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Reviews of Hôtel Florida 4 stars

3-5 place Sainte Eugenie, 64200 Biarritz, France

#52 of 55 hotels in Biarritz

Guests' Choice

Review score

Based on 183 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    9.3

  • Facilities

    7.1

  • Staff

    8.7

  • Value for money

    6.8

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 2 May 2024

    8.0
    Great Location, good to use as a base for travelling around.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    Downside - the bedside lights were positioned too far from the bed - Seperate tolilet with no washhand basin so when you went to toilet you had to then go across and wash your hands in the bathroom. Lifts very small not suitable if you had a lot of luggage. No atmosphere in the hotel , reception and lobby area very dark and dingy with a funny smell.

    We stayed in the room in the attic and while initially I was a bit apprehensive it turned out to be a good choice. Beds were very comfy - roller blinds on outside of window kept all the light out so enhanced our sleep. Very quiet.

    Stayed in April 2024

  • Reviewed: 26 October 2023

    7.0
    Good for a few days, great location good breakfast handy parking
    • Leisure trip
    • Solo traveller
    • Junior Suite with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Weird door key card to get into hotel and one of the receptionists a bit grumpy ( made up by night colleague and cheerful cleaning staff) it’s fabric is a little unloved but I was happy there anyway

    Accessible to both beaches and town walking, sits on top of well maintained public car park. I had a very spacious room with small balcony with little table and chairs - wifi suspect, but told that’s town-wide in bad weather ( we had a storm) really like the run along the beach to the light house and evening stroll both to eat out and buy both posh and basic provisions breakfast also good

    Stayed in September 2023

  • Reviewed: 14 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A room with no courtains on the window that faces the street ?!? 😒 that was no good at all. I had to use the towels to make window covers on the spot.

    Location, location, location!!!

    Stayed in October 2023

  • Reviewed: 20 September 2023

    8.0
    Comfortable, clean and friendly hotel with the perfect location.
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 3 nights

    The hotel couldn't be located better, only a couple of minutes walk from the beach, shops, restaurants and Les Halles market. Our fifth floor room was comfortable, cosy and clean. The small balcony overlooks the Place Sainte Eugenie and the sea, giving a nice view of the huge waves rolling in. The staff are friendly and helpful. We'd definitely stay here again.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    7.0
    Enjoyable
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Courtyard View
    • Stayed 2 nights
    • Submitted via mobile

    Not applicable

    Stayed in September 2023

  • Reviewed: 10 September 2023

    7.0
    Plesent stay beside the Sea
    • Leisure trip
    • Couple
    • Junior Suite with Balcony and Sea View
    • Stayed 5 nights

    The toilet was seperate from the bathroom with no wash hand basin. A bit awkward to say the least.

    Centrall located with a nice view

    Stayed in September 2023

  • Reviewed: 6 September 2023

    7.0
    Overall the stay suited our needs.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights

    Noise from adjacent streets at night. Air con limited to only one setting which was not low enough.

    Good location. Pleasant and helpful staff. Very good buffet breakfast.

    Stayed in September 2023

  • Reviewed: 23 August 2023

    7.0
    Location Location Location
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment with Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    Outdated room..

    Staff..Location..

    Stayed in June 2023

  • Reviewed: 23 August 2023

    8.0
    Satisfaisant
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    Situation

    Stayed in August 2023

  • Reviewed: 7 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    The bathroom is very small, also the wc room is so small that you cannot fit inside with the door closed.

    Very nice stuff, the location is just PERFECT, breakfast is also good.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    7.0
    Small details overall but worth knowing
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 7 nights
    • Submitted via mobile

    The accoustic of the rooms were thin (we could hear the neighbours getting busy) and we lacked plugs for our phones! There were usb plugs for chargers but when you have usb C, you have less alternative! Small details overall but worth knowing

    The location was perfect! Close to everything foot wise

    Stayed in July 2023

  • Reviewed: 29 July 2023

    7.0
    The hotel has an excellent location. But it needs to be renewed.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment with Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    Quality

    Location Spaciousness

    Stayed in July 2023

  • Reviewed: 29 July 2023

    8.0
    Spacious apartment in super location
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Courtyard View (4 adults)
    • Stayed 2 nights
    • Submitted via mobile

    It rained a lot, but that's not the hotels fault! Otherwise nothing negative

    Spacious, clean, comfortable apartment in an amazing location, pleasant friendly receptionist.

    Stayed in July 2023

  • Reviewed: 29 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights

    Wonderful staff and location

    Stayed in July 2023

  • Reviewed: 23 July 2023

    6.0
    Location great run down accom
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Hotel was run down, too expensive, no breakfast included in price. We have stayed in much better places with just as good location for much much less.

    Location Location Location

    Stayed in July 2023

  • Reviewed: 11 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Sea View (4-5 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    Tiny lift so ended up walking up 5 flights of stairs many times a day which is good for me but might be difficult for older clientele. In the flat toilets no facilities to wash your hands, need to walk through the main bedroom to the bathroom.

    Perfect location, flat within the hotel which is good for a family with young children, 3 balconies with ocean view, friendly staff.

    Stayed in July 2023

  • Reviewed: 25 September 2022

    7.0
    Pleasant place to stay for a couple of days.
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    separate toilet very cramped and smelly with no ventilation at all.

    Great location and good views of the waterfront from to sea view rooms. Air conditioning worked well.

    Stayed in September 2022

  • Reviewed: 22 September 2022

    8.0
    A pretty good stay, we liked the large suite and enjoyed the view. The staff were more helpful this time compared to pr
    • Leisure trip
    • Couple
    • Junior Suite with Balcony and Sea View (4 adults)
    • Stayed 10 nights
    • Submitted via mobile

    The lift, no decaffeinated coffee provided

    The location, near the ocean, near downtown, near good restaurants

    Stayed in August 2022

  • Reviewed: 16 September 2022

    6.0
    Great location, smelly room, unhelpful but pleasant staff
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    However, this is NOT a 4 star hotel based on the room we had, the shower room totally stank of the drains, to the point where we were retching, the girl at reception although pleasant was useless, the promise of a fix in the morning didn’t happen, all I was given was a can of air freshener…..very very poor customer service

    The location was super, which to be fair was why we tried it…..

    Stayed in September 2022

  • Reviewed: 11 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Suite with Balcony and Sea View
    • Stayed 7 nights
    • Submitted via mobile

    No bar

    Location very good

    Stayed in September 2022

  • Reviewed: 31 August 2022

    7.0
    the “courtyard” view is laughable.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    great views in some rooms

    Great location and beautiful view from one room but the family members in the “courtyard “ view has a view of the bins and the aircon didn’t work.

    Stayed in August 2022

  • Reviewed: 30 August 2022

    7.0
    great value for your money
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights

    The rooms are for sure not sound proof

    The hotel is at an average standard, it was clean, and the staff was indeed helpful. It is situated in the midst of the town just at a large square with plenty of restaurants and close to the beach. The hotel's price matches the standard - so you get what you pay for. Good value for your money.

    Stayed in July 2022

  • Reviewed: 17 August 2022

    8.0
    Helpful staff, great location
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Courtyard View (4 adults)
    • Stayed 1 night
    • Submitted via mobile

    Need to provide some utensils as there was a kitchenette - basic fork/spoon/knife would suffice

    The bathroom was big, beds were comfortable and great location

    Stayed in August 2022

  • Reviewed: 16 August 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The situation and the personnel sas top

    Stayed in August 2022

Showing 1 – 25

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