13 rue Peyroloubilh, 64200 Biarritz, France
#12 of 55 hotels in Biarritz
Guests' ChoiceBased on 10 hotel reviews
9.3Cleanliness
9.7
Comfort
9.7
Location
9.9
Facilities
9.7
Staff
9.8
Value for money
9.5
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 10
Reviewed: 29 April 2024
Stephanie
United KingdomNice size room, XL bed and really stylish decor. Great location.
Stayed in April 2024
Reviewed: 22 April 2024
Ursula
IrelandOnly slight issue with check-in times, as our flight arrived mid-day & we had to wait around with suitcases to check-in.
Beautiful hotel throughout, staff were excellent, very friendly & very helpful with advice on trips, buses, trains, etc. Location was super, close to all amenities
Stayed in April 2024
Reviewed: 21 April 2024
Erland
SwedenBeware that there is no elevator, could be an issue if you have heavy luggage. But the receptionist was nice to help me to carry my suitcase when I arrived. The pillows in the bed didn't really match my preference - but they prove to be perfect for you.
No bathtub - that is great when all you want is to take a shower. Good location. Room was nice overall. The fact that room had a waterboiler for an evening cup of tea was very nice.
Stayed in April 2024
Reviewed: 20 April 2024
Karol
United KingdomActually very hard to find.....
Everything was clean and tidy 😃😺
Stayed in April 2024
Reviewed: 20 April 2024
Rebecca
United KingdomThe property is basically brand new. The woman at the reception desk was so friendly and extremely helpful. The room was lovely, had a mini fridge, coffee/tea facilities, in the bathroom there was noce soap/handwash and a good hairdryer, really everything you could need. It also is in a perfect location, quiet street 2 min walk to the market, shops and 5 mins to the coast and a really nice sunbathing/swimming beach.
Stayed in April 2024
Reviewed: 9 May 2024
Lucia
CanadaThere are no comments available for this review
Stayed in May 2024
Reviewed: 6 May 2024
Paul
United KingdomThere are no comments available for this review
Stayed in May 2024
Reviewed: 3 May 2024
H
IrelandThere are no comments available for this review
Stayed in May 2024
Reviewed: 2 May 2024
Eva
United KingdomThere are no comments available for this review
Stayed in May 2024
Showing 1 – 10
Las Vegas, USA
Castellammare del Golfo, Italy
Paris, France
Bonansa, Spain
Indianapolis, USA
Euroa, Australia
Mayrhofen, Austria
Rognac, Belgium
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content