Reviews of Hotel Hélios 3 stars
12 rue Labech, 34300 Cap d'Agde, France
#8 of 25 hotels in Cap d'Agde
Guests' ChoiceReview score
Based on 58 hotel reviews
8.3Score breakdown
-
Cleanliness
8.9
-
Comfort
8.7
-
Location
8.7
-
Facilities
8.2
-
Staff
9.2
-
Value for money
8.0
-
Free WiFi
7.9
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
-
Reviewed: 13 May 2024
Johanna
Netherlands102 reviews14 helpful votes7.0“Great stay, hospitality and value for money”- • Leisure trip
- • Couple
- • Double Room - heated swimming pool - free parking
- • Stayed 1 night
- • Submitted via mobile
Overall a little bit dated. However clean, well maintained and a great location!
Very friendly and great hospitality!
Stayed in May 2024
-
Reviewed: 8 May 2024
John
United Kingdom75 reviews6 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Exclusive Double Room with Terrace - heated swimming pool - free parking
- • Stayed 1 night
- • Submitted via mobile
Location and staff were great
Stayed in May 2024
-
Reviewed: 5 October 2023
Nick
United Kingdom9 reviews9.0Superb- • Leisure trip
- • Couple
- • Exclusive Double Room with Terrace - heated swimming pool - free parking
- • Stayed 1 night
- • Submitted via mobile
Nothing
The staff were superbly helpful and kind! They organised an early breakfast (which was excellent) and help with my bike.
Stayed in October 2023
-
Reviewed: 3 October 2023
David
United Kingdom6 reviews8.0“My wife and I thoroughly enjoyed our stay and would definitely stay at Hotel Helios again.”- • Leisure trip
- • Couple
- • Exclusive Double Room with Terrace - heated swimming pool - free parking
- • Stayed 4 nights
- • Submitted via mobile
No major negatives.
All staff were very friendly and Christine was very helpful throughout our stay. Continental breakfast was good and well laid out with plenty of choice. Pool and garden area was very nice and well kept. Location of the hotel was excellent, being only a short walk to the Port area.
Stayed in September 2023
-
Reviewed: 26 September 2023
John
Belgium21 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Family Room (2 Adults + 2 Children) with Terrace - heated swimming pool - free parking
- • Stayed 1 night
- • Submitted via mobile
The shower hoze could be a little longer. Only small for small people ;-)
Nice hotel with friendly staff on a great location
Stayed in September 2023
-
Reviewed: 25 September 2023
Isilas
Spain70 reviews13 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Double Room - heated swimming pool - free parking
- • Stayed 2 nights
- • Submitted via mobile
there was no lift. the toilet door was not fitting well but it was closing.
the location was perfect, 10 mins to the port on foot. The room was very clean and the bed was comfortable. The staff was very helpful and friendly.we stayed for only two nights for a stopover and it served us perfectly, we had good rest.
Stayed in September 2023
-
Reviewed: 8 August 2023
James
Australia2 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Family Room (2 Adults + 2 Children) with Terrace - heated swimming pool - free parking
- • Stayed 3 nights
- • Submitted via mobile
Great staff, always very helpful. Great location we walked everywhere from the hotel. Nice place to relax after a busy day of site seeing.
Stayed in August 2023
-
Reviewed: 27 July 2023
Naomi
United Kingdom1 review9.0Superb- • Leisure trip
- • Couple
- • Economic Double Room - heated swimming pool - free parking
- • Stayed 2 nights
- • Submitted via mobile
Extractor fan in the bathroom would have been good. Some of the restaurants in the centre of town were expensive.
Continental breakfast lovely. Staff wonderful and a very central location. Air con in room was really helpful too. Plus a fridge in your room was a great bonus.
Stayed in July 2023
-
Reviewed: 29 June 2023
Philip
New Zealand16 reviews9.0“Overall good experience and we would come back”- • Leisure trip
- • Couple
- • Economic Double Room - heated swimming pool - free parking
- • Stayed 3 nights
- • Submitted via mobile
Quiet oasis, plenty of vegetation. Friendly welcome and helpful…. Nice pool. Secure parking.
Stayed in June 2023
-
Reviewed: 19 June 2023
Maria
Spain16 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Exclusive Double Room with Terrace - heated swimming pool - free parking
- • Stayed 3 nights
- • Submitted via mobile
very friendly staff
Stayed in June 2023
-
Reviewed: 30 May 2023
Lee
United Kingdom45 reviews11 helpful votes9.0“perfect location for a short stay”- • Leisure trip
- • Couple
- • Double Room - heated swimming pool - free parking
- • Stayed 1 night
Wifi was very weak in our room, and not very fast
The location is good, not far from the quay side, the parking is totally secure and many spaces, we didn't take b/fast but it looked fabulous, the pool is a dream!
Stayed in May 2023
-
Reviewed: 17 May 2023
Paul
United Kingdom6 reviews9.0“Fabulous hotel in a quiet area but close to centre.”- • Leisure trip
- • Couple
- • Exclusive Double Room with Terrace - heated swimming pool - free parking
- • Stayed 5 nights
The weather!
Pool, breakfast, position, quiet, staff. Manager Christine made the stay, a font of knowledge and nothing too much trouble!
