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Reviews of Mercure Nantes Centre Grand Hotel 4 stars

4 Rue Du Couedic, Centre Ville, 44000 Nantes, France

#18 of 48 hotels in Nantes

Guests' Choice

Review score

Based on 173 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 6 May 2024

    8.0
    Great location for overnight stay & exploring the under rated city of Nantes
    • Leisure trip
    • Couple
    • Classic  Double Room
    • Stayed 1 night

    Furniture layout was clumsy - trying to fit too much furniture & so missing out on bedside table.

    Very central with car park, helpful staff very comfy bed.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    9.0
    Good location and friendly employee.
    • Leisure trip
    • Couple
    • Classic  Double Room
    • Stayed 1 night
    • Submitted via mobile

    Price of parking, hot water issue immediately fixed.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Overall a very positive stay in the heart of Nantes
    • Leisure trip
    • Couple
    • Classic  Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room style is a bit outdated, and there are some minor design flaws, such as the power sockets being hidden by part of the mattress.

    The location of the hotel is brilliant, right in the middle of the town.

    Stayed in April 2024

  • Reviewed: 22 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic  Double Room
    • Stayed 2 nights

    Perfect location, in place Royal, in city center, but with parking places for the car. We can walk to every interesting place in Nantes.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location right in the old centre , very convenient access to the tram, so easy to get about. Tram was free on Saturday and Sunday.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Clean, nice staff and good location
    • Leisure trip
    • Couple
    • Classic  Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Could do with a full length mirror in the room.

    Clean well presented rooms with a comfy bed in a good location for exploring Nantes.

    Stayed in March 2024

  • Reviewed: 16 November 2023

    7.0
    Meh, expect more from a Mercure really.
    • Leisure trip
    • Group
    • Classic  Double Room
    • Stayed 2 nights

    The room was really very small. We couldn't park in the hotel car park because of Royal De Luxe street show taking place in Nantes, however the hotel didn't tell me this until I asked them. They suggested another car park, but when we got there access was closed. When we eventually managed to find a car park and walked to the hotel with our luggage, ironically there were notices about the access in the hotel lifts! Bit late....

    Nice furnishings and comfortable bed. Clean and well located, walkable distance to everything in town.

    Stayed in September 2023

  • Reviewed: 11 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night

    carrying our luggage around

    Goodf value hotel in a great location

    Stayed in September 2023

  • Reviewed: 29 September 2023

    8.0
    Good.
    • Leisure trip
    • Solo traveller
    • Classic  Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location.

    Stayed in August 2023

  • Reviewed: 21 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Location inside the pedestrian area so close to everything in town center. On-site parking garage for rental car.

    Stayed in September 2023

  • Reviewed: 17 August 2023

    7.0
    Not easy to find but location very central
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night
    • Submitted via mobile

    Quite difficult to access by car

    Location. Shower and fact there was a separate toilet. Breakfast buffet had unusual selection ie carrot cake, banana bread and there was fresh grapefruit which I love!

    Stayed in August 2023

  • Reviewed: 15 August 2023

    8.0
    Central location with parking, exactly what we needed
    • Leisure trip
    • Family with young children
    • Classic  Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Feels more 3* rather than 4. Very tight parking, must be very challenging for large cars. Gym, skip it and go for a run outside.

    Central location, parking, even though it is slightly challenging to follow instructions from the hotel. Very helpful staff.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    9.0
    Great location, very clean , helpful staff and great breakfast
    • Leisure trip
    • Family with young children
    • Privilege Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Difficult to get to in car but garage beside hotel

    Great location , exceptional breakfast

    Stayed in July 2023

  • Reviewed: 11 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic  Double Room
    • Stayed 1 night
    • Submitted via mobile

    The parking lot of the hotel is hard to find.

    I want to report an excellent staff, I dont know her name. She was on duty when I arrived at the hotel on 6 August afternoon around 6 pm. My family was very tired because we couldn't find how to drive to the hotel. So we park outside on the road and drag big lagguages to the hotel. When we finished check-in, she gave me directions and code to the parking entrance. However, I still lost according to my GPS map. So I returned to the hotel and asked her for help to drive with me again to find the parking lot. She was very kind and understood my anxiety. She used her map to show me the way, taught me how to access the area, and finally, we got the parking lot. She is the best helper to me. I recommend awarding her as the best stuff of August.

    Stayed in August 2023

  • Reviewed: 2 August 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Classic  Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Hotel parking is complicated to reach and still €15/ day. Rooms are quite small. I booked for 2 people, bathroom sink v small and v little wardrobe space.

    Great location. Friendly and helpful staff.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    9.0
    Great City Centre Hotel
    • Leisure trip
    • Family with young children
    • Classic  Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Lack of storage in bedroom, 4 coat hangers in small wardrobe, no drawer storage. Not really adequate for 3 night stay. WC separate from bathroom without hand wash facilities.

    Town centre location, good breakfast. Pleasant helpful staff.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    8.0
    Great location. Clean and comfy
    • Leisure trip
    • Solo traveller
    • Classic  Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Great location and minutes from airport shuttle stop. Very clean. Staff very helpful.

    Stayed in July 2023

  • Reviewed: 7 July 2023

    8.0
    Nice hotel, central location
    • Business trip
    • Solo traveller
    • Classic  Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The gym didn’t have so much equipment, even though there was plenty of space for more equipment

    Location, breakfast, nice room , close to tram and bus lines

    Stayed in July 2023

  • Reviewed: 19 June 2023

    8.0
    Stressy
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Took 1.5 hrs to find it by car! Really difficult as in middle of pedestrianised zone and GPS doesn’t understand vehicle entrance and exit points. Nearly aborted our stay! Couldn’t use shower as over very deep bath with small area to climb in. Anyone with mobility issues would have difficulties. Breakfast charge but high for what was available.

    Comfortable and centrally located. Underground parking. Bar and food reasonably priced.

    Stayed in June 2023

  • Reviewed: 17 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic  Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bar area not inviting

    Location....... hotel and room perfect

    Stayed in May 2023

  • Reviewed: 16 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic  Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    the fridge wasn’t working. I didn’t complain At reception so I assume they didn’t know. there was used dishes and left over food left outside bedroom doors on our floor for nearly two days.

    it’s location, comfortable room, cleanliness.

    Stayed in June 2023

  • Reviewed: 13 May 2023

    7.0
    Nice hotel, my expirerende could have been better
    • Business trip
    • Solo traveller
    • Privilege Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It was very warm in the room, and the management refused to activate the airconditioning, so only warm ‘air’. I was forced to sleep with the balcony door open, however the centre of Nantes is very noisy during the nights … so the sleep was far from good.

    Overall a nice hotel, with friendly staff. Room request was perfectly planned.

    Stayed in May 2023

  • Reviewed: 10 February 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Classic  Double Room
    • Stayed 2 nights

    The room had everything that we needed for 2 nights and 3 days stay. The location is quite convenient to connect

    Stayed in February 2023

  • Reviewed: 27 October 2022

    9.0
    excellent location
    • Leisure trip
    • Group
    • Classic  Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    the shower in one of the rooms

    the room is large and the bathrooms adequate. one of the rooms had a bathtub and the shower was not very good. the other room had a roof shower which was excellent

    Stayed in October 2022

Showing 1 – 25

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