64 Boulevard Henry Vasnier, 51100 Reims, France
#1 of 53 hotels in Reims
Guests' ChoiceBased on 141 hotel reviews
9.5Cleanliness
9.8
Comfort
9.7
Location
9.6
Facilities
9.5
Staff
9.7
Value for money
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 May 2024
Karen
AustraliaSome of the reception staff were less than helpful with dinner bookings when the location was a considerable walking distance from the downtown area
The house and grounds were exceptional
Stayed in April 2024
Reviewed: 28 February 2024
Benjamin
United KingdomIdeally we needed an adjoining/interconnecting room but alas the two rooms were some way from each other. However what we had was amazing.
If there was such a thing as your last breakfast, then Les Crayeres produced it.
Stayed in February 2024
Reviewed: 18 February 2024
Sally
United KingdomA little far out of Reims Very expensive
Property, staff and rooms are excellent
Stayed in February 2024
Reviewed: 15 February 2024
Carlos
United StatesGorgeous place with totally available and helpful staff and 2 great restaurants. Service, service, service.
Stayed in February 2024
Reviewed: 14 January 2024
Ronald
AustraliaEverything perfect,the staff are exemplary.
Stayed in January 2024
Reviewed: 15 December 2023
Alrik
United KingdomNothing at all
EVERYTHING!
Stayed in December 2023
Reviewed: 14 December 2023
Matthew
United StatesExceptional service at the highest level
Stayed in December 2023
Reviewed: 8 November 2023
Suji
GermanyI loved the unobstrusive but attentive service!
Stayed in November 2023
Reviewed: 10 October 2023
Cam
AustraliaHuge size
Spectacular architecture
Stayed in September 2023
Reviewed: 21 September 2023
Lynette
United StatesBeautiful property and wonderfully welcoming and helpful staff.
Stayed in September 2023
Reviewed: 13 September 2023
Stewart
United KingdomOur stay was too short.
The whole experience from arrival to departure.
Stayed in August 2023
Reviewed: 8 September 2023
Stephen
United StatesHaving to depart
Meticulously maintained
Stayed in September 2023
Reviewed: 23 August 2023
Cem
SwitzerlandExcellent location and magnificent resort and building Excellent food Staff was very nice
Stayed in July 2023
Reviewed: 12 August 2023
Emma
United KingdomBeautiful place. Great location. Super friendly staff.
Stayed in June 2023
Reviewed: 5 July 2023
Jeanne
United KingdomDoesn't have a Pool
Everything, such a pleasing historical property
Stayed in July 2023
Reviewed: 26 June 2023
Alenka
United States0…. Everything was perfect
This property is so beautiful and glamorous. Everything is perfect. Every room, the Restorantes , de bars. The gardens. The bed are so confortables
Stayed in June 2023
Reviewed: 15 June 2023
Kerri
Australianothing
everything was amazing
Stayed in May 2023
Reviewed: 12 June 2023
Ian
United StatesYou can hear some creaking noises from the floors but it's to be expected as it is an old chateau. I wish there was more amenities like an outdoor pool.
The grounds are absolutely stunning. The staff is very professional, friendly, courteous and accommodating. Cocktail and happy hour time are lively in a beautiful setting outside at the terrace. The indoor jardin area has a Scottish motif with what seems like a great variety of whiskeys and single malts and another area to enjoy indoors. We had dinner at Le Parc. The dinner service was exceptional. Overall the most memorable part of the stay was the setting and the service. I highly recommend people visit the region as an absolute must stay.
Stayed in June 2023
Reviewed: 4 June 2023
Clifford
United Kingdomnothing
excellent location near city centre but set in lovely grounds
Stayed in June 2023
Reviewed: 11 May 2023
Marietta
United Statesbeautiful chateau and elegant and comfortable rooms with great service in a wonderful location
Beautiful Chateau in a beautiful location with a five star dinning experience! Our junior suite was so elegant and comfortable
Stayed in May 2023
Reviewed: 18 April 2023
Aleksandra
CanadaN/A
This is the most beautiful hotel I have ever stayed at. Our room was magnificent and filled with art. We loved the breakfast at the hotel and got to enjoy the 2 Michelin Star restaurant. The Chateau is also located walking distance from Veuve-Cliquot, Pommery, and Maison Ruinart. Highly recommended for an unforgettable stay in Champagne.
Stayed in April 2023
Reviewed: 1 April 2023
Sandra
United Statesnothing it was perfect
beautiful scenery and lovely staff
Stayed in March 2023
Reviewed: 22 March 2023
Gabriella
BahamasNo complaints
Stunningly beautiful and decorated
Stayed in March 2023
Reviewed: 21 March 2023
Les
United KingdomThe staff, the food!!!, the welcome drink, the room, the gardens …. Nothing not to like!
Stayed in March 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content