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Reviews of Hotel de Normandie 2 stars

3 Rue du Bélier, 2nd arr., 69002 Lyon, France

#122 of 126 hotels in Lyon

Guests' Choice

Review score

Based on 333 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.2

  • Location

    8.1

  • Facilities

    6.7

  • Staff

    7.9

  • Value for money

    7.1

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 1 May 2024

    6.0
    Bad staff
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    They ask you to pay a 50 euros deposit / you sign a form where you engage to pay 50 eur in case of damages or if you smoke in the room. This was not well advertised in booking and wanted to make sure that it was indeed foreseen. The guy who did the check in on Saturday 27th April at around 9 pm was really impatient but finally understood. He gave me the key of the room and when I entered I noticed immediately i could smell the cigarette smoke. I told the guy and asked him to change me the room. He said at the beginning that he could smell it as well, then he said "I have problem with my nose, so I don't know". The day after 28th April (early morning, around 7 am ) a girl was there for the check out. I asked her to check my room but she did not want to and I insisted given that they did not check that the room they initially assign to me smell bad. She was very bothered and unpolite and finally went upstairs to check.

    The hotel is very well located, free of charge language deposit

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Decent but could be better for money
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    For 58£ id expect a coffee in the room and maybe a chair?

    The location and the staff

    Stayed in April 2024

  • Reviewed: 20 March 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We came back late at night, doors were locked and staff member was quite rude when opening the doors and greeting us

    Nice room however staff demanded they kept our keys everytime we left the room

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    Good hotel excellent location
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The clerk that was at the front desk

    Stayed in March 2024

  • Reviewed: 6 February 2024

    7.0
    Could improve in some areas but fairly good for a short stay.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Not all the receptionists were friendly

    Stayed in February 2024

  • Reviewed: 24 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Sounds from other rooms & stairs

    Location & price & cleanliness

    Stayed in January 2024

  • Reviewed: 30 December 2023

    8.0
    A sweet place for a very affordable price!
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Very comfortable and convenient.

    Stayed in December 2023

  • Reviewed: 25 November 2023

    8.0
    Convenient, quiet, clean and comfortable.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to dislike about it! You book a 2 star hotel, you shouldn't expect 5 star comfort! All good for me. I got exactly what I expected and needed.

    Handy for public transport. Quiet rooms. It all worked well for me.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Didn't like that the room rate was double on this date compared to two days later.

    Convenient location next to the train station. Good place to stay.

    Stayed in November 2023

  • Reviewed: 27 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Terric location near the main train depot in Lyon. Had a lovely stay and would recommend to others.

    Stayed in October 2023

  • Reviewed: 27 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi did not work in our room.

    Location close to railway and central. Staff.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Easy access to station. Clean and comfortable room. Friendly staff

    Stayed in October 2023

  • Reviewed: 22 September 2023

    6.0
    Good budget hotel, no frills
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Location is a bit loud at night time, no refrigerator in the room.

    Compact comfortable room for solo travellers. Central location. Towels changed everyday. Friendly and helpful staff.

    Stayed in August 2023

  • Reviewed: 21 September 2023

    8.0
    Pleasant introduction to France and Lyon
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No Airconditioning and it was a bit warm in the room. We open windows at night to sleep which was ok.

    Friendly staff, close to transport and town. Neat, clean and tidy hotel for price and location.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    7.0
    As expected
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Paying to make a drink in the lobby. Very small cups for a lot of money.

    Stayed in September 2023

  • Reviewed: 14 August 2023

    7.0
    Easy access to the station. Very basic
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The hallway to the room is very narrow and quite dark. On entering the room, which was quite small for a family room, there was the first door, then a second which made it quite hard to get in with all the luggage. We were surprised to see there was no air conditioning and only a stand alone fan, and on the humid evening we had, it didn’t really make the sleep comfortable. The bathroom door also wouldn’t stay completely shut.

    The location of this hotel is great if you are travelling via Lyon Perrache station. The staff were very friendly and accommodating. The hotel is very clean and bright in reception. The room was also very clean and included a hairdryer and shampoo/soap in the bathroom. We had a family room and the beds were very comfortable.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    It was okay
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    That every time i had to leave the hotel they ask to keep to room’s key

    It was clean

    Stayed in August 2023

  • Reviewed: 14 August 2023

    7.0
    OK for a short stay, especially on a transit from/to the Lyon Perrache station
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Very few free space in the room, the small details not thought over (plug sockets, shelves). No air condition, just a ventilator. An unprotected Wifi.

    A convenient placement very near the train and bus station, nevertheless a quiet place; friendly and helpful staff, bathroom newly done and kept clean.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    8.0
    Comfortable and close to the station in Lyon.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was very hot. A clunky fan that was provided was noisy and worked only reasonably well. The internet throughout the establishment was very weak. No laundry facilities were provided.

    The got water was instantly hot. A good shower in the bath tub. The bed was reasonably comfortable. Our bags were able to be minded during the day - we were leaving Lyon late afternoon. The location was close to Perrach station (trams, Metro and buses)

    Stayed in July 2023

  • Reviewed: 21 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Location

    Stayed in July 2023

  • Reviewed: 10 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was quite small, the elevator was not working, the location looks not so safe at dark times (I means already at 9pm... You must cross the tunnels of the train station and is not the best!!) Is a very simple hotel, doesn't worth that price.

    The hotel is simple and clean, the staff was quite nice.

    Stayed in July 2023

  • Reviewed: 15 May 2023

    7.0
    good for traveller
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    passage quite narrow

    close proximity with train n bus station

    Stayed in April 2023

  • Reviewed: 8 May 2023

    8.0
    Convenient location for one night.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    A little stuffy.

    Super close to train and bus station!

    Stayed in May 2023

  • Reviewed: 3 May 2023

    8.0
    Good location
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Illumination is not comfortable for eyes. Shower is too small Mirror is too low for my 167 cm Breakfast is too poor

    Good location, close to railway and bus stations Perrache, all trams and metro. Comfortable bed. Enough space in the room. Friendly staff

    Stayed in May 2023

Showing 1 – 25

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