3, Place François 1er, 16100 Cognac, France
#3 of 13 hotels in Cognac
Guests' ChoiceBased on 122 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
8.8
Staff
9.4
Value for money
8.4
Free WiFi
9.3
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End of dialog contentReviewed: 29 May 2024
Joanne
United KingdomLocation. Communication and helpfulness of the staff. Car parking. Good room and breakfast.
Stayed in May 2024
Reviewed: 27 May 2024
Simon
United KingdomThe car park was secure and within the hotel. Justine, I think, was so helpful on check in and made me aware of all facilities, where to eat etc. My room was really comfortable and even though it looked over the square it was very quiet. Bed was very comfortable. The swimming pool and steam room are small but really nice abd refreshing after a long drive,. Louise's bar for a nice Cognac is a must too.
Stayed in May 2024
Reviewed: 11 May 2024
Simon
United KingdomPaying for the secure parking and city tax.
Excellent location with great secure parking (for €13) but still great value, very friendly staff.
Stayed in May 2024
Reviewed: 29 April 2024
Patrick
IrelandThe breakfast was an additional cost and expensive.
This hotel is right in the centre of town. The rooms were clean and well laid out. The parking was to the back of the hotel and enclosed. It made a great base to see the Cognac region from. Good wifi- the only wifi that was good during this visit to France.
Stayed in April 2024
Reviewed: 12 April 2024
Michael
United KingdomPerhaps a bar that sold drinks other than cocktails
We were booked in family room which proved unsuitable so we were immediately upgraded into a superior room which was very good
Stayed in April 2024
Reviewed: 10 April 2024
Gary
CanadaHospitality doesn't get any better than this.
Fantastic location, very warm welcome, great experience overall. Would recommend, without reservation.
Stayed in March 2024
Reviewed: 9 April 2024
Tanya
United KingdomCarpet in the bedroom
Nice hotel in a great location
Stayed in April 2024
Reviewed: 20 March 2024
Pal
HungaryEverything was very good .
Staff very friendly, hotel very well located.
Stayed in March 2024
Reviewed: 18 February 2024
Bob
United KingdomStairs. They did not say we could have breakfast outside the dining room with the dog
Dining room restricted. Stairs were tricky but there was a lift
Stayed in February 2024
Reviewed: 21 January 2024
Sarah
United KingdomNothing
The location was fabulous, the room was clean and very comfortable, the staff were pleasant and helpful.
Stayed in January 2024
Reviewed: 2 January 2024
Maryann
United KingdomNothing
Every thing
Stayed in January 2024
Reviewed: 13 December 2023
Pete
United StatesStaff was excelllent.
Stayed in December 2023
Reviewed: 13 November 2023
Rona
United KingdomNothing comes to mind
Very central location and quiet. The parking is within the hotel and very secure. The staff were very friendly and helpful.
Stayed in October 2023
Reviewed: 20 October 2023
Dianne
United KingdomLocation & own parking
Stayed in October 2023
Reviewed: 13 October 2023
Andrew
United KingdomGreat location, staff were excellent as was room and facilities. Parking was perfect with a space reserved as requested on arrival. We will return.
Stayed in September 2023
Reviewed: 1 October 2023
Harvey
United KingdomGreat location but we could not stay in the hotel as the city had experienced an issue with the water supply leaving the hotel with water pressure failure. The staff were very supportive and found another room at their Sister Hotel , the heritage , a few minutes away. They walked us down and checked us in. They allowed us to keep the car in their car park free of charge. They also allowed us to use a room and the spa until matters were resolved. The Heritage was an excellent alternative with exceptional rooms, restaurant and staff.
Stayed in September 2023
Reviewed: 11 September 2023
Ronald
United KingdomNothing
Very friendly good English language skills
Stayed in September 2023
Reviewed: 26 August 2023
Parmindar
United KingdomExcellent location in key part of Cognac
Stayed in August 2023
Reviewed: 19 August 2023
Chris
United KingdomNothing
Breakfast was good
Stayed in August 2023
Reviewed: 14 August 2023
Andreas
SwedenSmall parking spaces if you have a SUV
The room was good, the hotel was in the middle of a roundabout in the centre of town, the view was over the city centre. Close to everything.
Stayed in July 2023
Reviewed: 5 August 2023
Richard
United KingdomGreat location at the top of town so it was easy to drive in and out of. Private parking was a bonus but had to pay 14 euro a night for the privilege!
Stayed in July 2023
Reviewed: 30 July 2023
A
United KingdomExcellent hotel, had a lovely stay here, highly recommend will be back next year for sure.
Stayed in July 2023
Reviewed: 29 July 2023
Haydn
United KingdomVery well located hotel in the centre of Cognac with great facilities such as the pool and steam room and a nice bar attached to the hotel. Private parking also in the hotel (though you will need to pre-arrange this with the hotel for a fee) which is very convenient and secure.
Stayed in July 2023
Reviewed: 5 July 2023
John
United KingdomAll great
Great location. Lovely staff
Stayed in July 2023
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