the business park view was a bit odd

the property was vey nicely laid out

Stayed in August 2022

nothing.

Fabulous location for us travelling from Eurotunnel to Alpes. Clean, comfortable and probably one of the best family rooms we have ever had. A complex with one double and one twin with proper beds for kids (no uncomfortable sofa beds or camp beds), perfect when travelling with older children or teens. Easy reach from motorway, close for a walk/meal round lovely Langres. Fabulous staff, great breakfast. You can’t go wrong with this one for a handy stopover! Well done Jum!

Stayed in August 2022

The key distribution machine is a disgrace-it took more than 15 mins to get the keys, not something you wish for close to midnight especially traveling with kids. The charging station for E, which was the main criteria for chosing this hotel, was not working, despite warning the hotel we need to charge overnight and receiving a positive reply. Overall, an overpriced stay, in a far from charming location (not that it really mattered in this case), with quite a detour from our itinerary, only to leave with an empty batery in the morning meaning we had to make another stop at am expensive charging station. - far from ideal!

rooms ar ok

Stayed in July 2022

Someway out of the town so not suitable as a base for visiting the historic centre. And few other facilities in the area except one restaurant with a limited menu (which wasn't bad) next door.

Perfect for a stopover if you're travelling. And having a swim in the pool was a bonus.

Stayed in June 2022

called to ask if it was possible to arrive after reception was closed. Sure, we have a safe where you can get the key. when arriving around midnight, trying to get the key from the safe didn’t work so had to call emergency number. first one couldn’t speak English, second one was angry because the reception was closed. ended up getting our key 1 hour later.

Stayed in July 2022

Nothing

This is a lovely stopover for us when travelling south. Nice rooms with all facilities, very clean in all areas, great breakfast, good dinner in adjacent restaurant.

Stayed in May 2022

The swimming pool was not open at the time of our stay which was a disappointment. Continental breakfast was not included, and we were not informed of the rates at the time of confirming breakfast at check-in. It was a surprise to discover the rates for children (aged 6 and 10) are the same as for adults, resulting in the additional EUR 40 in our final bill and the final room rate unexpectedly 25% higher than we had prepared for. So be warned.

Room was very clean and of good size. The location was convenient as an overnight stopover. The grill restaurant next door is a bonus. It was a bit confusing to book "a room for four with private bathroom". Only on arrival we understand that it was actually two separate but connecting double rooms, each with an independent bathroom, so we got two bathrooms with the two bedrooms.

Stayed in April 2022

Lack of hot water in the morning. This was apparently due to it being busy but that seems a poor excuse when the hotel should be built to handle the number of rooms it has.

Very clean and the apartment we had was laid out great for a family.

Stayed in April 2022

nothing

another good stay at Jum’hotel travelling home from the Alps. clean, easily accessible and a great meal as always at the Atelier grill next door. a brilliant mid France stopover.

Stayed in February 2022

Probably no fresh bed linen because there were many hairs in the bed. Receptionist more or less understood the problem but “could not” do anything about it. Hotel advertises with English speaking receptionists but 2 out of 3 receptionists I talked to hardly spoke it. Also it was really cold, bad isolation. Had to heat with air conditioning. Price is not fair for this.

close to highway, secure and free parking

Stayed in December 2021

A mirror in the bedroom would be useful.

The Atelier Grill next door is amazing.

Stayed in October 2021

Hair in the pillowcase. Full of dust once we moved the sofa to open it into a bed. We were 3 adults and a kid travelling and they only gave us towels for 2. Not enough space in the breakfast room.. We had to wait 20 minutes to sit to eat.

The restaurant just beside the hotel with a nice play area for the kids. Parking inside the hotel.

Stayed in August 2021

We specifically searched for and booked rooms with airco. However these were broken in booth rooms. It turned out to be a known issue during check-out. No discussion possible on the subject - no mercy, no discount.

Check-in after reception-hours. Clean rooms incl. bathrooms. Breakfast is good, but requires additional fee.

Stayed in August 2021

We made a reservation for a parking spot for a electric charger and when we arrived with a low battery, the spot was taken. I made a reservation in advance for this spot, which they confirmed in english, but apparently they later on sent us a new message in french that someone else has taken the spot. Which i didnt see while i was driving and couldn't read in french. In the morning, the employee refused to speak to me in english when we discussed this and wasn't caring in the situation at all, luckily a guest was so kind to translate for us. We had to drive another 45 min and charge for 50 min in the following morning to be able to continue our journey to southern France, which gave us a delay of 90 min. Thanks man.. don't make any promises you can't keep.

The comfy bed and good breakfast

Stayed in July 2021

The bedding didn’t smell fresh? Smokers outside the door (entry door to hotel) I am not a smoker and it was horrible walking into this.

Stayed in July 2021

We had a room on the ground floor & were woken at 1.30am by cars parking, car doors slamming, dogs barking etc just outside our bedroom window. Needless to say we didn't have a good night's sleep as several cars shunting backwards & forwards into different parking spots & people talking just outside our window went on for some time.

The bed was very comfortable & breakfast was nice

Stayed in September 2021

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Stayed in April 2024

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Stayed in February 2024

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Stayed in November 2023

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Stayed in February 2024

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Stayed in December 2023

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Stayed in September 2023

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Stayed in December 2023

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Stayed in October 2023