rue Camille Claudel, 10000 Troyes, France
#10 of 19 hotels in Troyes
Guests' ChoiceBased on 592 hotel reviews
8.1Cleanliness
8.5
Comfort
8.3
Location
8.7
Facilities
8.0
Staff
8.9
Value for money
8.2
Free WiFi
8.2
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End of dialog contentReviewed: 16 April 2024
Gillian
United KingdomConvenient location with parking. Extra bed at no charge for child. Staff very helpful
Stayed in April 2024
Reviewed: 14 April 2024
Fi
United KingdomPet friendly, great parking, close to the centre.
Stayed in April 2024
Reviewed: 8 April 2024
Clare
United KingdomIt’s not the hotels fault but there was loud music outside our room until the early hours.
Clean and comfy. I liked the free table football as it helped entertain our daughter.
Stayed in April 2024
Reviewed: 21 March 2024
Diane
United KingdomParking
Clean
Stayed in March 2024
Reviewed: 21 March 2024
Paillas
BelgiumThe breakfast was good, but their was a lack of utensils. Maybe the breakfast space isn't big enough for all the customers. Would be great to have some tissues in the room. The elevator was a bit old, but we were at the 1st floor so it was not a bother for us.
Very nice staff, helpful. The room was clean and comfortable. The location is great, very close to the city center and all the activities.
Stayed in March 2024
Reviewed: 13 March 2024
David
FranceNothing
Bon emplacement
Stayed in March 2024
Reviewed: 11 March 2024
Maria
United KingdomNot sure why they don't include the tourism tax in their original price, which is just a couple of euros but would have been easier to check out quicker. I've specified that we were travelling with a baby so didn't really need an extra single bed in the room since we were bringing a cot. The babies at that age can't use normal beds.
This hotel is conveniently located, about 10 minute walk from the historical city center. The room was spacious with a comfortable bed and an extra space for the baby cot. They provide a very nice breakfast too. Overall the ration of quality/price is good, plus the reception is open 24/7.
Stayed in March 2024
Reviewed: 22 February 2024
Orla
United KingdomThe bed was so comfortable, needed extra pillows because of leg injury and they were deliveryed promptly. Bar was good, reception staff were working the bar but managed ok. Staff really friendly and helpful. The location is incredible to the town centre. Would definitely stay there again. Highly recommend. Also there is a car park but staff helpfully directed us to free parking at the weekend, which is really nice we thought.
Stayed in February 2024
Reviewed: 15 February 2024
Steven
United KingdomTea making facilities in the room
Stayed in January 2024
Reviewed: 31 January 2024
Gillian
United KingdomGood secure underground parking available for small extra charge. Good buffet breakfast with excellent selection of fruits, meats, cheese, cereals and pastries.
Stayed in January 2024
Reviewed: 30 January 2024
Katie
ItalyTiny add on bathroom with little room. Expensive parking.
Nice staff. Comfortable room with plenty of space. All very clean.
Stayed in January 2024
Reviewed: 25 January 2024
Ian
United KingdomExpensive for room quality
Location good Car parking good Clean and comfortable (bit tired though)
Stayed in January 2024
Reviewed: 25 January 2024
Patricia
United KingdomNothing
Clean, dog friendly, well located
Stayed in January 2024
Reviewed: 24 January 2024
Richard
United KingdomMachine coffee in paper cups at breakfast was dreadful. Breakfast was seriously overpriced. Parking was overpriced. Gaining admission to the underground car park was not easy. Why not send instructions and entry code by SMS or email on booking or the day before arrival.
Breakfast was good, but the coffee was awful. Availability of underground parking was good. Location was good
Stayed in January 2024
Reviewed: 19 January 2024
Asya
GermanyStaff did not speak English. Charge 4€ for a bottle of water. Breakfast ends at 10.
Clean, comfortable, good location.
Stayed in December 2023
Reviewed: 12 January 2024
Annie
United Kingdom12 euros to park seemed expensive, especially as we stayed in another, rival, hotel on the way home and it was free. Check you are at the right Ibis.....there are two on the same street! A real bed, rather than a fold out, would be nice as a third bed.
A good little spot in the middle of town, near to a steak house and a lovely real beer bar. Parking was secure as it was under the hotel, but cost extra. Super friendly and helpful staff. It was quiet and comfortable.
Stayed in December 2023
Reviewed: 7 January 2024
Mirco
BelgiumEverything went well. Second time we stay there and second time we have a good time.
Stayed in January 2024
Reviewed: 7 January 2024
Paul
United KingdomCheck in, room comfort and dog friendly
Stayed in January 2024
Reviewed: 6 January 2024
Silvia
United KingdomThe third bed was small and not comfy, soap dispenser not working
Easy parking, 5 min from the centre Good value for money
Stayed in January 2024
Reviewed: 5 January 2024
Jill
United KingdomFar too noisy overnight. Jan 4th & fireworks, parties, cars etc we could hear everything through the window. Room 218 - avoid it- as it looks over a busy thoroughfare & icecrink.
Easy underground parking
Stayed in January 2024
Reviewed: 3 January 2024
Miguel
United KingdomN/A
Location, ample and clean rooms, friendly staff
Stayed in December 2023
Reviewed: 23 December 2023
Asya
GermanyNo fridge in the rooms, noisy, staff does not speak English.
Clean rooms, comfortable beds, good location.
Stayed in December 2023
Reviewed: 22 December 2023
Jérémie
LuxembourgThe staff had forgotten that we asked for a baby bed (on tripadvisor). Fortunately they installed one very quickly upon request. Breakfast (around 15 euros per person), and parking costs (12 euros per night) are expensive.
Comfortable bed, large room was much appreciated with a toddler. Good location.
Stayed in December 2023
Reviewed: 9 December 2023
Bernard
FranceLa décoration Affaire de goût...
Stayed in November 2023
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