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  5. Reviews of Hotel Terminus Lyon

Reviews of Hotel Terminus Lyon 3 stars

19, Boulevard Diderot, 12th arr., 75012 Paris, France

#1112 of 1,619 hotels in Paris

Guests' Choice

Review score

Based on 699 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    9.3

  • Facilities

    7.8

  • Staff

    9.0

  • Value for money

    7.7

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 16 May 2024

    8.0
    A Great Place To Start Your Travels At the Terminus.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Always a bit cramped in these Paris hotels near railway stations, especially in the lift, but this is one of the better ones.

    The perfect location for an early morning train

    Stayed in April 2024

  • Reviewed: 13 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only problem was noisy man in next door room calling all his friends in Australia! Problem was you could hear everything he said but he was loud!

    Amazing location and great staff, really good value for proper hotel.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    It was a well situated property close to the various features that you need to see in Paris and also had a 24 hour brass
    • Leisure trip
    • Solo traveller
    • Club Double Room
    • Stayed 1 night
    • Submitted via mobile

    Booking.com failed to book me at €100 per night for my first attempt and when I got to the property the price had gone up to €120 so I was busy a bit disappointed in Booking.com and making the booking

    It was close to the Gare Lyon so an easy walk with luggage and no need for the Metro or a taxi

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Nothing

    Location very good for Gare de Lyon, quiet considering location and staff very friendly

    Stayed in April 2024

  • Reviewed: 10 May 2024

    8.0
    Friendly hotel in excellent location.
    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room not that comfortable - no chair, no view. Wouldn't choose it for a long visit but fine for overnight before travelling on.

    Very friendly hotel right opposite Gare de Lyon. Had good meal in the attached Italian restaurant.

    Stayed in May 2024

  • Reviewed: 27 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    -AC was not working. It was humid inside room. Requested staff 3 times at night to switch on AC. If you open balcony, the noise and bad smell from train station flows to room. My full day was spoiled and couldn't enjoy the places due to tiredness. When I complaint next day to Hotel Manager, then AC was switched on but then I had to leave next day early morning to Switzerland. Their excuse was till summer they don't switch on AC which I feel not logic. It was that humid.

    -The location -room was good -opposite train,metro and bus station

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Great location, tasty breakfast
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    The location was excellent, right across from the metro station. The room was a little tight for our family of four but we were happy they could accommodate us in one room. Breakfast was great with fresh coffee, eggs, pastries and other tasty treats. The room was clean and the staff was super friendly.

    Stayed in March 2024

  • Reviewed: 21 April 2024

    9.0
    Quiet and convenient
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very clean & comfortable, smart decor, efficient & friendly staff, brilliant breakfast and because we had a rear facing room (overlooking a somewhat nondescript courtyard) a quiet and peaceful sleep. Catching a train from Gare de Lyon is just an easy 2 min walk away.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Convenient for the station
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Miniscule lift. Expensive breakfast. Not the best value for money.

    Friendly staff and really convenient location for Gare du Lyon.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Perfect for overnight stay en route to Italy.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Proximity to Gare de Lyon

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Accros the street from Gare de Lyon
    • Leisure trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Furniture in the bedroom is a little old.

    Good location, nice staff, good breakfast, comfortable.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Great location from late arrival in the gare du Lyon. Close to metro, good welcome on arrival.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    It's good hotel in a very convenient location. Hotel staff are helpful and friendly.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 3 nights

    The service in the hotel restaurant can be improved. Not very welcoming, started argue with me when I asked whether It can be charged to my hotel room, kept saying 'you have to pay' 'you have to pay '.......as if I did not want to pay, embarrassing, with other customers looking at me.

    The room was small, but clean and quiet as I requested, I supposed it's a small single room. Overall it's OK. The hotel staffs were helpful and friendly. Location is very good with easy transportation.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Excellent location, good room, noisy environment outside the hotel.
    • Leisure trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 1 night

    The traffic! The traffic is constant, all day and all night, and everybody drives with one hand on the horn, so the noise is constant and very loud all night too.

    The hotel is very helpfully situated opposite the Gare de Lyon, as promised, and is easy to find. The room was big enough for one, and had a tiny balcony outside as well. The staff were helpful and knowledgeable, and very friendly. They spoke excellent English. It has a lift, which is great for getting heavy suitcases up to the fifth floor; the lift is tiny, just about room for 2 people with cases, possibly four without. There is also a spiral staircase for walking back down. There are cafes right outside the hotel entrance.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 1 night

    Perfect for voyagers, friendly staff, many restaurants around

    Stayed in March 2024

  • Reviewed: 1 April 2024

    9.0
    Perfect location
    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 2 nights

    The bed is not the comfiest but the worst either. The room was small but it was clear on the description.

    Perfect location near Gare de Lyon and the Line 1. Perfect to visit Paris and to explore some other cities in France in a day trip. Nice quiet area.

    Stayed in April 2024

  • Reviewed: 26 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Small family room size, very tight for 4. Bathroom water temperature kept fluctuating between hot and cold.

    Location is good, next to train, Metro and bus stops. Many food options nearby. Staff very responsive to our queries before arrival.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Generally very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Towel warming rails over-heated to point of being dangerous

    Generally very good

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Room was small

    Location

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Great place to stay
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy but that was because we were in Paris!

    Superb location and excellent staff

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Great for station and super staff
    • Leisure trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Room bit small

    Location

    Stayed in February 2024

  • Reviewed: 9 March 2024

    8.0
    Excellent location to Gard de Lyon.
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Jaded decor. Room very hot Aircon did not go on till April.

    Location. Friendly reception staff Breakfast Comfortable bed.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    7.0
    Great location and staff, shabby furnishings
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel badly needs a renovation

    Very helpful and friendly staff

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    I am furious my deposit of €220 was not credited back to ny card immediately. We checked out early on 1st March. It is now late on 4th March & I have not received the refund. I am desperate for this money & would ask you to credit my card NOW. Please do not tell me it is the banks fault as modern banking allows faster payments to be made. The hotel literature implies the refund is made on check out. Why has that not happened. Whilst we enjoyed our stay at Hotel Terminus this issue with non urgent refund of my deposit has caused me very much distress.

    Location near to Gare de Lyon for onward travel to Spain.

    Stayed in March 2024

Showing 1 – 25

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