You can't drive up to the front of the hotel, so it is a bit of a challenge taking cases across the traffic to get there. The door key was finicky and I needed to try it several times for it to work. I paid a little extra for the view which was okay but in order to see the water, I really needed to go out on the little balcony and look to the right.

The hotel was very central and in an old building that was very well renovated. The room itself was simple and clean with a good comfortable bed. The staff were very friendly and accommodating.

Stayed in August 2021

Corridors and stairway, and entrance a bit tired and worn.

Twin room was spacious, nicely decorated, and nice side view over the harbour. Location was fantastic, right at the harbour. We did not have breakfast, but great coffee and pastries frombakery visible from the room.

Stayed in August 2021

No electricity outlets next to the bed.

The location is as good as it gets in the centre of town down at the old harbour. The buffet breakfast is surprisingly good for being in France. The staff was nice and accommodating.

Stayed in September 2021

Fabulous location

Stayed in July 2021

The location means it is a bit noisy, staff could be nicer.

Great location in the heart of "le vieux port"

Stayed in August 2021

The hotel is maybe a bit pricey, and the breakfast could be a little bit more elaborate (although, breakfast is not expensive, so nothing to complain about either). We had a great stay and would definitely recommend everyone to stay here when in Marseille.

Very nice room with very comfortable beds. The room was sparkling clean and was cleaned every day. Towels were replaced by simply putting them in the bathtub. The bathroom is amazing with a large mirror and Rituals soaps. We had a room with a balcony and sight on the main street which I found to be an advantage, as there are a lot of people on the street in the evening which adds to the holiday feeling. Breakfast was good, but not exceptional. Check in-out procedure was very convenient, nice staff too.

Stayed in August 2021

Unfortunately, the internet didnt work and the elevator was broken down - which was really disappointing bearing in mind our heavy luggages.

Stayed in July 2021

Love the location ... close to good restaurants/ fast food / metro / buses / 2mins walk to the old port . .. u will never get lost .

Stayed in August 2021

The rooms are very big and the location is perfect. The views to the port are very good.

Stayed in July 2021

no wi-fi

Stayed in August 2021

Room wasn’t ready upon arrival (15:30). Took one hour, but we were kindly offered free breakfast for both days as compensation. Good service.

Rooms are amazing, with a balcony with a sideview on the vieux port. Location is awesome. For this pricerange, there is no better location and quality

Stayed in August 2021

No mini Bar. Very small pillows.

Perfect location

Stayed in August 2021

Elevator needs overhaul

very calm thanks to well isolated windows, luminous thanks to balconies, nice bathroom

Stayed in July 2021

The balcony could be a bit bigger though.

Great location right on the harbor. Beautiful view from the balcony and very friendly staff.

Stayed in July 2021

WiFi was not working. And they told us it was since 2 weeks! Unacceptable.

Great location, right at the Old Port and yet once you close the windows it's not noisy anymore. Clean. Lady at the breakfast room was super kind and helpful. Breakfast is OK but as always in hotel chains it's repetitive.

Stayed in July 2021

No parking spot, peatonal área, means, you have to walk from the different public parkings available around, with a huge price’s difference, check before with the hotel

Very nice location, space bedroom. Clean. Just walk in the amazing port area.

Stayed in July 2021

On-line the pictures gave the impression that this is a large grand hotel with a reception and restaurant etc. On arrival, it was apparent that it was only a part of a once grand building. The entrance to the hotel felt like a back-door for delivering goods. The reception area felt like a small concierge for a low-quality block of flats, not a hotel. The interior walls of the hotel (including the rooms) feel industrial / commercial (pebble-dash). Everything is beige and ugly - almost like a military building or a police station. The breakfast room / restaurant was basic and looked temporary (we were not attracted to eating there). Generally we felt that on the website, it looked like a quality hotel, but in reality it was well located but very basic. I would have expected to pay only around half the price we paid, for a hotel of this standard.

The staff on the front desk were generally helpful and polite. The location of the hotel was lovely - right by the Vieux Port.

Stayed in April 2024

Two weeks after my stay, and having payed the bill in full on departure, the hotel still has over €350 blocked on my credit card. Despite numerous attempts to contact them they have taken no action to resolve the issue.

Stayed in February 2024

Small reception noise from street from 3 floor

Stayed in February 2024

Nothing. Just the elevator is really small. Two small people and two luggage is nearly full

The hotel is near the port. Has metro and bus next to it. Easy to go anywhere. Nice for travel people. The stuff are friendly

Stayed in December 2023

Tiny gripe, barely worth mentioning, but no fridge in the room. Everything else was above expectations.

I can honestly say I loved this hotel. Location, facilities, ease of access to local transport and tours, as well as being in the heart of the action at Vieux Port, were all great. Room was spacious and comfortable, view was amazing and staff were friendly and helpful.

Stayed in November 2023

There were more disadvantages: lack of a refrigerator in the room, a non-working hairdryer, toiletries for only one person when we moved in together, there were also not enough towels, the mattress on the bed was good, but the pillows were simply terrible, it’s good that the bed was clean. There was nothing at breakfast except bread and croissants, since the kitchen was closed on our first morning, and I need gluten-free food, so I had to bring my own food, but we were not offered a refund for not having a full breakfast. The staff at check-in was very friendly, but at check-out they were completely indifferent. Taking into account these facts, the price for two nights is very high, and we need to work on the level of service. Thanks for understanding.

Unfortunately, our expectations about the accommodation were not met, except for the view from the window and the clean floor. The staff at check-in was very friendly.

Stayed in September 2023

Good location but noisy crowded area

Stayed in October 2023

Check-in was terrible. We arrived at 3pm only to be told that our room was not ready. Check-in was supposed to be available from 3pm, but they made us wait for 50 minutes - very poor arrangement. We just spent over 5 hours on the train and wanted to have our room to recover. We asked the reception what compensation they would provide due to our inconvenience and their response was appalling - “We don’t guarantee check-in from 3pm, but check-in begins at 3pm.” We were appalled but there was little we could do.

Location, comfortable room, close to Metro, quiet and helpful staff.

Stayed in September 2023

A lot of things where not to the 3 star level. They give u no pillows , the bed is not very comfortable, breakfast is poor

It s right next to the port

Stayed in September 2023