5, square Gambetta, 11000 Carcassonne, France
#35 of 40 hotels in Carcassonne
Guests' ChoiceBased on 248 hotel reviews
7.1Cleanliness
7.6
Comfort
7.2
Location
8.8
Facilities
6.9
Staff
8.6
Value for money
7.0
Free WiFi
7.2
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End of dialog contentReviewed: 1 June 2024
Elaine
United KingdomThe location of the hotel was fabulous. The room and bathroom were a lot smaller than I anticipated, however It was clean and the shower was good. I did not have breakfast in the hotel so cannot comment
Stayed in May 2024
Reviewed: 9 May 2024
Anonymous
United KingdomTraffic noise. Air Con not operational until 1st May. Bathroom very small.
Location good for both sides of Carcassone.
Stayed in April 2024
Reviewed: 22 April 2024
James
FranceNever got my early morning call to go to Airport
Stayed in April 2024
Reviewed: 1 April 2024
Moritz
GermanyBreakfast
Loction
Stayed in April 2024
Reviewed: 21 February 2024
Pascal
United KingdomLack of options at the bar
Clean, easy to get to
Stayed in February 2024
Reviewed: 7 February 2024
Dody
IndonesiaRoom was so small but enough for just a short stay
Good location between city centre and the medieval castle. Staf was friendly and helpful.
Stayed in February 2024
Reviewed: 6 January 2024
Laurent
ThailandThe room is very small. I saw campers with bigger bathroom...
Location, breakfast.
Stayed in January 2024
Reviewed: 25 October 2023
Alexander
FranceIbis hotels always have tiny rooms with minimal facilities. It cost more through Booking.com that for someone who walks in off the street. Breakfast very expensive at 12.50€.
Stayed in October 2023
Reviewed: 23 October 2023
Jennifer
IrelandRoom was not very clean. Ashes near window and bedding was stained.
Good location. Good TV and wifi in room. Close walk to medieval city
Stayed in October 2023
Reviewed: 16 October 2023
John
United KingdomRooms were quite small but manageable. Mainly the door closing mechanism made the doors slam all down the corridor. This was problematic early in the morning and late at night, but not a deal-breaker.
Excellent, friendly staff. Clean and really convenient to walk to all parts of La Bastide and City. Breakfast was plentiful and well provided.
Stayed in September 2023
Reviewed: 13 October 2023
Ian
United KingdomThe room was modern but quite sparsely furnished with no where to place a suitcase other than on the only stool in the room.
The hotel is well situated, located on the lovely Square Gambetta, for access to La Cite and the Ville Basse. The 'Le Dome' stop for the shuttle bus from the airport is 100m from the hotel and the station is a 15 minute walk with good links to Nimes, Avignon etc. It is basic but clean and adequate for a short stay. A good breakfast is provided. It is typical of this genre of hotel but in an excellent location.
Stayed in October 2023
Reviewed: 8 October 2023
Catherine
United KingdomThe room was a bit small which meant the twin room was more like a double. Would have liked tea making facilities too.
Perfect location. Five minutes walk across the bridge to restaurants, ten minutes to the castle. Slightly longer to the train station and canal trips.
Stayed in October 2023
Reviewed: 2 October 2023
Sheena
United KingdomRoom wasn't very big. Some of the staff didn't seem very friendly
Breakfast was good. Handy location.
Stayed in September 2023
Reviewed: 26 September 2023
Terence
United Kingdomair conditioning erratic but with window open traffic noise was very noticeable
good location
Stayed in September 2023
Reviewed: 25 September 2023
Joan
United KingdomBedroom doors banged excessively, so interrupting sleep. Surely more could be done to soften the door closure. After all, some hotels manage it. It will prevent us from using Ibis in the future, it was such an uncomfortable problem for us.
Breakfast was good. Staff were extremely helpful, welcoming and friendly.
Stayed in September 2023
Reviewed: 24 September 2023
Tavarez
Spainbathroom
Location
Stayed in September 2023
Reviewed: 22 September 2023
Rebecca
United Kingdomvery small shower/toilet room
Great location to explore the medieval city as well the town, close to restaurants
Stayed in September 2023
Reviewed: 17 September 2023
Christine
IrelandRooms and bathroom are very small but you really should not spend time in your room on a visit to Carcassonne.
Great location... Just alongside Pont Vieux Bridge and 15 min walk to the medieval walled city Lá Cité but also just a 10 min walk to Place Carnot in the new town. Staff really friendly and helpful.
Stayed in September 2023
Reviewed: 16 September 2023
Gregor
United KingdomThe bedrooms are very small
Location and efficient friendly staff
Stayed in September 2023
Reviewed: 16 September 2023
Gerald
United KingdomThe room was very small, the bathroom even more so. The public areas are very basic but the staff are most helpful
The location was very good being close to La Cite and on site parking was invaluable
Stayed in September 2023
Reviewed: 15 September 2023
Thomas
United KingdomThe room was small and we could hear the lift operations
Good location, breakfast reasonable and friendly staff.
Stayed in September 2023
Reviewed: 13 September 2023
Mick
United KingdomNothing
Staff were excellent. Parking brilliant
Stayed in September 2023
Reviewed: 6 September 2023
Grainne
IrelandA lot of dust under the bed and grouting on tiles in bathroom could be cleaned but overall pleased with hotel.
Very central and good value.
Stayed in September 2023
Reviewed: 23 August 2023
Graham
United KingdomThe air conditioning was not working properly & was leaking over the bathroom floor causing a puddle.
Location was excellent & available at late notice.
Stayed in August 2023
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