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Reviews of Holiday Inn Clermont Ferrand Centre, an IHG Hotel 4 stars

59 Bd François Mitterrand, 63000 Clermont-Ferrand, France

#26 of 39 hotels in Clermont-Ferrand

Guests' Choice

Review score

Based on 87 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.3

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 29 February 2024

    8.0
    Very good
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant has a very good menu

    Stayed in February 2024

  • Reviewed: 18 September 2023

    9.0
    A pleasant stay on the way to our holiday
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing all good

    It was clean and comfortable with pleasant and helpful staff and a good breakfast

    Stayed in September 2023

  • Reviewed: 2 September 2023

    8.0
    Would return.
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Did find tissue left in the room on the floor between the head board and the bed. Housekeeping should just go back look at the room before checkin. Pictures of the room was accurate, for me I miss judge the size of the room. (It is Europe a bit smaller.) Did not have complete american breakfast? Was looking for pancakes and waffles not only crepe. Would have been great to have a menu in the room of what the buffet consisted of daily. Plates at buffet was small. At the ending of our stay during breakfast a company was busy removing the floors of a section of the restaurant. Assuming for renovating that section for the new season. This could have started late afternoon or evening not during breakfast time. While myself and other persons was eating. I was upset, choose not to complain. Did not like the idea of payment increasing or decreasing daily depending on occupancy during my stay. After checking my bill before payment.

    The staff was always great, always willing to answer questions or help. Checkin and checkout was fast. Public areas was clean. Love the idea of the refreshing drink at the lobby. Breakfast was ok. Few things to choose from. Time set for it was ok. The location of the hotel is great. Walking distance from different restaurants, mall and attractions in the center of the city.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    8.0
    Perfect stay in quality hotel :)
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bedrooms were small but totally net. Perfect maintenance paint, ceramic etc good job!

    Stayed in August 2023

  • Reviewed: 3 August 2023

    8.0
    It was a great overnight stop on our journey through France and would be happy to recommend.
    • Leisure trip
    • Family with young children
    • Executive Twin Room
    • Stayed 1 night

    The only drawback was that the hotel car park was closed so we had to park on the street outside. We were lucky that there was a space close by on the day but if there hadn't been, finding somewhere to park locally would have been a problem.

    The room was a good size, clean and well equipped - water, juice and snacks were included in the mini-bar free of charge. The bed was very comfortable and the room was quiet. We had inter-connecting rooms as we were staying with two of our teenage children, which worked really well. The breakfast was included in the price when we booked and was an excellent selection of both continental and cooked, with plenty of options to suit everyone.

    Stayed in July 2023

  • Reviewed: 19 May 2023

    7.0
    On the whole room ok but breakfast too expensive
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room quite small. Breakfast was average usually only pay €10.00 but was charged €15.00 then tax on top of that which ended being €19.00 extortionate.

    Breakfast was good but have had better and the hotel was very clean

    Stayed in May 2023

  • Reviewed: 9 May 2023

    8.0
    Nicely decorated, clean room.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The AC did not work as it should. It just blew warm air. NO parking available nearby and difficult loading and unloading baggage in front of hotel.

    The staff was very professional and courteous. The room had been recently remodeled.

    Stayed in May 2023

  • Reviewed: 7 March 2023

    8.0
    Great place for overnight stop through France.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    I would normally give a top rating for comfort here but this time we had a corner room (no 219) which was a bit shabby and small,for example the headboard was ripped in several places.

    We had an early start- before 6.00am but they were happy for us to have breakfast even though the breakfast room was not officially open. The staff are always great. They have changed their parking system and you can now reserve a space ahead of your arrival and this is a great improvement for us.

    Stayed in March 2023

  • Reviewed: 26 February 2023

    8.0
    Great stay
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleaning lady forgot to come back.

    Nice hotel

    Stayed in February 2023

  • Reviewed: 12 February 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Executive Double Room
    • Stayed 4 nights

    There was no bar staff in the evening at the weekend which was disappointing after a long day out.

    Room was good clean and comfortable. Breakfast was good and made a good start to the day.

    Stayed in January 2023

  • Reviewed: 17 November 2022

    8.0
    please stay, however “free mini bar” was just two bottles of water in the room fridge and unfortunately I absolutely hat
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    clean and tidy

    Stayed in November 2022

  • Reviewed: 22 June 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit noisy

    The bed

    Stayed in June 2022

  • Reviewed: 16 June 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast finished quite early; 9.30am.

    We were welcomed by very pleasant reception staff. The room was clean, good shower and air conditioning. Breakfast was good. Hotel was close to everything in town and the university.

    Stayed in June 2022

  • Reviewed: 20 November 2021

    7.0
    oldies… but not goldies in Clermont Ferrand
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The price too high for the offer, rooms need refurbishing, some receptionists speaking just french, so impossible to obtain any information, low wifi speed, noise in the morning because of the renovation site of the ground floor, no Conference center or a computer room. After renovation I am sure would be better, but, in this situation, the price could not be justified…

    Close enough to City Center, clean rooms, good breakfast, unlimited coffee, free water, tea and coffee inside your room

    Stayed in November 2021

  • Reviewed: 11 October 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    It was Saturday night and the restaurant/bar was closed in the evening, although there are other restaurants nearby.

    Stayed in October 2021

  • Reviewed: 23 August 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room / Low Floor
    • Stayed 1 night
    • Submitted via mobile

    The breakfast buffet is trying too hard to offer too much, but failing in quality. The carpark is difficult to access.

    Comfortable bed. Nice bathroom with large shower. Good location.

    Stayed in August 2021

  • Reviewed: 15 August 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room / Low Floor
    • Stayed 1 night

    too soft beds scary parking:)

    nice rooms,

    Stayed in August 2021

  • Reviewed: 30 July 2021

    7.0
    Very convenient for a short stay of 1/2 nights.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Parking lot is small and inconvenient for large vehicles. Hotel is difficult to find since ads are not visible from both sides of the street.

    Staff were quite friendly and helpfull, rooms are convenient, restaurant is good and breakfast very good.

    Stayed in July 2021

  • Reviewed: 21 June 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The air condition didn’t work but other wise excellent

    Stayed in June 2021

  • Reviewed: 29 April 2024

    3.0
    Except for the friendliness of the staff we wouldn’t recommend this hotel.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness and general lack of repair in the rooms. Stained carpet,torned curtains. We had to change room twice until we got a room that was adequately cleaned and prepared for use. First room : toilet was disgusting abd second room : hadn’t been cleaned at all, dirty bath towels on the floor and unmade bed from the previous occupants.

    Location and staff (reception and breakfast staff)

    Stayed in April 2024

  • Reviewed: 9 September 2023

    6.0
    Good location but spoilt by no secure on site parking. Receptionist on arrival was very helpful regarding no parking on
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No parking. Poor air conditioning in room - noisy and ineffective. Bed was very uncomfortable. Breakfast staff started clearing our table before we had finished.

    Good location.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Bad rooms Bad service Charged the room twice

    Nothing

    Stayed in August 2023

  • Reviewed: 19 August 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were lovely and very helpful, but the air conditioning wasn’t good, the bed was small and we booked it because the weather was hot and it had aircon. The breakfast was ok because we didn’t pay for it due to my booking .com genius level, overall, it was ok for 1 night, but we wouldn’t return.

    Stayed in August 2023

  • Reviewed: 16 August 2023

    1.0
    Poor value considering the price.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    Reception wanted to charge for breakfast which was included. I had to show my reservation. The air-conditioning did not work on a hot day and night. I had a poor nights sleep.

    the lift worked

    Stayed in August 2023

Showing 1 – 25

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