Location to train station, front desk staff especially Samantha very helpful & accommodating, bathtub.

Stayed in June 2023

The only issue I had was my mobile wiped my key but the staff at reception were super helpful in fixing so it was a very mild irritant on an otherwise great stay

We put a silly special request of pictures in our room and bless them. The staff at the ibis went out their way to fulfil our special request.

Stayed in May 2023

Nothing. I liked everything.

Very close to the train station.

Stayed in May 2023

N/A

Breakfast was good with lots of choice, the beds comfortable and close to the public transport and entry to the city and its main street.

Stayed in April 2023

The staff. There was a train strike in France and the train was not running. There was no understanding that the cancellation could not be avoided. Avoid this hotel completely!

Nothing

Stayed in March 2023

The location overlooking the city walls & onto the Papal Palace, ideal for easy access to view the historic city.

Stayed in March 2023

Nothing Hotel perfect for the station

Good choice of bread and delicious coffee

Stayed in November 2022

Bar open, staff very helpful. Clean, comfortable. Vert central.

Stayed in October 2022

room is very very small for 2 pax + 1 big luggage

location is near to train & bus station, great if you are traveling in Provence

Stayed in September 2022

the staff were very helpful and friendly. I was very grateful that they saved my book in lost property and I collected it a few days later

Stayed in August 2022

room much too small for this price point. Elevator broken. Sheets had mould stains.

location was convenient

Stayed in September 2022

Elevator was broken. Hallways and rooms smell bad. Confusing to get to from the public parking (no signs). Bathroom smelled like mildew. Whole place just felt run down and awful.

Location is decent. Had a good kid's tea in the lobby. It's attached to a public parking garage for the train station. WiFi was fine.

Stayed in September 2022

Clean, nice bed, close to old city

Stayed in September 2022

The location was perfect for accessing the train station

Stayed in August 2022

a lot of building work associated with the railway station nothing to do with Ibis.

we arrived very late and the staff went out of their way to make us feel welcome and fed! their was a huge conscious effort to present a breakfast devoid of ANY packaging. congratulations

Stayed in August 2022

The smell of drains

We came by train so location next station was great but still only a short walk intontown

Stayed in August 2022

If you are by cat, access to the hotel is kind of tricky at night for people with reduced mobility, you need to navigate through mutiple lifts through the parking to arrive and leave at the hotel. The issue being the SNCF access lift shuts down at night.

Nice location with some of the attractions within walking distance. Hotel staff were great and the breakfast was really great. Room was clean and bed was comfortable

Stayed in August 2022

easy location very kind and attentive staff

Stayed in July 2022

Lift wasn’t working. Mild cigarette smell in some parts of the hallway.

Clean and comfortable. Nice lobby / bar area. Friendly staff.

Stayed in August 2022

friendly helpful Staff central location Basic but clean room

Stayed in July 2022

The side of the hotel we were on faced the railway tracks, but that was the side that offered the bed arrangements we asked for, so no complaints there. The soundproofing was excellent, we never heard a thing.

It was in spitting distance of the train station, but also really convenient to walk to the city and the attractions. the staff was very friendly, and they had an amazing breakfast buffet for about €12.50. We were able to drop our bags off in the morning and hop back on the train for a day trip to Arles.

Stayed in June 2022

Space

Way too small

Stayed in June 2022

When we arrived, the restaurant was closed contrarily to what was written in their email. Moreover, from the second morning, there was a smell of smoke and the cleaning team made the necessary to solve the issue. However, in the middle of the following night, some water started to drop from the air conditioning system and we had to put a bucket. During the whole morning, we wome up with a strong smell of smoke again. By talking with the reception, it seems that it is a regular problem. No gesture of goodwill has been done (discount or anything, they just said that we could’ve changed room (in the middle of the night).

The staff was friendly and the room pretty clean.

Stayed in June 2022

Indescribable smell in the bathroom.

Stayed in June 2022

Except for a great intern, an unresponsive staff. Leak from ceiling, loud intermittent noise throughout the first night, and a light switch that crackled and sparked. Staff didn’t respond to reports until 10 pm on 3rd and final night when they offered to switch rooms. We had been directed by other staff member to “just turn off the a/c and maybe that would help” so very warm in room for 2 of our 3 days.

Next to train station, a bar of sorts.

Stayed in June 2022