It was warm in Reims and the air conditioning had not been turned on in the hotel. We selected the property because it did have air conditioning. The staff did supply us with a fan. There was one window in the room and it was above a “club” where people partied loudly until 3:30 in the morning. I’m sure it wouldn’t have been a problem if the window was closed, but given a choice of noise or melting in the heat, we went with noise.

Great location and parking (additional charge) at the hotel. The staff was very nice.

Stayed in May 2024

the parking is very small, no enough lots , and the parking lots are very tight

Location in the city center , staff very friendly and professional, restaurant was great, and the room was very clean

Stayed in April 2024

No air conditioning

Location

Stayed in May 2024

Convenient parking and pretty central location. Nice roof top bar. Friendly staff.

Stayed in April 2024

the first room we were given was awful, the only window was complete obscured by a tick wall

the location was excellent

Stayed in May 2024

The toilet and main bathroom were two rooms.

The staff were exceptional! From the minute we checked in the reception staff were outstanding, the restaurant staff at breakfast were so obliging, and the wonderful housekeeping staff who were always so friendly. ⭐️⭐️⭐️⭐️⭐️

Stayed in May 2024

Perfect position, 10 minutes walking from the train station and from the Cathedral. Very good and variegate breakfast. Clean room, cozy and quiet.

Stayed in May 2024

Parking voiture très restreint ,difficile de circuler

Emplacement excellent ,restaurant panoramique TOP ,personnel super sympa .

Stayed in April 2024

The slight disappointment is that there is not really any view from the windows when you have a street side room as the hotel has a sleek glass front facade that is like a second skin covering the original facade. A bit difficult to explain but the result is you can't really see anything through the windows.

The room is perfectly adequate for a short stay, the beds are comfortable, the location is very central, the breakfast was good and the personnel was absolutely lovely !

Stayed in April 2024

The room was comfortable and had good facilities. Breakfast was enjoyable; the food was good and the view excellent. The hotel was quiet and the staff very friendly and helpful.

Stayed in April 2024

Shower could have been better protected- water flooded out into the living area.

Breakfast was quite good, beds were extremely comfortable

Stayed in April 2024

We couldn't park at the hotel because it was full.

Room was nice and modern, location was good. Everything was within 5-10 min walk.

Stayed in April 2024

Very central, great staff and service

Stayed in March 2024

Everything was good.

Very helpful and friendly staff. Fantastic location; easy to drive to and right in the centre so perfect for walking around. Had their own secure car park. Nice room with lovely views. Great breakfast on the top floor with even better views.

Stayed in March 2024

The fact that the service elevator was not working, so we needed to wait too long to get the elevator. And the worse thing was that the guests didn’t had priority, for example, we waited for more than 15 minutes because the elevator was busy with staff carrying towels and other stuffs. The elevator was the main problem because all other things was very fine.

Stayed in February 2024

Nothing

Excellent location, very friendly staff, very clean and big rooms.

Stayed in February 2024

This time our rooms were on the 6th floor and above on the 7th was the restaurant and a lot of noise could be heard at clearing up time which was just as I was trying to go to sleep. Also room very hot.

Cleanliness, friendly staff, large rooms.

Stayed in February 2024

I have reviewed this hotel before. I'd like to add that I left my tablet computer behind on this occasion and the staff have been extremely helpful in arranging to return it

Stayed in February 2024

extremely friendly staff and very good breakfast. We have stayed here frequently and it never disappoints. The central position is very convenient and the secure parking a bonus

Stayed in February 2024

Room are quite comfortable and clean.

Stayed in February 2024

Holiday Inn Reims Centre is about a 10 min walk from Gare de Reims and close to the shops as well as restaurants. It's within walking distance (about 10-12mins) to the Cathédrale Notre-Dame de Reims and about 30mins as per google to the Basilique Saint-Remi. It took us 20 mins by foot. There's also a Monoprix within a stone's throw from the hotel. Basically, it's in a quiet corner of the city but close enough to get to the touristy sites, the champagne houses and other noteworthy locales as well as eating spots if you came by public transportation.

Stayed in December 2023

A Nespresso machine would have made it perfect but there are many cafes outside so not really an issue.

The hotel is located in the quiet part of town and its very near shops, sights and restaurants. The rooms were well kept and always clean. The toilet and shower was really nice and big. What really stands out here is the service level of the staff. Always friendly and willing to lend a hand. French hospitality at its finest.

Stayed in January 2024

Rooms on the small size.

Location and attached parking

Stayed in December 2023

Tea

Location

Stayed in November 2023