Avenue De La 1ère Division, 13200 Arles, France
#30 of 42 hotels in Arles
Guests' ChoiceBased on 233 hotel reviews
7.5Cleanliness
7.8
Comfort
7.7
Location
7.4
Facilities
7.4
Staff
8.4
Value for money
8.0
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 May 2024
Geoff
GermanyFirst shower I slipped and fell in. The decor seems a little dated 70s colour scheme?). The roof in the bike shed leaked so much, it was almost like leaving my bike outside. Location might not be convenient for many.
Comfortable, clean (like you would expect from IBS). Friendly, helpful staff. At least one English-language TV channel available.
Stayed in May 2024
Reviewed: 5 May 2024
Wojciech
PolandVery nice facility with secure parking locked at night. Positive surprise with breakfast.
Stayed in April 2024
Reviewed: 4 May 2024
Ondřej
Czech RepublicLocation is in not very safe zone.
Very good breakfest
Stayed in May 2024
Reviewed: 29 April 2024
Jasper
United KingdomCan see why it's so cheap in the room! Minimum of everything.
Very good prices and large room
Stayed in April 2024
Reviewed: 28 April 2024
Angela
AustraliaCorridor was smelly Lights wouldn’t turn off and couldn’t get a hair dryer but understand it’s not part of a budget room Breakfast was ok - liked the fresh orange juice machine and egg boiler
Stayed in April 2024
Reviewed: 25 April 2024
Tanja
SloveniaIt was very cold in the room and the heating did not function. The WiFi didn't function either.
Friendly staff.
Stayed in April 2024
Reviewed: 8 April 2024
Carolyn
AustraliaLocation was a bit undesirable but close access to town
Good value for money
Stayed in April 2024
Reviewed: 2 April 2024
Babak
IranElevators were terrible. One of them out of service and other one was very slow.
Stayed in April 2024
Reviewed: 17 March 2024
Hanna
United KingdomNice and clean hotel. It's a budget hotel and that's exactly what you get. Lovely, continental breakfast, nice choice and tasty. Good customer service.
Stayed in March 2024
Reviewed: 25 February 2024
Johannes
GermanyThe room had absolutely no atmosphere, and felt depressing.
The size of the room and the generous car parking
Stayed in February 2024
Reviewed: 23 February 2024
Mark
United KingdomScummy area close to hotel. Drugs dealing going on so wasn't too pleases to go by it after dark.
Nice hotel, good staff
Stayed in January 2024
Reviewed: 2 January 2024
Julia
Spain- The room was a bit off IBIS standard, darker and more gloomy, with missing ceiling panel in the corridor, so you could see the tubes and the cables - The wall colour (or lighting) hasn't been the best and gave quite a gloomy feeling - We could see the trash from the window with trash scattered around which didn't give a good impression - To walk to the down you'd need to walk 5 mins through an empty darker open space which might not give the safest feeling
- It's IBIS, so if you stayed in the chain before you know what to expect - Price/quality was fine - Free parking in front of the hotel - Walking distance to the downtown (15mins) - Breakfast was fine
Stayed in December 2023
Reviewed: 15 December 2023
Bârsan
RomaniaThe breakfast was tasty!
Stayed in December 2023
Reviewed: 11 December 2023
Andrea
SpainPerfect location if you need to stay close to the motorway/main road. The family room is nice and perfect for 2 adults and two children. Big parking is available.
Stayed in December 2023
Reviewed: 2 December 2023
Vikrant
SwitzerlandNothing
Confortable nice sleep, value for money. Close to center walking distance from riverside.
Stayed in November 2023
Reviewed: 27 October 2023
Guilherme
BrazilNothing to complaint about .
The hotel gave us the basics we needed. The staff treated us kindly. It was nice staying there
Stayed in October 2023
Reviewed: 16 October 2023
Ljubomir
CroatiaNot much to say
Location , around hotel area is extrimly dirty ,
Stayed in October 2023
Reviewed: 16 October 2023
Marta
SpainHotel net i confortable
Stayed in October 2023
Reviewed: 15 October 2023
Luisa
SpainRoom smelled a bit weird at first. Beds could have been better
It was a decent price for my family
Stayed in October 2023
Reviewed: 10 October 2023
Lucia
Italythe gypsy camp just outside the grounds of the hotel
good value,friendly staff, very decent restaurant and pool
Stayed in October 2023
Reviewed: 7 October 2023
Peter
CanadaClean, bright, spacious room. Very efficient front desk staff. Two elevators, so no waiting. Very close to major archeological museum. Good breakfast.. Good value for money.
Stayed in October 2023
Reviewed: 29 September 2023
Dr
FranceIt wasn't very obvious how to get inside on foot when arriving in the evening - there is a button close to the parking grid we didn't see at first.
We only stayed for one night. I'm used to Ibis Budget hotels and this one was better than the average. The staff, all of them, was amazingly accommodating when we had to deal with a problem (that was not related to the hotel), acting as if it was the most natural thing.
Stayed in July 2023
Reviewed: 25 September 2023
Ronald
NetherlandsIt was a 20 minute walk to downtown Arles. didn't feel very safe!
Large hotel with an Ibis budget an Styles in one building! Large rooms and great bathroom and a very nice pool! Restaurant okay for breakfast and dinner.
Stayed in September 2023
Reviewed: 25 September 2023
Jennifer
United StatesI didn't like the hard flooring in the room--the room felt like a converted hospital room. A mini fridge would be nice, too. I feel that the price is a bit high for this simple room. Right next to the hotel is a pretty sketchy housing area that I don't advise walking through to get to the center of town, which is about a 20-min walk. I also didn't feel safe to walk back to the hotel after dark alone.
The bed was comfortable. It was quiet. Everything was fine, but nothing was excellent.
Stayed in September 2023
Biederbach Baden-Württemberg, Germany
Stalós, Greece
Heddon on the Wall, UK
Rome, Italy
Bushmills, UK
Jazan, Saudi Arabia
Bloubergstrand, South Africa
Lewiston, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content