They say you can walk from the airport but the road is busy and there are long stretches without a sidewalk. They also advertise breakfast and a shuttle but both cost extra which I don’t think was made clear.

Breakfast was good. Shuttle very efficient.

Stayed in June 2024

Soundproofing isn't the best, and this being basically a night-before-my-flight type of hotel - there's a lot of commotion from people arriving and leaving at all times during the night.

Very close to the airport. We walked both ways. Clean and decent rooms.

Stayed in June 2024

Air condition is not working, it's not the first time I stay in the hotel, and it never worked. Actually in all IBIS hotels the Air-condition never works.

Location near the airport suited my needs, The shuttle service was good.

Stayed in May 2024

Very basic, but it’s what you pay for

Close to airport. Staff very friendly.

Stayed in June 2024

It is a limited service airport hotel and just as it should be. I didn’t expect more.

I liked that the location is right at the airport and they have shuttles from 4am for early flights. The room was small, but the shower was very comfortable size. The breakfast was quite good and available from 4am.

Stayed in May 2024

The bathroom had smell of sewage.

Location

Stayed in May 2024

Arrived very late, staff bright and helpful.

Stayed in May 2024

No clear signage from the terminal on how to get to the hotel. With ongoing works I ended up taking quite a detour with no pedestrian paths before finally finding the correct way. Limited dinner options due to location. A hairdryer in the bathroom would have been appreciated.

A good option if you have an early flight. Staff was friendly and efficient. Room & bathroom were clean. Room size was decent for 1 person.

Stayed in May 2024

My sister phoned the number on the booking to ask if I could be collected at the railway station. She was assured that a car would be there when she arrived at 18.11. There was no car or shuttle at the station and when I tried to call the same phone number I couldn't get through so started to walk. I am 82 years old and walk with a cane so it was not easy! Eventually, I found someone who could call for me but they used a different number and were able to get through so I was able to get to the hotel. You should remove that phone number from your booking form!

The hotel was pleasant, comfortable and quiet. Breakfast was good.

Stayed in May 2024

Lift wasn't working and the room was on the 4th floor but this was not a big issue for us.

Proximity to airport and easily accessible, staff were friendly and express breakfast was provided even though we checked out at a very early hour.

Stayed in May 2024

Lift didn’t work. No facilities to have a drink or meal in the evening. You had to walk to the other ibis hotel next door.

Location Beds were comfortable and pillows lovely. Slept well.

Stayed in May 2024

The aircon was not working.

Close to the airport

Stayed in May 2024

Building and infrastructure need renovations

Stayed in May 2024

When we entered the room it was very hot. We were told it's still winter, cold and they don't turn on the AC. We were asked to just open the window for both rooms i booked. Cold air coming in, including mosquitoes, flies, and bugs from outside, we were on the first floor as we requested. We were given a fan for both rooms and the next lady tried to fix the AC in the room but it got more hotter. My husband removed his t-shirt already. Then, they tried to transfer us to the 2nd floor where the AC was ON. Surprisingly, the upper floors had AC ON and it's NOT true that it's OFF because it still winter to them. We only stayed for 10 hrs. and went to the Airport.

Staff were very apologetic except one. The other receptionists (maybe during the night shift) were more understanding and exercise the so-called customer service.

Stayed in May 2024

The lift didn’t work so I had to walk with my luggage on the stairs. The bathroom was worse than the last time I stayed there

It’s very close to the airport, clean and quite cheap.

Stayed in May 2024

Walking distance to airport

Stayed in April 2024

Although expected … the room & bathroom was very small.

Location adjacent to the airport to catch early flight. The staff were friendly & helpful.

Stayed in April 2024

The room is small, with minimal comforts, but sufficient given the reasonable price.

The hotel is withing walking distance of the airport. The airport shuttle doesn't run until 5am, and I needed to walk to the airport for an early morning flight, but it was a nice walk with pleasant weather.

Stayed in April 2024

Shower wouldn't stay put or keep a constant temperature. Room hot

7 minutes walk from terminal. Ideal for early or late flights. Staff friendly. Quiet. Bed comfortable. Staff cooked a very nice pizza. A nature reserve on a lake at the back of the hotel was nice for an evening stroll. Next door is the Hilton which has a bar restaurant and garden

Stayed in April 2024

Pillows thin and soft

10 mins walk from terminal, easy to find.. Quick check in. Good value breakfast.

Stayed in April 2024

Service in partner Ibis hotel restaurant inflexible.

Good airport shuttle

Stayed in April 2024

Nothing

Perfect service

Stayed in April 2024

There were ants in our room - and bed and also around the breakfast table

Convenient

Stayed in March 2024

Small and somewhat old - not suitable for a longer stay

Good for one night, close to the airport. Good breakfast

Stayed in March 2024