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Reviews of ibis Lyon Centre 3 stars

51 rue de l'Université, 7th arr., 69007 Lyon, France

#107 of 126 hotels in Lyon

Guests' Choice

Review score

Based on 51 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.9

  • Location

    8.2

  • Facilities

    7.4

  • Staff

    8.6

  • Value for money

    7.3

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 14 April 2024

    8.0
    Loved it would stay again
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Only a minor point location it’s a good 25 min walk into town (45 mins back after a few glasses of wine)

    Comfortable beds clean and spacious rooms

    Stayed in March 2024

  • Reviewed: 14 March 2024

    7.0
    Fair value for money. Don't expect much from breakfast.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    I had issues with the wifi. For breakfast, the staff wouldn't remove other people's dishes and also wouldn't resupply some of the food, which made it a very bad experience.

    Good location, fair price for the room.

    Stayed in February 2024

  • Reviewed: 9 February 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    If you need a place to stay for a night, then it is good. However, the facilities (lack of ) don't justify the hefty cost

    Stayed in February 2024

  • Reviewed: 6 December 2023

    8.0
    Good staff, reception area, and bar
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    Room was small/primitive but it's all I needed really

    A short walk from Metro and E-Scooter stations, good selection at the bar, and a guitar to play in the reception area <3

    Stayed in September 2023

  • Reviewed: 2 October 2023

    6.0
    Disappointed that hotel not centrally located
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Despite the hotel being described as Ibis Lyon Centre, it was approximately a 30 minute walk from the true centre. The accommodation was also very basic and did not provide good value for money

    Excellent breakfast

    Stayed in September 2023

  • Reviewed: 29 September 2023

    7.0
    The hotel was clean and quiet; the breakfast was OK. The only problem was the broken elevator
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights

    The elevators were broken through most of my stay. I was on the 4th floor so this wasnt convenient at all. The staff fortunately carried my suitcase upstairs and downstairs when I left for me so this mitigated the problem somewhat

    Room was fine- clean not cramped with separate bathroom and toilet; bed was comfortable overall the room was excellent

    Stayed in August 2023

  • Reviewed: 17 June 2023

    7.0
    What you call a budget value stay
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning was very poor and the room size small.

    The location was good with secure parking.

    Stayed in June 2023

  • Reviewed: 10 April 2023

    8.0
    Good value for money.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A smell of moisture in the room. However, as soon as window is opened, the smell was gone.

    Location, clean room and good size of the room, friendly staff:)

    Stayed in April 2023

  • Reviewed: 26 March 2023

    7.0
    good combination, money to value
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    not clean enough

    Location and staff

    Stayed in March 2023

  • Reviewed: 15 July 2022

    7.0
    good stay despite noise.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Noisy room, there was a kind of rattling sound all night long, colors of the rooms, it is dark colors. The cleanness of the bathroom is not up to standard.

    room size was not too bad for one night stay to catch next day flight

    Stayed in June 2022

  • Reviewed: 6 July 2022

    6.0
    Overall I enjoyed it, I wish the location was better, not that it was terrible but it could be nicer
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    I didn't like that although we asked for a double bed, there were two single beds combined. The location was a bit further away from the nicer area of Lyon, not too far though. Small detail but I didn't like that the toilet was separate from the restroom.

    The room was nicely decorated and the staff was nice.

    Stayed in May 2022

  • Reviewed: 17 May 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    very hot - the air conditioning was not good at all

    good location and friendly staff

    Stayed in May 2022

  • Reviewed: 9 May 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    See above

    The breakfast was so disappointing, out of date 5 days,yogurt, no bread left and having to ask for cutlery.Next day a little better only.

    Stayed in May 2022

  • Reviewed: 24 February 2022

    7.0
    Great staff, nice room, food intolerances were an issue.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was a bit lacking for someone with a gluten intolerance. The coffee was decent though!

    Great staff, very friendly and helpful. They coped with my terrible attempts at French and made me feel very welcome and safe, especially as a woman travelling alone. The room was quiet, clean and a good size for one person, and was tidied each day with clean towels.

    Stayed in February 2022

  • Reviewed: 19 October 2023

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    It was a nightmare, after driving from Paris I got there at 12AM. The guy at the reception told me the reservation through booking was made for 2 (when it was actually made for three: my wife and my 10 year old son). He said we could not get into the room and he had no rooms for 3 people. He charged me extra 50 euros to put a matress on the floor (yes on the floor) in the double room, for my son. He made me help him to pull the matter from another room. it was disgusting, really. I need to get my money back made me pay. I will make a denounce before Consumer Protection if not.

    none

    Stayed in October 2023

  • Reviewed: 17 July 2023

    9.0
    Good stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    All was good

    Clean, comfy bed, great location

    Stayed in July 2023

  • Reviewed: 16 July 2023

    3.0
    Very small room but comfortable bed
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet closet you could barely turn in. Vinyl flooring was dirty ( food crumbs) under bed. Bedroom very small.

    Location. Car park though this was very tight even for our small car

    Stayed in July 2023

  • Reviewed: 2 September 2022

    3.0
    Don’t bother to stay here if you are not French.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was not polite and not accommodating. It’s the ONLY property we stayed at in our 30 days in Europe that would NOT call a cab for us. They didn’t care we missed our train. I made a mistake when booking this property and they didn’t care it was a mistake they still charged me for 2 rooms.

    Not much

    Stayed in September 2022

  • Reviewed: 27 May 2022

    2.0
    Very very poor hotel by IBIS standings,
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Small room, air conditioning hit and miss, surly staff, very poor breakfast, very small lift, bad smells around the hotel, the list goes on.

    Location, not much else.

    Stayed in May 2022

  • Reviewed: 4 April 2022

    5.0
    Disappointing! Bad experience!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We went there for checking in, after an exhausting day of travelling and the receptionist told us that we have ti wait for few hours as the room wasnt clean. We were there after 2-3 hours late from the check in time so we expected that our room should be ready. Unfortunately we asked for how long should we wait and the receptionist told us "i dont know". You see if you are on vacation, you have a schedule. So after contacting again the receptionist, we asked for an exchange, with a room at another hotel, close to area in the same level, and told us that they cant do nothing. Literally the receptionist doesnt speak english and she couldnt understand what we were saying. Later we' ve decided to go and see a museum until the room is ready and 5 minutes later the receptionist called me with the excuse "We did a mistake, your room is ready". As you can see, we couldnt leave from the museum, so we went back later, and FINALLY the gave us a room. Very bad experience, of course we asked for a discount and they applied a mini discount to our price, but we think that this wasnt enough for all this delay. Also the toilet was too tiny, i couldnt even be relaxed sitting there, and there was too different rooms for toilet and bathroom.

    The place.

    Stayed in March 2022

  • Reviewed: 27 February 2022

    10
    Great short stay
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    I don’t have anything I didn’t like

    Cozy hotel. Clean. I had a very nice room with bathtub. And great location

    Stayed in February 2022

  • Reviewed: 6 November 2021

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Put soap more cleaning...

    They didn't put even soap for washing hands on the sink

    Stayed in November 2021

  • Reviewed: 17 October 2021

    9.0
    Good overall
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    There were not spots left on the parking

    Employees were really nice

    Stayed in October 2021

  • Reviewed: 6 May 2024

    8.0
    It's an IBIS, what more to say apart from a friendly staff?
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in April 2024

Showing 1 – 25

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