The staff are very friendly, I arrived early but did not have to wait to check it was very efficient. The hotel is well situated for thé vieux port and metro and although the room was small it was very clean and the bed was comfortable. I felt very safe as a woman alone.

Stayed in April 2024

Things that could be improved: The AC is not working or I couldn't figure out how to get it running; I didn't ask about it, but even when opening the windows, the noise from the street at night is loud. For the double bed, we had two single beds pushed together. Overall, it's okay but could be better.

A place I would definitely return to in Marseille. The staff is very friendly. Accessible location with public transportation and close to the Old port. Breakfast was very good even though I didn't have it included in my stay.

Stayed in April 2024

No air conditioning on

Not applicable

Stayed in April 2024

I stayed in 2 rooms . 1 of them was way too small, you just fit in ( second floor) The breakfast is really poor and needs so many things to be added . Definitely is not worth 12 euros for it.

Very friendly staff in the reception

Stayed in April 2024

The bed wasn’t perfect and a bit of noise pollution.

Relatively clean, good snack bar, premium location and incredibly friendly and helpful staff.

Stayed in April 2024

Nothing

The location was superb. Great access to the old port

Stayed in March 2024

I requested a receipt after my stay via email and never heard anything back. This was very frustrating as I needed it for a compensation claim

The hotel was brilliant to stay in.

Stayed in February 2024

The back alleys of the hotel could be a bit dodged at night, but it’s better in daytime. It’s better to take the main road if you’re coming from the train station.

The common area / breakfast room is quite nice with free drinks available all day. I didn’t try the breakfast here but come here for coffee and water after a long day, often there are other guests in the room. It’s nice to meet other guests (or chat with the staff) for a solo traveller :) My stay was wonderful thanks to Théo who was at the reception when I first came. He also gave some great recommendations for restaurants and we had some nice chats during my stay. His friendliness and smile were especially memorable :)

Stayed in March 2024

Actually the location almost was in the city center but unfortunately the street that the hotel established, doesn’t make me feel like safe.

Staff was helpful and kind, the room and breakfast was good.

Stayed in March 2024

Very good location, friendly and welcoming staff with a lot of attention to details (small welcoming present and birthday wishes).

Stayed in March 2024

The hotel itself is really nice: excellent location at walking distance from Marseille's greatest spots; friendly staff; clean accommodations. But what really made a difference was that they had free water, coffee, and hot chocolate all day long. It made our life much easier walking around the city. I can certainly recommend the hotel.

Stayed in March 2024

The people who work there are incredibly friendly and supportive!

Stayed in March 2024

Noice in the street at all hours

Close to the center

Stayed in February 2024

As often happens, the shower leaks onto the bathroom floor making it alarmingly slippery - I’d sacrifice the bath mat and a towel to mop up the water and avoid an accident.

Great location just a few minutes from the Old Port, an easy walk from the train station and close to trams and metro. The staff were friendly, the bed was comfortable, the heated towel rail was awesome and there was a kettle in the room.

Stayed in February 2024

Although it is in a nice part of town it is in a slightly dirtier part of town The walls to the corridor are quiet thin so if people check in or out early or late it can wake you up sometimes

Decent breakfast for the price Room was nice and bathroom was very modern Front desk staff are lovely and helpful Location is close to the old town, port and grocery stores Although it’s on a main strip the room couldn’t hear much of the noise outside

Stayed in February 2024

Receptionist who checked me she is not friendly and her customer service very poor

Stayed in February 2024

Nothing

Clean, friendly staff, good location

Stayed in February 2024

Two small issues: TV was not set, I had to find and set all channels myself; shower was ill designed and water, under the screen, flew on the floor

Very friendly and helpful staff (Theo!); free coffee and tea and even cakes!; very centrally located; nice handwritten welcome card; tasty breakfast (not included in the price); no problem with prolonging my stay with one night

Stayed in February 2024

Nothing

Location, staff, breakfast

Stayed in February 2024

Room a bit dark being at the back of the hotel, but we only came late in the evening so we went to sleep. It would be good to replace the towels as they are a bit worn.

Very well located hotel, you can reach the port in 5 minutes on foot. Very good breakfast, there are not many choices but there are quality products. In the breakfast room you can have tea, coffee whenever you want. In the evening there were also cakes or sweets. All for free. Comfortable and big bed. Although in the evening there were many suspicious people on the street where the hotel is, there were police and it was not dangerous at all. Because I had a flight in the evening, I appreciated the fact that I could leave my luggage stored and then I could sit comfortably on the sofa in the hall with a cup of tea from the house.

Stayed in January 2024

The fact that we didn’t get a room with a bathtub. It will be helpful if the description on booking specifies with additional info what room you book (with/or without bathtub) None of this is specified in the description.

Staff, location and food was great! Amazing breakfast!

Stayed in January 2024

The location of the hotel was a little bad, the cleaning could have been better

The employees were very friendly and good to us. The room was nice and the price was affordable so it can be preferred

Stayed in January 2024

Breakfast not of very good value.

Excellent location and hospitality.

Stayed in January 2024

Like

Convenience

Stayed in December 2023