A gym maybe where the conference rooms are - do they get used as there is a move away from conference rooms in basement?

Very good bed and room size. Comfortable. Good reception team. Well situated next to Lyon's great park.

Stayed in May 2024

I don’t know

Almost everything

Stayed in March 2024

Not that clean there was dust in the room , no valet parking , the staff are not well trained and they took 1200£ deposit instead of 120

Nothing much really … it’s over rated

Stayed in March 2024

The staff of reception promised to hear me into two days after our check-out, to discuss a billing issue. But not yet gave me any reply, neither replied my email. It’s important to me at least to have a feedback whether my issue was resolved.

The room is clean and bright. Near the hotel there is a bus stop which connects well with the city center.

Stayed in March 2024

Breakfast buffet was expensive

Nice location, easy acces to public transportation

Stayed in April 2024

The bathroom is a bit old-fashion. The service of the restaurant attached could be more efficient. It is more helpful if there is a microwave in the lobby for guests to use, especially for guests who need to warm babyfood.

The room is nice and the staff is professional and helpful.

Stayed in March 2024

The bathroom is a bit old-fashion. The service of the restaurant could be more efficient.

The room is nice and staff is friendly and professional.

Stayed in March 2024

There was a delay of around an hour for our room being ready. There was no fridge in the room.

We stayed for 1 night in March 2024. We were here for a concert at L’Amphitheatre which was very close to this hotel. The room was a good size and very comfortable. The ensuite had a bath and shower. Breakfast was great with lots of choice. The location was perfect for us but it is a bit out of town for those wanting to see more of Lyon. Travel to the hotel from the train station (Lyon Part Dieu) was straightforward by bus and reasonable.

Stayed in March 2024

The breakfast arrangements were chaotic. The Tea making process was complicated.

room was good, the bar facilities and the staff were pleasant

Stayed in March 2024

The water pressure in the shower was low.

Stayed in March 2024

Some construction/ work noise were audible consistently from my room.

Great location within walking distance from Lyon center. Accessible parking and restaurants nearby.

Stayed in March 2024

The eggs! Also, my room had a heavy musty smell in the evenings. Seemed to go away in the morning???

Everything about the breakfast was excellent except the free range Eggs. There were very very mushy. Seems they were watered down with something and didn’t seem like eggs.

Stayed in February 2024

no breakfast included

Receptionists

Stayed in January 2024

Excellent breakfast buffet

Stayed in December 2023

At the breakfast one morning I draw the attention of one of the employees that there were two fly inside the bottle of plenty milk and in the almond milk as well. The employee said she will fix it. I couldn’t believe my eyes when the young lady went to the kitchen with the two bottles then took a spoon and … remove the insect then …. put it back to the buffet… without washing the bottle neither adding new fresh milk inside and everything happened in front of my eyes because my table was in front of the kitchen. Often times I tend to be easy going when a service in one particular hotel wherever I am in the world isn’t at the top of his game .. Not this time ! Somehow I felt betray and my trust violated .. How in the world you can put back at the buffet two bottles that were contaminated with fly !!! Without thinking twice I called the lady upfront I told her that her behavior was unacceptable. The lady tried to denied.. firmly I told her « pls do not embarrassed yourself deeply. I saw everything.. the kitchen as you can see is in front of my table. Admit you mistake and learn from it… » The manager step in and I explained what occurred as well. The reception was informed as well. Trust and confidence are rare than money. They are difficult to obtain and easy to loose. It was shameful to assist to the performance of this employee… I wish & hope the board director will learn from my feedback and make sure this error won’t happen again

Awesome reception staff

Stayed in January 2024

There are no supermarkets or shops around.

Location is great, just in front of the hotel there is a bus station that you can easily reach the center within 10 minutes. Super convenient. There’s a huge packing area under the hotel. Very convenient if you’re traveling Ing by car. Rooms are clean and quiet. the bed is very comfortable. The restaurant under the hotel is great. we had our lunch and breakfast there. The quality of food is great. A huge park in front of the hotel.

Stayed in December 2023

temporary reception

the room

Stayed in December 2023

The location is great, between the beautiful park and the river! Great view from the hotel window. We loved the room size, comfortable beds and clean rooms. Breakfast was good, with a wide variety of food items offered. The neighborhood has a lot to offer, including good restaurants. And very friendly and helpful staff.

Stayed in November 2023

Rayan at reception was very helpful, friendly and approachable. Breakfast was very good.

Stayed in November 2023

Location is very nice

Stayed in November 2023

Restaurant needs a larger menu

Good size rooms, great location

Stayed in November 2023

Nothing

Nice

Stayed in October 2023

The fact that we had a special request, which was not taken into consideration. The person at the reception should have been more attentive…

We stayed in a family suite, which was great, as there was plenty of space. Clean and quite rooms.

Stayed in October 2023

Breakfast could have been more varied.

Nice location, right next to the park Tête d’Or, and to several restaurants. Good breakfast, although not varied enough from my point of view. Comfortable beds, clean room.

Stayed in November 2023