84 Avenue D'angoulême, 16100 Châteaubernard, France
#6 of 6 hotels in Châteaubernard
Guests' ChoiceBased on 68 hotel reviews
8.5Cleanliness
8.8
Comfort
8.7
Location
8.3
Facilities
8.5
Staff
9.4
Value for money
8.6
Free WiFi
8.5
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Showing 1 – 25
Reviewed: 13 May 2024
Nejla
FranceThe personal was so helpful and supportive, very nice people working there with a huge smile all the time
Stayed in May 2024
Reviewed: 12 May 2024
Mariusz
PolandWear & tear is visible in the rooms and common areas. AC did not work properly despite it was not a hot day. Hair dryer blew out at the end of our stay.
Staff friendliness was much above the average which was cool! Overall comfortable hotel with big parking. Super tasty and varied breakfast. Nice kids play zone with a slide in lobby.
Stayed in May 2024
Reviewed: 15 April 2024
Rogerkryzanek
United StatesIt was noisy around our room. Room temperature was too warm. There was a very large group of students accessing breakfast when we were there.
The beds were quite comfortable. Breakfast was very good. The price was great.
Stayed in April 2024
Reviewed: 5 March 2024
Carole
United KingdomAccess is down a flight of steps. Not easy for those with limited mobility. Discounts were available for eating at other restaurants but we were not made aware of them Worse thing was the hotel took a 320 euro deposit on arrival out of our bank. When we checked out 2 days later we had not used anything like that amount. They then charged the full 265 euros of our bill. At this point 12 hours after check out, they still have both payments and I am told it will take 2 days to refund me my deposit. This is apparently normal practise for this Ibis. We have stayed at other Ibis who don’t take a deposit. Also we never saw the bill for our evening meal and still don’t understand the breakdown. We were just told it was just added to our bill. I would not recommend this hotel for this reason.
Comfortable room. Very friendly staff. Very good breakfast selection.
Stayed in March 2024
Reviewed: 24 February 2024
Aldvestor
United KingdomThrre was really nothing. I didn't like. The hotel is situated away from the city centre in a retail park, 1km from the main dual carriageway, but I knew this when I booked. The retail park includes a Buffalo Grill restaurant, where we went for our evening meal. There is also a Burger King.
Good size rooms. Bar area with pool table. Excellent breakfast. Loads of car parking on site.
Stayed in February 2024
Reviewed: 7 September 2023
Kênya
BrazilThe location was busier than we expected.
We have two big bedrooms and they were comfortable. Breakfast was also nice.
Stayed in August 2023
Reviewed: 5 September 2023
Nour
United KingdomWe found a big fly in the room and my daughter couldn't sleep
The staff were very helpful and friendly thank you
Stayed in August 2023
Reviewed: 28 August 2023
Pauline
United KingdomBathroom needs some upgrades
The position close to the town centre. Excellent buffet breakfast.
Stayed in August 2023
Reviewed: 20 August 2023
Caris
FranceMerçi c'est superb excellent staff, nothing was to much trouble very well explained, breakfast amazing great choice, clean cool rooms, special thank you to Sabrina very welcoming. A bientôt.
Stayed in August 2023
Reviewed: 12 August 2023
Samantha
JerseyNot many vegetarian/vegan option on the evening menu.
The manager was very helpful and friendly. The hotel itself had a great selection of toys/board games for the kids and the football table was a welcome distraction after a long drive.
Stayed in August 2023
Reviewed: 9 August 2023
Marie
FranceEverything !
Super !!!
Stayed in July 2023
Reviewed: 21 July 2023
Mary
United KingdomGreat evening meal, comfy beds, fab shower and breakfast, 10 euros for the dog. Great stop over
Stayed in July 2023
Reviewed: 19 July 2023
Shona
FranceVery friendly, attentive staff. Excellent breakfast. Lovely pool area.
Stayed in July 2023
Reviewed: 10 July 2023
Simon
United KingdomNothing
Everything. Nice pool, large comfy bed, great air conditioning. The staff were all happy, positive and helpful as was the manager. Can’t think of a hotel I’ve stayed at where all staff were so good !
Stayed in July 2023
Reviewed: 9 July 2023
Jean-baptiste
FranceThe pool could only be accessed by a 2-step ladder so patrons with mobility issues (like myself) could not easily access the pool..
Staff very helpful and friendly. All communal areas were clean and well maintained. Room spacious and very comfortable. Full breakfast included. Evening dinner trays were excellent. Free parking. Free wifi.
Stayed in July 2023
Reviewed: 12 March 2023
Gordon
United Kingdomon arrival charge taken that debited total bill + €50, adjusted on booking out, but not explained, thought card was being checked ! Staff children a bit noisy, background music modern rap, not, in my opinion conducive with hotel “lounge” which in itself had no comfortable seating, only hard chairs at tables.
good location with good links to local towns as well
Stayed in March 2023
Reviewed: 19 September 2022
Hentie
GermanyNothing to add.
The owner/manager of the hotel is one of the nicest and involved people I have met over many years of travelling and staying at a wide range of hotels. He went out of his way to help, assist and engage wherever he can. One can see the passion he has for the industry and purely puts his customers first. The rest of the staff obviously got infected by his great attitude as they all worked with a smile and were very helpful.
Stayed in September 2022
Reviewed: 15 September 2022
Daniel_&_anna
NetherlandsGood facilities Friendly staff Great breakfast
Stayed in September 2022
Reviewed: 2 September 2022
Michael
FranceThe manager and his staff were very friendly and helpful. The swimming pool was nice after a long drive Very good breakfast a good choice.
Stayed in September 2022
Reviewed: 20 August 2022
Darren
Irelandall good
good staff great services
Stayed in August 2022
Reviewed: 13 August 2022
Arwin
Netherlandsnothing. great hotel
great rooms. very nice hotel. nice atmosphere. friendly people and loved the breakfast!
Stayed in August 2022
Reviewed: 10 August 2022
Stephan
NetherlandsGood place for overnight stay when on a longer trip. Rooms are basic and functional. Breakfast good. Staff very well organized and friendly.
Stayed in August 2022
Reviewed: 24 July 2022
Fernando2110
SpainAmelia was very nice!!!! Thank you
Stayed in July 2022
Reviewed: 18 July 2022
Adoracion
NetherlandsIt is far from the old center but perfect for a stop over on the road
We got connecting rooms so perfect for large families.Also the pool was a plus
Stayed in July 2022
Showing 1 – 25
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