Place Gérard Willaume, 77600 Chanteloup-en-Brie, France
#7 of 14 hotels in Chanteloup-en-Brie
Guests' ChoiceBased on 521 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.7
Facilities
8.7
Staff
8.8
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 17 May 2024
Samaan
SwitzerlandLocation was far from work, only rooms available are for 2 people with 2 beds or more. No rooms with one bed for solo travelers
Very clean, easily accessible, super comfortable, good breakfast
Stayed in May 2024
Reviewed: 11 May 2024
Anja
NetherlandsIt was tricky to get to the station if you want to head into Paris itself - the staff directed us to the wrong bus stop so we ended up taking an Uber.
Excellent rooms, both in size and comfort. The bathroom was superb too and it was great to be able to park the car at the back of the hotel. Very helpful staff as well.
Stayed in March 2024
Reviewed: 21 April 2024
Stuart
AustraliaNothing to complain about
Rooms and beds were clean and very smart beds are the best really comfortable staff were great and helpful friendly from the moment we entered hotel breakfast fabulous
Stayed in April 2024
Reviewed: 14 April 2024
Hani
BelgiumVery nice staff, excellent location, clean and comfortable
Stayed in April 2024
Reviewed: 9 April 2024
Ben
United KingdomThe only thing that let the hotel down was one member of staff in the restaurant at breakfast times. The first morning we had a lovely guy who was very friendly and helpful. The second day the guy on breakfast duty was too busy on his phone to come and check us in. Once he finally spotted us waiting, his demeanour made it clear we were a hindrance. Third morning we arrived for breakfast a bit later at 9:20 (breakfast is served until 10) and we noticed all but one table had been laid for dinner (wine glasses on each table) The same guy was on duty. He spotted us and stormed over telling us there was no hot food now because of the time and the chef MAY be able to do scrambled eggs. After sitting down and realising most of the breakfast had been packed away I asked politely if we could have some scrambled egg. Again he was clearly annoyed and put out that we were there and dared to ask for some food that we had paid £44 each day for. This one person made such a lovely experience a bad one. On our last day we were worried we wouldn't get breakfast so got up early to make sure we were there before 9. I spoke to the lovely reception staff and they apologised and confirmed breakfast is served until 10 and the hot breakfast options should have still been available.
Lovely hotel and perfect location. The rooms were very modern and spacious with large comfortable beds.
Stayed in April 2024
Reviewed: 7 April 2024
Karthik
United KingdomCould have more options for breakfast.
Parking facility
Stayed in April 2024
Reviewed: 5 April 2024
Saeed
IranRegrettably, the breakfast provided did not meet the standard I would expect. The food appeared to be of low quality and lacked variety.
Cleanliness is often the mark of a great hotel, and this one certainly excels in that regard. The rooms were spotless, the common areas were well-maintained, and overall, the cleanliness contributed greatly to my positive experience here.
Stayed in April 2024
Reviewed: 2 April 2024
Tarik
SwitzerlandLocation and restaurant
Stayed in April 2024
Reviewed: 1 April 2024
Dogan
SwitzerlandSuper friendly Staff, easy check-in, no hidden costs, clean modern rooms, good location (near disneyland parks)
Stayed in March 2024
Reviewed: 30 March 2024
Nicole
United KingdomSmall space around the beds but fine for what we needed.
Very clean, rituals products in bathrooms, lovely bar area, ideal for adults.
Stayed in March 2024
Reviewed: 26 March 2024
Maria
CyprusVery nice hotel, clean, big rooms, delicious breakfast, nice restaurant!!!! Kind reception.
Stayed in March 2024
Reviewed: 8 March 2024
Özgür
TurkeyStaff in breakfast was a little dissapointing
Free parking, quite room
Stayed in February 2024
Reviewed: 20 February 2024
Daniella
United KingdomEverything was perfect
Stayed in February 2024
Reviewed: 19 February 2024
Wendieke
Belgium2 elevators should be enough but they are so slow. This was our 2nd visit and there is always chaos at breakfast as they do not prepare enough tables when there is time. So people just walk in or wait or we even noticed passed other people who were there first. And when they have to drop all for cleaning tables, other complaint because buffet is not refilled on time or properly.
Easy to reach & find & located in a nice (recent) area & nice building. Small parking lot & garage under hotel Reception personnel very friendly but for some reason check in did longer than normal although we checked in online. Our room was very nice, spacious & clean. Coffee machine & water cooker in room. Bathroom is not large but has everything & was very clean. Shower is very good with prompt hot water. You can choose between rain shower & hand held. Hair dryer & plenty clean towels & products are from the Rituals brand, which we like a lot. Breakfast is super good & plenty & in a very nice decorated restaurant. Check out went very smooth. Very close to commercial center with many shops as well as Disney.
Stayed in February 2024
Reviewed: 13 February 2024
Emma
United KingdomNot that we didn't like but maybe a fridge would have been good in the room and maybe more tea bags and proper cups.
Brilliant hotel with friendly and welcoming staff. So quiet and lovely rooms with super comfy beds. The pool looked good for if we ever come back during spring and summer. The breakfast was great and plenty of choice. The hotel is only a 10 minute taxi ride to Disney which was the reason for our visit. The hotel is also near a retail park with shops including Lidl which we used to get snacks. There is also a great Italian restaurant called zaza about 7 min walk down the road which we loved. All in all we loved it and will be back again.
Stayed in February 2024
Reviewed: 29 January 2024
Ozgur
TurkeyRooms could be a bit bigger
The staff was great New and clean facilities
Stayed in January 2024
Reviewed: 10 January 2024
Alexandra
United KingdomWonderful and helpful staff, comfortable room cleaned daily and towels always changed Great breakfast
Stayed in January 2024
Reviewed: 5 January 2024
R
SwitzerlandNothing to say
Very good conditions in the room 8 min car trip to Val d'Europe train station Leave car on CC Val d'Europe for free and walk to the train station Val d'Europe Train Val d'Europe - Disney just 1 stop Very good breakfast
Stayed in January 2024
Reviewed: 4 January 2024
Bedward
United KingdomCould have a little more choice at breakfast. But thats minor issue as the hotel is soo beautiful.
Very clean, and had beautiful smell at reception, bit like a bakery. Beds were super comfy
Stayed in January 2024
Reviewed: 4 January 2024
Andrea
IrelandGreat location for Disneyland. Clean, comfortable room. Beds changed and fresh towels everyday. Staff so friendly and so helpful. Fab breakfast every morning. Fantastic value for money We will be back next we are in Paris. 🥰
Stayed in December 2023
Reviewed: 4 January 2024
Eduardo
GermanyAlthough French guests were always complaining at the reception desk, everything was perfect.
The Hotel was clean and nice. It has a large garage, what was really important for us. It is close to many restaurants and has a very good one in the lobby too (in the beginning it looked a bit expensive, but comparing to the prices everywhere else, it is not). The room was good for us 4, the beds comfortable. I read many guest here complaining of the breakfast, what I really don't agree: there was more than enough variety for every taste. Unfortunately it was winter and no time for trying the swimming pool.
Stayed in December 2023
Reviewed: 3 January 2024
Abimbola
NigeriaNothing!
Everything! From breakfast to the ambiance 💙💙💙💙💙
Stayed in January 2024
Reviewed: 29 December 2023
Ben
United KingdomFood / breakfast
Very expensive for what it was and not great communication
Stayed in December 2023
Reviewed: 27 December 2023
Sanne
BelgiumNothing
Very kind staff Lovely spacious and clean room Perfect breakfast
Stayed in December 2023
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