The hotel is clean, the staff strives to keep it in perfect working order, but a general change should be made to the furniture, carpets, etc., to be worthy of a four-star hotel. In general, it was good.

Very good locationwhit access, to everywhere in the city. Close to cafes, restaurants, shops and the producers' market.. 

Stayed in May 2024

It was difficult to get food and drink as strange hours applied to various bars and lounges. We arrived just after 2pm on a Sunday as was unable to order any food … even room service. You have to love the French !

Standard room was a good size and had a partial sea view

Stayed in May 2024

The hotel is in need of a modernization particularly with respect to computer/cellphone usb/usbc connectivity. We were told that the Hotel is due for a complete overhaul in October- a worthwhile effort.

The hotel is located close to points of interest, most within walking distance. The staff very helpful and courteous. We especially would like to point out Alvaro at the Front Desk, who went out of his way to make our stay pleasurable. The breakfast buffet offered a wide variety of foods and it was always plentiful. The on site parking was a welcomed asset.

Stayed in May 2024

Breakfast waitress was great.

Stayed in April 2024

Looking a bit run down, especially bathroom, shower above bath

Good location, huge free car park opposite, great breakfast

Stayed in May 2024

Refurbishment very neccessary!

Stayed in May 2024

Beautiful rooftop; views plus the pool. Great location Friendly, useful staff

Stayed in May 2024

The location of hotel is very good. Breakfast was normal and the staff were friendly

Stayed in April 2024

Bathroom wasn’t very clean, bits of paint coming up off the bathtub and doors

Decent location, beautiful views from the rooftop bar

Stayed in April 2024

Location is nice.

Stayed in March 2024

Mostly liked everything

Mostly eve thing went well specially the hotel staff was great

Stayed in March 2024

Room was a bit smelly and there was a minor mold in the bathroom.

Spacious room, good location, friendly staff, great breakfast.

Stayed in March 2024

No sockets next to the beds. One reading light missing (just one in the middle). Only bathtub. No shower.

Very friendly staff. Spacious room. Close to the sea and restaurants.

Stayed in March 2024

the room was a little dated

position in relation to the town was perfect for walking and driving in/out

Stayed in February 2024

Didn’t like that you the sauna, steam etc were booked up. Just wanted a ten minute blast every day and not to book days in advance don’t see why this was necessary. Very disappointing as was the reason why we booked the hotel. Coffee was horrible in rooms and at breakfast, had to walk to Les Halles every time I wanted a cup.

Spacious rooms, comfy beds, bath in bathroom.

Stayed in February 2024

Every thing

Stayed in February 2024

The room can be cleaner for a Radisson Hotel. There were some sticky stains on the carpet, we informed the reception but they didn't clean it. Also Parking can be free for customers.

Great, big and luxury room for a family of four. Situated near the city center, restaurants and beaches. Very nice sea view.

Stayed in December 2023

Price for extra services.

The rooms are good, clean, and large.

Stayed in December 2023

Pool & rooftop cocktail bar were closed (but it was December, so not surprising) so can’t comment on those.

Good location near the town & the coast. Dog friendly

Stayed in December 2023

The room was very warm with sun shining on the windows. At night it was stuffy and the AC didn't seem to work. It just blew tepid air into the room. The single, heavy, wintertime blanket was way too hot. We had to ask for a sheet to go with it (no sheet provided...). You only needed a sheet at night. Parking was expensive at 20 euros per day, but given how bad parking in Biarritz can be on a nice weekend, we felt it was kind of worth it. Room service food was disappointing and expensive.

Large modern room. Ours was in back of the property and very quiet. The bathroom was large too with plenty of space to move around. The pool was heated and open late (!). Even on a chilly November night it was great to swim laps and get some exercise.

Stayed in November 2023

Pool and roof facilities closed during the winter months

Rooms where spacious and well maintained, staff very friendly and helpful

Stayed in November 2023

There were no umbrellas near the pool so nowhere to escape from the sun whilst using the pool.

The view from the rooftop pool was amazing. The beds were very comfortable and the hotel is centrally located with easy walking distance to everything you need. They even let us use the pool after we had checked out and provided us with pool towels.

Stayed in October 2023

Nothing

Great location close to everything but not to close to the bars.The pool was a big selling point

Stayed in October 2023

We used the onsite car parking and we found that to get to the scanner which was at a very awkward angle because of the curvature of the down ramp, in our case, it needed the passenger get out of the car to scan the ticket. Not convenient when raining.

The location was ideal, some excellent restaurants were a very short walk away and some very nice sea front walks were also very close. A short drive would take you to a great beach where again, the walks were very well planned out. If you wanted you could just sit and watch the sea, although I should point out this was the end of October so it was very easy to park. Overall, the experience was great for a short break. Oh, and storm Ciaran arrived the day after we arrived, lots of crashing waves and 90kmh winds.

Stayed in November 2023