minimal English language programs on TV to watch. No subtitle or sleep button on remote TV control. It was not easy to find the shuttle boarding area.
The size and comfort of the room. Availability of iron and ironing board.
Stayed in April 2024
Reviewed: 8 May 2024
Shemesh
IsraelI waited a very long time for the shuttle on my way to the hotel.
the staff was very friendly and helpful I enjoyed the shuttle from the hotel to the airport The breakfast was very good
Stayed in May 2024
Reviewed: 5 May 2024
Dong
ChinaIf the staff could be more friendly, it would be super helpful. Probably I arrived very late and leave in early morning, so I didn't get a lot of useful information from the front desk. But the shuttle bus driver 6:15am on May 4th is very friendly.
Before I came, I am very worried about how to find the hotel shuttle while the hotel gave me some good response and guidance via chat patiently.
Stayed in May 2024
Reviewed: 1 May 2024
Kara
United StatesThe vegetarian noodle bowl at the restaurant was really subpar. The service was quite attentive, however, and the other things we ordered (salmon and a club sandwich) were good.
The hotel lobby and rooms were very clean and nicely decorated. Everything seemed new. Rooms were spacious and comfortable, and my kids loved the foosball table in the lobby. The reception staff were kind. The large breakfast buffet offered many different hot and cold choices. Shuttle service to the airport was easy and efficient -- took about 10 minutes, maybe less. We used the pool facility located a short walk down the street, which was a great amenity. Just be aware that men and boys can't wear swim trunks into the pool -- it has to be a Speedo-style short or brief. They do sell them there from a vending machine.
Stayed in April 2024
Reviewed: 1 May 2024
Kateryna
FranceThe hotel and the rooms are super clean, bed is comfortable. That’s probably the best CDG hotel to stay in.
Stayed in April 2024
Reviewed: 1 May 2024
Rose
United KingdomShuttle service was a joke. Stood outside airport where I was suppose to for over an hour twice on different days and they didn’t show up. Plus when you order from hotel to airport the driver doesn’t check who has booked and just drives off I walked in hotel thinking this will be a wonderful stay. But rather turned disappointed. I was 3hours early to check in and I was told they can’t which I accepted. When it was time to check me in she has the odacity to say she will check if there is room! Why will you check if there is room when I made my reservation a month prior. And I wasn’t only guest that happened to. Terrible check in and service On top of that went to restaurant to eat while we wait and only one staff taking order serving and serving drinks and taking bill. Wasn’t organised. Pure display of no professionalism
Decoration is nice. Some staff were nice
Stayed in April 2024
Reviewed: 29 April 2024
Monika
United KingdomThe restaurant does not serve very tasty dishes
nice well-kept hotel with delicious breakfast
Stayed in April 2024
Reviewed: 22 April 2024
Maxim
RussiaI did not find such a thing
It is a good hotel with spacious rooms, which is quite rare for France. The hotel provides free tickets to the SPA area, which is only 50 meters from the hotel. The village is very small, there are few restaurants and one grocery store. I stayed there because the main reason was to see the surroundings with my bike. Also it is a good option for spending one night before any transfer from Paris.
Stayed in April 2024
Reviewed: 20 April 2024
Vasiliki
United KingdomRestaurant food is absolutely overpriced, extremely small portions.
Nice ambience and decoration, clean with very friendly staff.
Stayed in April 2024
Reviewed: 10 April 2024
Claire
United KingdomNothing
Rooms, water park, beds, breakfast
Stayed in April 2024
Reviewed: 9 April 2024
Paula
United StatesThe shower did not drain and the bathroom floor flooded. Maintenance was called; he mopped up the water and claimed to fix the drain, but when my husband showered afterward, the floor started to flood again due to lack of drainage. Also, we ate dinner in the restaurant. The food was bland the the service was terrible. I was dying for some salt to put on my dish, but the server never once returned until it was time to pay the bill. Definitely skip the restaurant. Also the hairdryer they provided did not work in the bathroom due to a plug issue, so I had to dry my hair sitting on the floor (no place to put the dryer down while using) in the room in front of the full-length mirror.
The hotel is located very close to the airport, so it was convenient for getting to the airport early the next morning. The room was large and very clean. And the buffet breakfast in the morning...it was FANTASTIC!!!
Stayed in April 2024
Reviewed: 4 April 2024
Lucy
IrelandNothing, all was great. Maybe a suggestion to let passengers going to the airport know that it does take a while to get through security. I am used to small airports and giving myself two hours at Paris I thought i'd have time for a coffee and a wander around the shops but by the time I got to Terminal One (as shuttle drops off at Terminal Two) and through check in and security I needed to get straight to the gate as the flight was boarding. So maybe a suggestion for check in is a reminder for those used to smaller airports that Paris is a busy airport and you'll need two hours to get your flight.
Clean, modern, comfortable and very friendly staff. Delicious dinner, great wine offered and fantastic choice at breakfast. Close to the airport and convenient shuttle bus.
Stayed in March 2024
Reviewed: 2 April 2024
Susan
AustraliaThere was confusion about where the airport shuttle picks up from CDG airport. Be careful, they won’t stop if you’re not in front of the hotel shuttle sign.
Lovely clean and comfortable rooms.
Stayed in March 2024
Reviewed: 1 April 2024
Malu
BrazilDentro da expectativa
Stayed in March 2024
Reviewed: 27 March 2024
Sheldon
IsraelWould have appreciated a 2nd chair on the room.
Clean. Modern
Stayed in March 2024
Reviewed: 25 March 2024
Yu
Chinafree shuttle bus and free packing ! fantastic !!
Stayed in March 2024
Reviewed: 24 March 2024
Frédérique
Canadathe breakfast could be served earlier would be appreciated for people who have early flights.
very good breakfast!
Stayed in March 2024
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