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Breakfast was not good value

Stayed in July 2023

Very comfortable, simple room. Secure parking and very close to town centre

Stayed in June 2023

Check-in was not very comfortable. You have to call (a few times) someone from the reception.

Basic hotel. What you see is what you get. Good price, good Wi-Fi, perfect location. Fine with us.

Stayed in January 2022

Decor. Beds.bathroom not clean enough

Location. Friendly people

Stayed in April 2024

Everything else

The location and the cleaning lady

Stayed in October 2023

This review has been hidden because it doesn't meet our guidelines.

The photographs must be very old as they did not represent the current situation. There was mold in the bathroom, no plug in the basin, a cracked loo seat. The shower was coming off the wall. The blind didn't work. The carpark was not secure (as shown in the inaccurate photos on the website).

The hotel owners must set their standards very low. And then fail to achieve them.

Stayed in September 2023

Pictures are how the hotel looked a LONG time ago. Run down

Friendly staff

Stayed in September 2023

The receptionist was not at the desk when we arrived at 4:50pm (check in begins at 3pm according to the website) we waited for 20 minutes for him to arrive. He was aggressive and insisted I followed him into the room (a single woman) to show me the room, which made me feel very uncomfortable. The room itself had black female hair all over the floor of the toilet. The bedsheets had stains on them. The curtains had holes in them. The furniture on the balcony was broken. The paint was coming off the wall. We could hear the springs of the bed move in the apartment above us each time the occupant sat on the bed. The decor was out dated and there was a musty smell in the room when you entered. Overall we paid over €70 for this service which was extremely over priced as I have been in campsites cleaner than this hotel!!!

Nothing!

Stayed in August 2023

We booked this accommodation as a quick alternative as our other hotel overbooked. The manager/staff wasn't their when we arrived and we had to wait 30 mins outside for him to turn up..the rooms were pokey,beds were clean,hairs around the sink..old leaks on the ceiling...very tired.. I paid 67 pounds for a 10 pounds room...if you solely need desperately for somewhere to stay, this is OK.. if you want somewhere slighly decent, avoid.!!! Good off road parking though...

Stayed in June 2023

friendly helpful staff food was excellent would go back again

Stayed in June 2023

We liked our little balcony with a view to the cathedral. The owner of the hotel is a funny man and likes to talk on the phone a lot :) . Rebecca was great. She even found some toys for our 3 year old son. In all honesty, there is room for improvement, though. When we left, we noticed they were renovating a bit, so they are working on it. We will remember this hotel.

Stayed in June 2023

There were one or two items which could have done with a little maintenance, e.g the handle to the balcony door was very loose. I managed to tighten it using a small key. The WC pan rocked a little. A balcony chair had been repaired (unsuccessfully) with sticky tape. None of these were big issues, just small details.

The balcony made this room exceptional. One of the chairs was in need of repair or replacement but it not a big issue. Good private parking. Quiet at night. Excellent shower. Excellent Asian restaurant nearby. Hotel restaurant closed on the day we stayed.

Stayed in May 2023

The rooms where dirty and smelled of cigarette smoke.

Friendly reception

Stayed in March 2023

No one at reception ever.Could not get in . Room drab. No toilet paper. Big smell of cigarette smoke on our floor.

parking and position

Stayed in March 2023

Nobody to check us in, the hotel is very run down and dated.No Internet offered. Room didn't have smoke alarm and the lights were hanging off the wall.

Not much.

Stayed in November 2022

Not many electrical sockets in the room, but that is true of many hotels.

Large room, not far out from the centre of Saintes, with a free car park, at a reasonable price.

Stayed in October 2022

Breakfast was croissants bread coffee and juice, excellent

Stayed in September 2022

A delightful hotel. Perfect location for a short stop-over when travelling through France. Free on-site parking is provided. Staff extremely helpful. Saintes is a lovely town with plenty of history and some good shopping. You'll be spoilt for choice of the many restaurants, bistros and cafes.

Stayed in September 2022

Nothing.

Friendly staff and delicious food. The village was very pretty

Stayed in July 2022

We were so near the Abbaye aux Dames de Saintes that it was possible to have an evening stroll around the abbey and a little stretch along the river Charente. Lovely city with little café's and restaurants. Parking was easy on the premises.

Stayed in July 2022

We were told there had been a mistake with the price of our booking and we owed another 10€, as we had only been charged for 1 person. We said the booking had been paid for and we weren't paying any more. They blamed booking.com for the mistake, but accepted the price we paid. Apart from that, everything was fine and I would stay again.

Great location for the medieval town. A good restaurant attached, which was great for us as it was raining. Not far from other eateries and a bread shop.Nice room, with a great shower. Free parking was a bonus.

Stayed in November 2021

Dear reader, Apart from my opinion at the bottom, please make up your mind for yourself after reading my experience below. I booked the hotel room for 25 euros on Booking.com. The booking e-mail mentioned that no additional charges would be made. On arrival the manager said that I should pay a 'tax de sejours' of one euro. I paid it because it is still one euro, but it conflicts with Booking.com's communication. I just settled into the room when the manager knocked on the room asking me how much I paid Booking.com, I said 25 euro's and he said that the price was 59 euro's and that I had to pay the difference. I said to him I ain't paying more because that is not part of the deal. He asked me to talk to Booking.com In the mean time Booking.com customer service had e-mailed me and had tried to call me. The e-mail asked if I was willing to make a deal with owner and if they would not hear from me within 30 minutes they would cancel my booking. I replied by mail that I would not pay anything extra because rightness of price is outside of my responsibility as a customer. In case the real price (59 euros) had been advertised I would not have taken the deal. Booking.com customer service called me again with the same request to pay extra and since I was not willing to do that they asked if I was able to move to another accommodation. I said no, I want to enjoy my stay and the Booking.com assistant finally listened to me and wished me a good night. A little after that the manager came back again with the euro in tax I had paid trying to kick me out of the hotel at 8PM in the evening. I said to him I ain't going nowhere and wished him a good night. It took until 9PM until I received another confirmation (the same) from Booking.com. I do not blame the owner of the hotel for the fault on the website, what I find inhuman is that he tried to put me on the street instead of taking his loss OR turning to the party that was to blame, i.e. Booking.

Straightforward accommodation, perfect for short stays no excessive luxury but also not worth the normal price of 59 euro's (or 64 euros as mentioned by Booking.com).

Stayed in November 2021