an elevator for suitcase

Breakfast was ok. A healthy smoothie would of been nice Fruits offered at beginning would of been better oat milk would of been good too

Stayed in May 2022

beautiful and incredibly ancient but very well modernised without losing any character

Stayed in April 2022

This property was amazing- situated in the old town. The hotel was very charming and well appointed

Stayed in March 2022

A little noisy at night but overall lovely.

15 mins walk from train station. In the heart of the old town just minutes from the main historic sites, lovely restaurants, cafes & bars. Stunning building, beautifully appointed.

Stayed in November 2021

I did not mind, but there is no lift if you need to reach the upper floors/

Room was very nice and comfy. Breakfast was very enjoyable.

Stayed in August 2021

Lovely appartement style room with view of Nancy cathedral. Nancy was a real find for us. Wonderful 18th century city centre.

Stayed in September 2021

The property’s location is excellent It is quiet and very secure Nice breakfast and all staff were very helpful

Stayed in September 2021

This is a historic building in the heart of Nancy; the stall could not have been more helpful and charming. The bed was excellent and the tub, too.

Stayed in July 2021

The hotel facilities were very clean and elegantly furnished. But most of all the staff was absolitely delightful: friendly, attentive and sweet to our child, too. Breakfast was delicious and varied. I can warmly recommend this hotel.

Stayed in August 2021

There is no elevator and our room was on the second floor with an historical staircase (large steps :))

Nice room in a historical house in the center of Nancy

Stayed in July 2021

The location in the middle of Nancy and the cosy and very friendly atmosphere, easy check in, very helpfull and welcoming, perfect french breakfast

Stayed in July 2021

Only small point is that customers should be prepared to find parking nearby as the hotel only has a couple of spaces

Stayed in July 2021

Overrated. When I arrived, the room was closed up and hot from the afternoon sun. I reached for the AC remote immediately, but the holster was empty. The very kind Mayline looked all over the room for the remote, and then left to call her manager. I climbed on a chair and pushed the power button, and there was no power to the AC. it was broken, and they knew about it. Mayline let me know that her manager offered me a free glass of champagne. I asked for a fan. There was none. I asked for another room; full occupancy. I need a closed room because of asthma and allergies. I made it clear that I wanted air, not champagne, and Mayline apologized profusely but was not empowered to do anything about it by her bosses. They could at least have sent for a fan. I decided to stay after asking for a moment to cry and look for another place to stay. I would have to pay a premium to stay this last minute at the Mercure-the only vacancy I could find. So I stayed. Big mistake. I thought I could just leave the window open. Hah! The noise from the restaurant across the street started at about 8pm, not a huge deal since I’m not trying to sleep. It was tough to hear the tv with all the traffic noise and loud talking and carrying on, but still not a big deal. There were 6 flies circulating over my bed all night. Then the cigarette smoke started to drift into my window at about 9 pm. Then the the drag racing started. The cars come by every few minutes starting at dusk and rev their hollowed out pipes and then take off speeding down the quiet neighborhood road. So I was forced to close my window, which was only open because the hotel didn’t care. Terrible experience in a beautiful city with many other hotels I would love to have stayed in instead. This was not only a nightmare (literally and figuratively), it was terrible for my lungs.

I liked the city of Nancy.

Stayed in June 2024

No restaurant Receptionist guided us to a restaurant that was closed The location of the hotel whilst excellent on foot, was a complete nightmare to find by car One member of staff, managing reception, caring for guests and cooking breakfast😩

The hotel was comfortable, clean and well located The member of staff in the morning was delightful and very accommodating

Stayed in January 2024

No hot water in the shower in the morning. Breakfast was announced at 7.30, we were there, but breakfast was only ready around 7.50.

Stayed in October 2023

Added all kind of strange things to our invoice. Had to pay 150 eur more than agreed

Stayed in August 2023

Haven't slept due to drug dealers revving their engines all night.

All was well, except ...

Stayed in June 2023

The street next to the hotel was very noisy after midnight. It might have been a one off situation due to a car accident in front of the hotel causing more traffic than usual. But we could not sleep the entire night.

It is a lovely building in a perfect central location of the old city with shops, bars and restaurants around. The decor is in perfect classic style. Very friendly service and staff. Breakfast amazing to start your day.

Stayed in December 2022

We couldn't find good restaurants that fit's our needs

The location and the staff and the building style

Stayed in October 2022

Difficult to get to by car because of confusing road layout. Parking for car not at the premises and unmanned. NoT much help with luggage. Good room but at the top of a long flight of stairs, not good for the elderly or people with mobility concerns. Street noice

Nice room in good location.

Stayed in July 2022

No lift, steep stairs particularly with luggage

Friendly staff

Stayed in June 2022

Room was tiny, WIFI kept disconnecting. Hotel shows they have parking available, but after reservation they sent an email informing that it's fully booked (apparently they have only 2 parking spots which is only stated in FAQ but not on the main page). So prepare to park in the public parking lot for the price of around EUR 15 per night.

Very central location

Stayed in April 2022

All was good

Beautiful old house in best part if town. Perfect location in a beautiful city.

Stayed in September 2021

There are no comments available for this review

Stayed in May 2024