Even though the location is nice to some extent, it is no good if you are used to sleep with your window open. The hotel is located at the most intense traffic junction of the town, even during the night is does not calm down.

The location of the hotel is nice because you are in walking distance to the town center which is interesting .

Stayed in May 2024

Please what your final payment VERY carefully. Nowadays one finds that many business just push their card-reader towards you and ask you to swipe your card. On a busy check-out morning, this is what happened at the IBIS Vienne. We were not offered a print out of the invoice before being offered the card-reader. We were expecting to pay for our underground parking. We insisted on the card reader receipt (no longer routinely given in France) and to our horror found that we had been charged for our room (which had been paid for in full on Booking) as well as the parking. We immediately offered our card for the refund to be put on - routine in the retail sector and were astonished that IBIS cannot do this. Currently we have paid twice for our room. We had to leave our full bank details (which we do not like to do) and are promised a refund through our bank "in due course". This is completely unsatisfactory. We are reluctant (as frequent users) to stay with IBIS again.

Centrally located IBIS, you get what you pay for.

Stayed in May 2024

Parking is challenging, especially having cars that are getting bigger all the time. Avoid the parking space when having a large car like an SUV We booked a 3rd bed, that turned out to be an uncomfortable sleeping chair...

The room was clean, friendly staff. The hotel is situated near the river and next to the Vienne center. Easy and quick to leave the highway when you are passing through to Spain for example.

Stayed in May 2024

The shower was clogged. Difficulties at check in and check out, which were dealt with kindness by the reception desk though.

Location, the bed was confortable

Stayed in December 2023

Comfortable and clean bed. Easily accessible garage.

Stayed in December 2023

Stationnement

Chambre

Stayed in November 2023

I'm not much of a complainer. I did notice a tiny bit of mould at the bottom of the shower glass. That's all really.

The reception staff were very pleasant and kind. The hotel has a fun vibe to it with the musical decorations and the little guitar in the seating area of the reception. If I'd have stayed longer, I would definitely have enjoyed playing some babyfoot. The area seems a little gloomy at first but it's actually quite nice once familiar.

Stayed in November 2023

The room was small and the bed was not confortable.

Breakfast was really good. The location was centric and allowed moving quickly through Vienne.

Stayed in October 2023

The room was small with just minimum accommodations, but I didn't expect any more.

The room was clean. Bed was comfortable. Great breakfast. Easy walk into the old Town. Air conditioning worked well as did the shower.

Stayed in October 2023

Restaurant rather limited

Excellent hotel for cyclists in the centre of the town.

Stayed in September 2023

Parking an absolute nightmare - took nearly an hour as traffic heavy. In a poor location for tourists.

Staff nice but lots of guests complaining about parking.

Stayed in September 2023

A plastic sheet on the bed

Stayed in September 2023

Breakfast was not worth the extra money. They had run out of orange juice. There was not enough bacon for everyone. I had the last tea infuser. Beds had a topper which meant they were too hot and I could not sleep. I ended up sleeping on a towel on top of the duvet.

Nice choice of loose leaf teas which was good. The scrambled egg was properly cooked and tasted nice. Choice of pastry was good and nice jam selection, We really liked the bar and breakfast area with funny basket chairs, guitar to play and fantastic view of the Rhone. Staff were super friendly. Sound proofing was effective as we did not hear the traffic. Well done.

Stayed in July 2023

i did not like the parking. You had to ring a bell in order the staff to open the door after providing your room number. The parking is narrow and if a car "takes" two places you may not find a parking. we had a triple room that it was small for three people. also there were only 3 towels provided.

Stayed in June 2023

great location! everything in walking distance. Vienne is a charming and friendly place.

Stayed in June 2023

The beds weren't particularly comfortable, there was some noise from air conditioning units but this was bearable.

Room was basic but clean, well located for reaching town and also travelling onwards.

Stayed in May 2023

Location is perfect, in the middle of vienne. Parking is public available in front of the hotel. Perfect for a small trip with kids by visiting the roman museum. Close to the hotel there are also some supermarkets.

Stayed in April 2023

Only later found out they have a parking garage. Would be nice if it could be indicated a bit clearer.

Very helpful staff, nice and clean, big shower!

Stayed in February 2023

it was an average hotel, breakfast was not too bad but it would have been massively helpful if there were more signs (in english) room was a little warm and there was no air conditioning, couldn't open the windows as it faces the main road

location was alright - closest to where we were visiting. staff were nice and friendly, helpful (or tried to be but didn't speak much english)

Stayed in October 2022

Difficult to drop off luggage.

It’s convenient for overnight stopover. Staff very efficient and friendly. Good value and breakfast.

Stayed in October 2022

Great location, friendly staff.

Stayed in September 2022

my room was too hot. the skylight opened a sliver. the room temperature control only could add heat — the cooling was disabled.

great location. good restaurant recommendations

Stayed in October 2022

clean and very nice and helpful staff

Stayed in August 2022

It says that there was a parking place at the hotel and for my surprise, I was informed that the parking place was a public one in front of the hotel, which was completely full and I had to park far from the hotel.

We liked the breakfast: very good!!!

Stayed in August 2022