38, Avenue du Gendarme Castermant, 77500 Chelles, France
#16 of 24 hotels in Chelles
Guests' ChoiceBased on 60 hotel reviews
6.8Cleanliness
7.5
Comfort
7.3
Location
7.3
Facilities
6.9
Staff
8.0
Value for money
7.0
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 11 October 2023
Al
GermanyKids room was in another Seid from hotel
Very good
Stayed in October 2023
Reviewed: 14 August 2023
Els
BelgiumThe breakfast was really good, a good choice!
Stayed in August 2023
Reviewed: 16 July 2023
Eric
NetherlandsTV offerings below for room price charged. Is all in French and interesting channels blocked. Really not even worth to switch on the TV which is lame.
Good location, easy check-in, friendly staff, room had all one could need for a couple of nights and was clean. Had a (small) bath which is always nice.
Stayed in July 2023
Reviewed: 11 July 2023
Natalie
United KingdomReception staff, restaurant & bar. We ate there the 1st night & mine was still frozen in thd middle. They never gave us the out of hours code for the gate, resulting in us being locked out. Had to leave the room key with a note wen we left at 6am as not staff would come.
Clean & comfortable. Good value. Housekeeping staff great. Location.
Stayed in July 2023
Reviewed: 24 April 2023
Ling
GermanyStaff can't speak English, so making an order by calling is almost impossible.
Good bed, and a nice environment.
Stayed in March 2023
Reviewed: 10 April 2023
Becka
United KingdomEasy to access from airport and onto Disney.
Stayed in April 2023
Reviewed: 25 March 2023
William
United StatesBroken window shade and toilet seat.
Smooth check-in
Stayed in March 2023
Reviewed: 21 February 2023
Marieladb
GermanyI asked for a crib, and they brought it disassembled, and we have to assemble it. Also, they didn't bring any sheets we had to call to get ones.
Bed and cleannes.
Stayed in January 2023
Reviewed: 26 December 2022
Mike
NetherlandsThe bed!
Nice location, clean room and very friendly.
Stayed in December 2022
Reviewed: 12 November 2022
Christian
South AfricaThe bed was just a little bit uncomfortable.
The hotel is well located and the rooms are really great for one person or a couple.
Stayed in November 2022
Reviewed: 7 August 2022
Alexandru
Romania- No AC just a ventilator (we had luck that rained in the night and we could sleep, until then the room is exactly like in sauna, imposible for kids) - No Fridge - Parking inside is not free, is 5€/night but we parked for free in front of the hotel
- Goid Location (near the mall etc) - The breakfast very good
Stayed in August 2022
Reviewed: 1 April 2022
Ling
GermanyBreakfast is not good enough, too few options. (especially when many people enjoy breakfast at the same time)
The room is good, let me feel comfortable and safe. The staff is nice and kind.
Stayed in March 2022
Reviewed: 31 March 2022
William
United StatesBreakfast food ran out on first day.
Room better than expected.
Stayed in March 2022
Reviewed: 25 April 2024
Barbier
Philippinesclean
Stayed in March 2024
Reviewed: 6 April 2024
Nuimul
United KingdomWe paid for 1 room with two beds 1 double bed and 1 single bed, we did not receive the single bed we paid for. This led to my son having to sleep on the cold floor for two nights with no replacement room from the hotel. Also when we tried to complain to the staff they could not speak any English and did not give any refund or replacement room for us. Also the room was unclean and dirty, there was lots of dust on the floor which made my asthma and allergies worse for me and my son. Also the shower was not working properly, it was cold and there was little water coming out of it to have a shower. STILL WAITING FOR A REFUND!
Stayed in March 2024
Reviewed: 6 April 2024
Ling
GermanyThis is the third time I have stayed at this hotel. I was under the impression that it was good, but this time, the experience was terrible. I booked the room with 2 single beds and completed the payment. However, when I checked in, I was told there was no such room, and all the rooms had one large bed. I can't understand. If you really didn't have any or all rooms are full, you should let me know in advance because I HAVE PAID ALREADLY. After arguing my case, I was given a special bed consisting of two beds. I was told that I could separate the beds and that I would be sent extra sheets and a comforter shortly. But the staff lied to me! The bed cannot be separated (the mattresses can't be separated). I stayed for three nights and was not given extra sheets and comforters from start to finish. I am angry about this. By the way, my towels were not changed from start to finish. Due to the fault of the hotel I lost the room with 2 beds that I had paid for and I had to use the same comforter as someone else. You have to know, it's not always couples or lovers who book a room, I have not received any compensation or apology for this.
Nice location. Good price.
Stayed in April 2024
Reviewed: 6 September 2023
Diana
NetherlandsThe carpet didn't look so clean.. I couldn't let my baby sit down even for a second. Varie was so helpfull...super nice even with my language barrier she managed to understand me by using Google translator... 😀 nice lady keep it up. Not so good for children...am sorry but yeah
The bed was comfortable but the rooms are too small...
Stayed in August 2023
Reviewed: 21 August 2023
Oliver
Czech RepublicCar charging
Stayed in August 2023
Reviewed: 8 August 2023
Ahmed
Swedenit was distant from the grocery stores
nothing
Stayed in August 2023
Reviewed: 1 August 2023
Benita
United KingdomShowers were nice and warm and fittings new. Breakfast was ok.
The room was not as shown in the property pictures. Staff don't speak much English and one of them became very angry and was not very unhelpful. Room is basic, socket plugs were hanging loose from wall, beds were uncomfortable, not enough towels, no bath mat in bathroom.
Stayed in July 2023
Reviewed: 10 June 2023
Abdullah
Saudi ArabiaMy experience with this hotel is bad. The rooms are very dirty. The windows are broken and do not open. The receptionist at the hotel is very rude, asks many questions, , and does not respect the customer. I advise not to stay in this hotel. Very bad
Nothing
Stayed in June 2023
Reviewed: 19 April 2023
Victor
SwedenBreakfast - too little selection of food, very small room
Stayed in April 2023
Reviewed: 7 April 2023
Andreea
United Kingdomroom cleaning just once in 6 days
clean, good location, friendly staff
Stayed in April 2023
Reviewed: 27 November 2022
Christian
South AfricaThe hotel is really well located, the room was big and clean.
Stayed in November 2022
Showing 1 – 25
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