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Reviews of Hôtel du Musée 3 stars

11 Rue Du Grand Prieuré, 13200 Arles, France

#4 of 42 hotels in Arles

Guests' Choice

Review score

Based on 144 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.6

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.5

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 8 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast is nice, but could be a bit more varied from day to day.

    Very nice quiet rooms, perfect location, friendly staff.

    Stayed in May 2024

  • Reviewed: 27 April 2024

    9.0
    Good location, reasonably priced and helpful, friendly staff.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    The stairs and hall lighting ( for elderly people)

    Location and room all good, did not have breakfast.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Perfect location. Lovely facility. Welcoming staff.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about, but one suggestion. Hôtel might consider some non slip bath mats. The wet bathroom tiles are very slippery!

    Excellent and lovely patio. Wish we had booked several days. Great location!

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Lovely old, characterful property, well located in a quiet street close to river and main sights.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Very comfortable rooms, but be prepared to climb several flights of stairs. Very good breakfasts. Friendly and helpful staff.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Fantastic hotel beyond expectation
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Nothing really

    Friendly and helpful staff. Wonderful location, just 10-12 mins from the Arles train station, and close to the Rhône. I can start with a lovely breakfast in the countyard, and end the day with the feeling of what Van Gogh felt in "Starry Night Over the Rhône". Will certainly stay there again.

    Stayed in April 2024

  • Reviewed: 7 November 2023

    10
    A lovely find on the spur of the moment. Location and staff superior
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    Breakfast was lovely and unrushed. The best part was enjoying time in the interior courtyard for coffee or breakfast.

    Stayed in November 2023

  • Reviewed: 2 November 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    All good!

    Good value, location, comfortable

    Stayed in November 2023

  • Reviewed: 1 November 2023

    9.0
    We enjoyed our most spacious room and walking Arles from there!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Visitors will find multiple sets of stairs here. Not a suitable hotel for people with mobility issues. But it’s loveliness makes up for some difficulties mounting the steps.

    Arles is a small quaint city where visitors can easily walk to restaurants and places of interest.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    10
    Enjoyed every moment. Extremely helpful and friendly staff. Would stay there again.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 4 nights

    No elevator.

    Small, charming and simple hotel. Family owned and everyone is extremely helpful and welcoming. Comfortable beds and excellent breakfast. Home-baked breads every morning.

    Stayed in October 2023

  • Reviewed: 28 October 2023

    9.0
    Nice hotel in lovely Arles.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    No parking available on site. We parked our hire car at the train station free parking. About a 7-8 minute walk away along the river track.

    Handy location in old area close by the river. Walking distance to many restaurants and local sights.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    9.0
    Loved the stay. Hosts very helpful
    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The location was wonderful. Breakfast was served with a smile

    Stayed in September 2023

  • Reviewed: 6 October 2023

    9.0
    This hotel made our stay in Arles very enjoyable.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 4 nights

    We found the stone steps challenging when carrying our suitcases. The bath tub/shower combo was not easy to use.

    The location of the hotel was very good allowing easy access to all interesting sites, including the Rhone river. Breakfast was excellent. Our room was spacious & had a lovely decor. The 2 attractive courtyards provided a pleasant place to meet other travellers.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    9.0
    It was perfect in every way.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    It’s beautiful, provides a relaxing atmosphere, and has a very attentive staff.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    8.0
    Great hotel in Arles.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Toilet in a separate room from rest of bathroom. We’ve had this same configuration in other hotels and it’s awkward but you get used to it.

    Location - easy walk from train station and testsurants and shops. Breakfast was great. Ambiance - pretty very French hotel.

    Stayed in September 2023

  • Reviewed: 24 September 2023

    9.0
    Perfect for short stay in central Arles
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, friendly staff, excellent value

    Stayed in September 2023

  • Reviewed: 23 September 2023

    10
    Charming hotel in the historic old town.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Corridors quite dark and you need to remember where the light switches are.

    Lovely old stone building with several garden terraces. Friendly staff. Comfortable rooms and really good breakfast. Great location next to two excellent museums, just one street away from the centre of the old town. Will certainly stay there again.

    Stayed in July 2023

  • Reviewed: 9 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    breakfast in the courtyard

    Stayed in September 2023

  • Reviewed: 5 September 2023

    9.0
    Lovely stay in beautiful Arles
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom could use some updating. For example, there are no safety grab bars in the tub/shower area and without a bath mat or safety strips on the tub, it can be slippery. There is no elevator and anyone with mobility issues should make sure to get a room on the ground level. We had heavy suitcases, but they helped us, as there are multiple stairs to access some of the rooms.

    The rooms are a good size and our twin bed room was very comfortable. Our room had a small fridge, which was great. It was stocked with two water bottles. The breakfast was very nice, with lots of choices, and it’s so nice to be able to eat outside in the courtyard. The owners were very helpful. The location is wonderful - so close to everything, and it was nice to be able to walk along the Rhône river pathway.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    10
    A warm and wonderful few days.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Incredibly kind and helpful staff. Good size room. Great breakfast and good location.

    Stayed in September 2023

  • Reviewed: 6 August 2023

    9.0
    FINALLY I MANAGED TO RETURN TO ONE OF MY FAVOURITE HAVENS OF TRANQUILITY
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    THIS IS MY 5TH VISIT OR MORE - THERE IS NOTHING TO DISLIKE - I WILL KEEP COMING BACK HERE

    CLOSE TO THE RIVER AND A SHORT WALK TO THE CENTRE PAST SOME GREAT LITTLE SHOPS AND CAFES - BUT IT IS LOCATED RIGHT OPPOSITE MUSEUM RATTUE AND IS FAR AWAY ENOUGH TO BE QUIET AND TRANQUIL

    Stayed in July 2023

  • Reviewed: 3 August 2023

    10
    Great city and super perfect location. The staff is helpful and very engaging
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, comfortable and great staff

    Nice location

    Stayed in July 2023

  • Reviewed: 2 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The extra blankets in the closet could stand to be laundered, otherwise the facility was extremely clean

    Location, breakfasts in the beautiful courtyard

    Stayed in July 2023

  • Reviewed: 25 June 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights

    Beautiful building, great location, close to attractions & restaurants but still quiet & peaceful

    Stayed in June 2023

  • Reviewed: 21 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff and everything thing about it. Superb.

    Stayed in June 2023

Showing 1 – 25

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