It felt like a hostel then a hotel, and as a hostel it was great, but we were expecting a hotel!! We had to check out a hairdryer! We had no WiFi in our room because it was to far from the lobby which you could get it there. The roof in our bathroom looked like it had water damage and was caving in, and the beds have much to be desired!!! We had not realized we had half board with our package and the dinner was good but no options and when we asked about options they informed we needed to tell them in the morning which we were unaware off or told about upon arrival.

Its location to the lifts for skiing was great, and the breakfast was wonderful. Also the free parking was definitely and wonderful added bonus

Stayed in March 2024

There was no internet since they had issues with the provider. It was not a problem for us but if you plan to get some work done.... It's important to know that if you want to go to the centre of Châtel in the evenings you need to take your car.

Great location to get up to the slopes. enough place to park, ski lockers easily accessible, ski rental and stores next door, simple but confortable room and the hotel has a restaurant and bar for a last drink before bedtime. Breakfast was nice as well and pretty complete (many types of teas and coffees, cereals, viennoiseries, fruits, eggs, ham, pancakes.. The place was perfect for the purpose and well priced.

Stayed in January 2024

I know this is France, and we didn’t warn in advance (so my bad!), but my 20 year old daughter is vegetarian (not vegan!) and the kitchen really struggled! If they learnt the difference between veggie and vegan it would have been easier I am sure! Don’t let this put you off. If you have dietary requirements be sure to message ahead and be specific about what you do and and don’t eat.

1. Proximity to the Linga ski lift. 2. Friendly and helpful staff. 3. Clean and comfortable throughout. 4. Relaxed atmosphere. 5. Great breakfast. 6. Good communication with staff. 7. Making Negronis with the owners!

Stayed in February 2024

Needed to ask for a hair dryer.

Very close to ski lift (La Linga) - about 100 metres away. This is on the right side of Chatel for access to Avoriaz. Also, there was a choice of ski hire shops across the road. Excellent breakfast.

Stayed in January 2024

Amazing location and nice clean hotel room with a good shower. Great value for money and an excellent breakfast. Staff were very welcoming and helpful

Stayed in March 2023

Only downsides were the WiFi wasn't strong enough in the second floor, and the radiators seemed to be heating on maximum all the time.

Top location for skiing, nice breakfast and friendly staff. The view from the window is amazing. Convenient parking.

Stayed in March 2023

Be aware! Booking charges you with the tourist tax and the hotel does it again so you pay twice! If you complain about it at Booking.com you get no response... The hotel staff speaks barely English and mostly French. Difficult to communicate at times, but they try their best.

We have been in this hotel some years ago but the rooms have definitely got an upgrade. Beds are for France really good and comfortable! Breakfast is great. Dinner is served without choice. Eten wat de pot schaft we call that in Holland :-P

Stayed in February 2023

tiny uncomfortable beds!

Location

Stayed in February 2023

The WiFi didn't work, the bar area is good but you cannot stay there after the bar closes at 10. The evening menu is set so some of our group only had half a meal as they couldn't eat what was on offer

Decent sized room, comfortable bed, good breakfast spread, nice evening meals, friendly staff, great location for ski lift

Stayed in February 2023

Very little to dislike - generally for the price it was excellent value.

Very friendly and helpful staff, the rooms were very comfortable and very clean with a great shower. Fabulous breakfast - so much choice.

Stayed in April 2022

Great place to stay! Beyond the lovely and clean rooms, the great food and the fantastic location (100m of the Linga Telecabin), the staff at l'Eau Vive is second to none! It is run by a lovely family who would do their upmost for their guests (and also speak very good English).

Stayed in April 2022

Snow and bigger beds

Local restaurants were good, people friendly, ski hire excellent, hotel in excellent location for Linga lift which is suitable for competent skiers, not beginners.

Stayed in March 2022

not MUCH

Breakfast was good. Staff were friendly and location was very good for skiing

Stayed in March 2022

Decor and comfort in the entrance and bar could have been updated and a little less stark, but for the price, not a real problem.

Excellent location a short walk from La Linga lift, opposite a ski hire shop and a good restaurant. Free parking, friendly staff, very clean and pleasant rooms, good shower, excellent breakfast at good value. Asked and got a balcony room facing away from the road for the same price. Not a de-Lux hotel, but more than you could expect for the money and the stuff we’re very friendly and helpful.

Stayed in March 2022

We had a twin room and beds are a little small. (I'm not sure if they have double beds in other rooms?) However what it lacked in these areas it more than made up for in terms of value for money.

Fantastic staff, great breakfast. Very clean bedrooms with daily housekeeping. Directly opposite the Linga telecabine for incredibly easy access to the slopes. Also on the Châtel to Pré la Joux bus route.

Stayed in March 2022

Room backing onto the stairwell was a little noisy and dining room a slightly chilly. Dinners were very ‘white’ food based - absence of vegetables but occasionally a salad. Pike fish dumplings were the worst.

Great location next to Linga Télécabine and good sized triple room with balcony. Excellent continental breakfast. Staff were very friendly and helpful.

Stayed in March 2022

Pillows

Stayed in February 2022

there was very little restaurants near the hotel and we couldn’t find anywhere to eat on our first night. even the takeaways were fully booked.

great value for money. perfect for a family ski holiday that didn’t cost the Earth. fab breakfast

Stayed in February 2022

Terrific value for money in a great location. Will stay again!

Stayed in February 2022

Extremely bad food for dinner. Had half board and it was sometimes not eatable. We had one vegetarian in our group and they didnt even bother to take the bacon out in some of the dishes. Disgusting. We had hardly any vegetables all week. Very noisy in the diningroom

very good location near the skilift and good breakfast

Stayed in March 2024

Internet did not work for 3 days and still not working when we left.

It was near the slopes and it was as it shows in the pictures. Food was ok but almost no vegetables.

Stayed in February 2024

The staff didnt speak any english. However they gave us free coffee, so overall no complaints :) Overall, recommend the place and will visit again.

Stayed in April 2023

management is not flexible poor wi-fi poor dinners

close to lifts clean breakfast satisfactory

Stayed in February 2023

The hotel web site claims it offers Wifi. This was important to me, as I needed to work in the evenings. But it was completely untrue. I was told on arrival that the Wifi did not work, and further questioning established that it has never worked, and there are no plans to make it work in future. I verified that it didn't even work near the reception or bar area. The hotel was very overpriced. One can get a 3* hotel nearby in the French Alps for less money.

Ideally located for skiing. 100 metres from major ski lift and from bus stop to other ski lifts. The breakfast & dinner were simple, but reasonably good.

Stayed in February 2023

The behaviour of the staff was the worst I ever experienced.

The location.

Stayed in February 2023