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Reviews of Holiday Inn Express - Marseille Airport, an IHG Hotel 3 stars

8 Impasse Pythagore, 13127 Vitrolles, France

#23 of 23 hotels in Vitrolles

Guests' Choice

Review score

Based on 410 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 26 May 2024

    8.0
    Good location, nice staff and good shuttle service from airport.
    • Leisure trip
    • Family with young children
    • 2 Adjacent Roms
    • Stayed 1 night

    The breakfast is adequate, get up early if you want fresh breakfast, otherwise all good , cereal, coffee toast , a selection of meat and cheese.

    The hotel was very convenient to the airport as we had a one night stay and moved on by train to Marseille. The shuttle was very good and arrived ten minutes after we called for it. The train station is a short walk from the hotel five minutes . the hotel is quiet and the rooms are well laid out.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Perfect for a short stay and convenient for the airport
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Clean, near to airport, friendly staff

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Perfect location Near Airport for Late Night Arrival
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    It was good for an overnight stay with breakfast included.

    Location was good for an overnight stay because it was close to the airport where we would pick up our rental car the following day. The free shuttle from airport to hotel was perfect.

    Stayed in April 2024

  • Reviewed: 23 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of communication between staff

    A lot if confusion. We're to supply breakfast to go as we had an early flight. Before checking out we had to find our own food as nothing was prepared

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    1 night stay before flight home
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Close to airport

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Good enough for a short stay.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Ambiance for dinner in the sister hotel across the road was not very good: there was quite a noisy crowd in the reception/bar area to navigate to reach the dining area. Tables in the dining area were very close together and the evening menu choice was quite limited. Dining area rather basic in style, but clean enough. Self service breakfast was acceptable with reasonable choice.

    Found hotel (and its sister hotel across the road) no problem and parking was no problem. Waiter was friendly and helpful.

    Stayed in April 2024

  • Reviewed: 15 May 2024

    8.0
    Comfortable and great breakfast!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Clean and friendly staffs

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Great evening to end the holiday.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Shuttle bus only operates after 5, which means you have to pay around 25 euros for a taxi. They could also do with more milk sachets in the room. There was only enough to make one drink, even though there were two of us.

    Staff helpful. Sent a shuttle bus to collect us, after we alerted them by phone of our arrival. They ordered a morning taxi for us, as our flight was before the commencement of the shuttle service. €25 , which was expensive for the 5 min ride. Had a great breakfast prepared to take away with us as our flight was very early. Rooms are clean and comfortable. You can't hear planes from the room, even with window open. The reception desk man who was on the morning shift was more pleasant than the guy on the night shift. The sister hotel over the road does a delicious evening meal. Pleasant staff too. There is a shop and restaurant about 150 metre walk from the hotel which is handy. I would stay here again.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was very enjoyable. The free shuttle to the airport made things very easy.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    A little expensive for drinking! H

    Nice location very close to the airport!

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    Good option for hotel Marseilles Airport
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    We had twin beds. One of the beds was missing a nightstand. The reading lamp was also missing from the wall and needs to be re installed.

    It was very convenient from Marseilles airport. We arrived late and navigated to it easily in our car. The night clerk was waiting. There are two Holiday Inn's across the street from one another. The Express is on your LEFT. The breakfast was good, a little bit of everything.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    When you have only a next day flight from Marseilles it is a perfect 3 star choice.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Personally, we prefer separate duvet in the bed. French hotels do not. Only French speaking channels available on TV. I know, the French are a proud people.

    Airport shuttle is excellent, available almost around the clock. Only 5 minutes, door-to-door. Breakfast included and selection is quite rich. Already from 6 AM, so you could also catch your early flight.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Overnight to get to airport eatly
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    NA

    Clean, Helpful staff

    Stayed in April 2024

  • Reviewed: 23 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Tried to contact from courtesy bus point at Marseille Airport three or four times - message cut off, or no reply, Succeeded on last attempt, but unfinished conversation. Totally uncertain if they'd turn up. Also - very thirsty on arrival: 33 cl ordinary water in a can from vending machine - 3.5 euros. Also not exactly their fault, but exceedingly windy on night I stayed: top floor corner room was so noisy with gusty wind and also cold draughts, I couldn't sleep for 4 hours.

    Relatively inexpensive; clean, simple, comfortable accommodation. Staff generally are very friendly.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Close to the airport, airport shuttle included. Nice comfortable room and shower.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Had to use Holiday Inn Hotel across the road for dinner which only had pizza on a Sunday night. Expensive drinks. Limited choice at breakfast; no eggs.

    Free shittle bus to restaurant. Very friendly waiter in Holiday Inn Hotel restaurant across the road.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Easy, friendly, clean with helpful staff and great express breakfast
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, new and nice

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • 2 Adjacent Roms
    • Stayed 1 night
    • Submitted via mobile

    the toilet is not very clean

    location. price is reasonable. shattel to the aéroport. the reception 😍

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Good location, good value
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Had to go over the road for a meal. The meal was good but expensive.

    Location for airport. Clean and comfortable. Just 2 towels in room but reception happy to provide more towels. Staff pleasant and helpful

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Convenient to airport. Timely shuttle
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    Breakfast was good. Airport shuttle was right on time

    Stayed in March 2024

  • Reviewed: 13 April 2024

    8.0
    Quiet and nice.
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Location is good as is close to airport. We tool a hike from airport to the hotel as we didn’t had many suitcases but the road is quite difficult so better use shuttle bus. Good breakfast and stuff friendly.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Great value for a brief stay
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Pretty isolated from any actual town.

    Close to airport and train for our next day trip. Restaurant across the street

    Stayed in April 2024

  • Reviewed: 30 March 2024

    8.0
    Great value for an overnight stay - very clean & modern hotel.
    • Leisure trip
    • Couple
    • King Room - Accessible
    • Stayed 1 night

    Minibus service to/from hotel/ airport worked perfectly. Modern high quality hotel.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The express of going in & out. The size of the room. The cleaning

    Stayed in March 2024

Showing 1 – 25

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