3-5 place Sainte Eugenie, 64200 Biarritz, France
#52 of 55 hotels in Biarritz
Guests' ChoiceBased on 186 hotel reviews
7.2Cleanliness
7.7
Comfort
7.7
Location
9.3
Facilities
7.2
Staff
8.7
Value for money
6.9
Free WiFi
7.9
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End of dialog contentReviewed: 14 October 2022
Thomas
Germanynothing to complain
Perfect location, very nice and helpful staff, very comfortable
Stayed in September 2022
Reviewed: 8 October 2022
Ann
FranceMaybe better signs telling you where the hotel is we were on a motorcycle and it was hard to locate the hotel in busy traffic
Location excellent Breakfast really good
Stayed in October 2022
Reviewed: 5 October 2022
Alexander
United KingdomThe staff
Stayed in October 2022
Reviewed: 4 October 2022
David
SpainIf you want sullen unhelpful staff, who go out of their way to be unhelpful, this is the place for you.
Stayed in October 2022
Reviewed: 4 October 2022
Louis
Thailandthe gym could be bigger.
the location and the view from the Balcony
Stayed in September 2022
Reviewed: 12 September 2022
Michael
United StatesRooms are great but ridiculously small with a queen bed.
Great Location
Stayed in September 2022
Reviewed: 24 August 2022
Teresa
United KingdomThere was a funny smell in the room when we arrived
Location and view. Staff were very friendly, knowledgeable and helpful
Stayed in August 2022
Reviewed: 21 August 2022
Barbora
SlovakiaI really don't understand why the price of this room was over 200 EUR/night. The room wasn't spacious, the storage space was limited, the bed was short and most importantly, there was mold in the bathroom. We mentioned this to the staff but were told there's nothing they could do for us. I mean, if you charge this amount of money, you should be able to afford buying a mold product that's easily accessible in the drug stores?! To me this was pure negligence and lack of care, and as there are lots of places in Biarritz where you can get much better value for your money, I cannot recommend this one
Central location
Stayed in August 2022
Reviewed: 21 August 2022
Caroline
United Kingdomlocation
Stayed in August 2022
Reviewed: 19 August 2022
Susan
United Statesthe view and location were fab, great restaurant below us, great fireworks on Bastille. Close to shops Biarittz is lovely!
Stayed in July 2022
Reviewed: 11 August 2022
Williams
United Kingdomgreat location, great staff
Stayed in August 2022
Reviewed: 6 August 2022
Brona
IrelandNoise levels are high. The air conditioning unit was loud. The walls between rooms are so thin that the snoring neighbour kept me awake all night. Then the hustle and bustle outside starts very early and the bin trucks are also very loud.
The staff were very friendly and helpful. The location is incredible. Close to shops, cafes, restraunts and two beautiful beaches. The balcony was excellent too.
Stayed in August 2022
Reviewed: 1 August 2022
Francine
United StatesWould have liked café or restaurant
Location location location and great staff
Stayed in July 2022
Reviewed: 22 July 2022
Jeff
FranceThere was a lack of power sockets, and one of them didn't work. The hotel is on a large square ringed by restaurants, and its noisy, even with the windows closed. For the price the room was basic.
Clean and efficient & the location is good. There are many places to eat and drink nearby. (but see below) The staff were helpful & probably speak some English, we spoke French there. The room was a good size. If you want the beach its 5mns away.
Stayed in July 2022
Reviewed: 17 July 2022
Kathryn
United KingdomTraffic jams hundreds of people and bars
Location dreadful
Stayed in July 2022
Reviewed: 13 July 2022
Neil
United KingdomStaff are excellent and location is perfect
Stayed in July 2022
Reviewed: 22 June 2022
Herve
Franceplaces de parking
sa situation
Stayed in June 2022
Reviewed: 21 June 2022
Sean
IrelandTheft of property. Management are not engaging despite several efforts on my side to speak with them, despite having admitted liability. I have never experienced such poor customer service
Location
Stayed in May 2022
Reviewed: 7 June 2022
Ana
BelgiumA perfect location with Sea view balcony and just at the main square!
Stayed in May 2022
Reviewed: 27 May 2022
Richard
United StatesRooms are all too small. Noise from rooms next door.
Too expensive.
Stayed in May 2022
Reviewed: 8 May 2022
Peter
AustraliaA very minor point was the lack of an elevator from the parking garage which resulted in having to transport luggage up three flights of stairs.
Great location with friendly staff
Stayed in May 2022
Reviewed: 18 April 2022
Kenneth
FranceGreat location, really friendly staff.
Stayed in April 2022
Reviewed: 9 October 2021
Kevin
FranceGreat location
Stayed in October 2021
Reviewed: 5 October 2021
Denis
United KingdomNext door hotel seems to have caretaker who had a party unit 6.30 am only one room from ours No SLEEP WHAT SO EVER complained to reception at 3am, 3.45, 4.20, 5.00and5.30 nothing was resolved
Location
Stayed in October 2021
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