Stayed in May 2023
-
Reviewed: 11 October 2022
Gerard
Ireland7 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Double Room - heated swimming pool - free parking
- • Stayed 1 night
- • Submitted via mobile
Nothing
The staff the pool the atmosphere I even met an Irish guy
Stayed in September 2022
-
Reviewed: 8 September 2022
Colin
France18 reviews2 helpful votes8.0“Very attentive staff. Good location”- • Leisure trip
- • Couple
- • Exclusive Double Room with Terrace - heated swimming pool - free parking
- • Stayed 3 nights
Pool area is immaculate
Stayed in September 2022
-
Reviewed: 26 August 2022
Shiva
United Kingdom1 review8.0“Overall stay was good”- • Leisure trip
- • Family with young children
- • Exclusive Double Room - heated swimming pool - free parking
- • Stayed 3 nights
- • Submitted via mobile
We would have prefer a limited facility for dinner at times didn’t wanted to go back to eat out
Good breakfast, plenty, nice and clean areas. Staff was able to if we needed any help
Stayed in August 2022
-
Reviewed: 27 July 2022
Bert
Netherlands4 reviews9.0“Friendly service, nice place”- • Leisure trip
- • Family with young children
- • Exclusive Double Room with Terrace - heated swimming pool - free parking
- • Stayed 1 night
- • Submitted via mobile
Nothing
Friendly service
Stayed in July 2022
-
Reviewed: 26 June 2022
James
United Kingdom10 reviews5 helpful votes9.0“A great stay, thank you.”- • Leisure trip
- • Solo traveller
- • Double Room - heated swimming pool - free parking
- • Stayed 1 night
- • Submitted via mobile
Nothing.
The Helios is a very good mid priced hotel with a friendly personal service. There is a traditional and well maintained decor and good facilities. It is good value for money. I met the owner at check out, she was very welcoming and I had a nice chat with her.
Stayed in June 2022
-
Reviewed: 23 June 2022
G
United Kingdom12 reviews8.0“Very satisfactory within this particular price range.”- • Leisure trip
- • Couple
- • Exclusive Double Room with Terrace - heated swimming pool - free parking
- • Stayed 5 nights
The room was rather small for 2 persons, and the terrace was too enclosed with plants allowing privacy but little outlook.
The hotel offered more than what one would normally expect in a French 3 star hotel, which we used as a base for exploring the local area. It had a well-maintained and spacious pool area for relaxation at the end of the day. Cleanliness, in and out, was to the highest standard and the staff was very friendly and helpful. Breakfast, in the normal French way, was straightforward with no frills. Our room was provided with welcome air-con.
Stayed in June 2022
-
Reviewed: 20 June 2022
Eva
Canada98 reviews7 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Double Room - heated swimming pool - free parking
- • Stayed 2 nights
Nothing.
The hotel staff are amazing- mind-readers and so helpful especially Christine who constantly checked that everyone was happy and welcomed. Wonderful facilities also and may possibly be top contender to book longer next time.
Stayed in June 2022
-
Reviewed: 30 May 2022
Gudlaug
Iceland22 reviews5 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Double Room with Terrace - heated swimming pool - free parking
- • Stayed 7 nights
- • Submitted via mobile
Exceptional service rendered by owners and staff alike. Cleanliness beyond all standards. Would definately stay there again.
Stayed in May 2022
-
Reviewed: 18 April 2022
Bernard
France15 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Double Room - heated swimming pool - free parking
- • Stayed 2 nights
piscine tres agreable
Stayed in April 2022
-
Reviewed: 14 September 2021
Katya
Netherlands7 reviews1 helpful vote8.0“Nice stay for 1-2 nights.”- • Leisure trip
- • Family with young children
- • Family Room (2 Adults + 2 Children) - heated swimming pool - free parking
- • Stayed 2 nights
The room for kids was a real shoebox, a staircase for the upper bunk bed was poorly fixed. The most annoying was the impossibility to dry the swimsuits after the sea and pool - there was a french door with a railing but then the water from our suits was dripping on the table of downstairs' neighbours(((. The hotel is at some distance to the sea.
Nice grounds around with picnic tables, quiet neighborhood. Easy parking.
Stayed in August 2021
-
Reviewed: 30 August 2021
Martin
Estonia22 reviews2 helpful votes9.0“A nice small and simple place to stay that exceeded my every expectation.”- • Leisure trip
- • Couple
- • Double Room with Terrace - heated swimming pool - free parking
- • Stayed 2 nights
I didn't feel that I disliked anything.
Communication with staff was very nice, they were welcoming and hospitable. I really enjoyed first of all the terrace my room had, plus the hotel had a very lovely small garden and pool area. Also, they were kind enough to contact me after check out that I had forgotten something personal there, and they were kindly willing to ship my belongings back to me.
Stayed in July 2021
-
Reviewed: 6 August 2021
Ophélie
Switzerland14 reviews9.0“Great place, nice and clean. Good location.”- • Leisure trip
- • Family with young children
- • Family Room (2 Adults + 2 Children) with Terrace - heated swimming pool - free parking
- • Stayed 2 nights
- • Submitted via mobile
The breakfast could have more choices and fresh products.
Good location, close to center. nice room, clean. Private parking. Nice staff. Would definitely stay there again.
Stayed in July 2021
Showing 1 – 25
Guests also reviewed these properties:
-
The Black Bull innWooler, UK
-
Il Nocchiero City HotelSoverato Marina, Italy
-
Select Inn TsurugaTsuruga, Japan
-
Apartmány ComfortStřílky, Czech Republic
-
Danube apartmentBudapest, Hungary
-
Le chalet de CavaillaMarmont-Pachas, France
-
Ca'n FosquetLlucmajor, Spain
-
Hotel IdaniaBardolino, Italy
