Skip to main content
  1. Hotel reviews homepage
  2. France hotel reviews
  3. Provence-Alpes-Côte d'Azur hotel reviews
  4. Cannes hotel reviews
  5. Reviews of JW Marriott Cannes

Reviews of JW Marriott Cannes 5 stars

50 La Croisette, Cannes City-Centre, 06400 Cannes, France

#66 of 97 hotels in Cannes

Guests' Choice

Review score

Based on 204 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.7

  • Location

    9.4

  • Facilities

    8.0

  • Staff

    8.3

  • Value for money

    7.3

  • Free WiFi

    5.8

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 15 May 2024

    7.0
    A well situated hotel on La Croisette
    • Leisure trip
    • Couple
    • Deluxe Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Closures of the roof bar and pool and beach club due to Cannes festival prep was a bit upsetting as I would have booked elsewhere. The front desk had few options re what was open; but not a big deal.

    It’s what you would expect from a JW Marriott great location, typical large scale American hotel catering to the business traveler’s needs. Would have liked more of a French touch, but this may be more of a business hotel.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    7.0
    Good location, nice rooms but service needs improvement
    • Leisure trip
    • People with friends
    • Deluxe Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    • We booked Deluxe Twin Room with Sea View. During the booking process, we specified in notes a preference for a high floor and balcony, as shown in the room type’s photos. We also followed up with an email directly to the hotel, requesting the same and a few restaurant reservations. The concierge was unable to assist as he sadly lacked the necessary connections or relationships with the restaurant. When we arrived, sadly, the comments regarding our room preferences were not in the system and we ended up having a room on the 2nd floor with no balcony and a king size bed. After having me explaining, that I shared our room preferences with the hotel twice a week prior to arrival, the Front Desk Agent told me that I should have also called the hotel, which doesn’t meet my expectations from a 5* property. As a result, no rooms with our preferences were available. After very long and exhausting negotiations with the hotel team and front office manager, at 6 pm we’ve managed to get the room we originally booked. No compensation was provided. • The housekeeping service is inconsistent. When we first checked in, the room had obviously not been vacuumed. • Also, please note that the hotel charges a €5 delivery fee for in-room dining, but none of the times were we informed about this charge over the phone when placing an order.

    Good location, nice room design with leather, mirror and wood finishes, renovated bathrooms. As a Booking.com bookers, we received a voucher for a round of drinks in the bar (a glass of Prosecco or juice), which was a nice touch. We enjoyed our interaction with the very positive and talented barman - Kaurentin. He will make you want to come back!

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    excellent
    • Leisure trip
    • Family with young children
    • Deluxe Room with City View
    • Stayed 5 nights

    Everything

    Stayed in April 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t like gym: not very good view. Pool at terrace windy and with no real view . Area with chairs with the view without sun shields and proper anemities.

    Great for conferences/business meetings. Room was very clean, modern, perfect sound isolation. Had very good sleep there.

    Stayed in March 2024

  • Reviewed: 20 October 2023

    9.0
    A great 5 star hotel for a reasonable price
    • Leisure trip
    • Family with young children
    • Deluxe Room with City View
    • Stayed 3 nights

    The WiFi was paid, which is not appropriate for a 5 star hotel.

    The location is perfect. The room was clean and big enough and the bed very comfortable. The staff was very polite and ready to help with everything.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    7.0
    Nice but expensive
    • Leisure trip
    • Couple
    • Deluxe Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    No option for late checkout - not even a shower room to use!

    Great location. Nice restaurant for breakfast and pleasant outside bar area. Just prepare yourself for eye watering prices, but I guess that comes with the territory!

    Stayed in September 2023

  • Reviewed: 2 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room with Garden View
    • Stayed 2 nights

    i like everything

    room was super location is premium breakfast perfect

    Stayed in October 2023

  • Reviewed: 30 September 2023

    8.0
    We had a lovely stay and will perhaps come back next year
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Garden View
    • Stayed 4 nights

    (-)The pool area on the roof is no longer up to date - Without the fantastic view, the pool area would no longer be adequate for a hotel in this price range (-)The "hotel's own" beach in front of the hotel can only be used for a fee (Pier EUR 70,00, Front Line EUR 65,00, BED EUR 100,00, towel and umbrella included) (-)There is currently a large construction site next to the hotel. Work begins early in the morning, which can cause some noise (-)There is also a large construction site in front of the hotel at the moment. however, access and departure are possible

    (+)the location of the hotel is excellent (+)The center with numerous restaurants and bars is within walking distance (+)On weekends you can park around the hotel for free (+)There is a garage in the hotel (price per day EUR 28.00) (+)Room service takes place twice per day (+)You get two free bottles of water per day as well as Nespresso capsules for the coffee machine in your room

    Stayed in September 2023

  • Reviewed: 21 August 2023

    7.0
    Nice
    • Leisure trip
    • Family with young children
    • Deluxe Room with Garden View
    • Stayed 9 nights
    • Submitted via mobile

    Location

    Beds were not comfortable and seemed to be over used

    Stayed in July 2023

  • Reviewed: 2 August 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    No free wifi, does not worth value Concierge staff not helpful

    Best location

    Stayed in July 2023

  • Reviewed: 1 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • One Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    - Gym is so small, considering the hotel size - literally only a running machine. People were just walking in and then realising and walking back out. - Considering the hotel reception area is beautiful and has had a complete reverb, they have forgotten to renovate the swimming pool area. So it’s very tired looking and definitely doesn’t match the five star hotel. - You have to pay around £70-80 ranging up to £150 per sunbed per day to use the beach. There’s no discount considering your staying at the hotel etc - A little bit tired looking, parts of the room facilities like skirting board etc were falling apart. - Check in is at 4pm and was much later for us as the house keeping hadn’t finished as it was peak season. So bare in mind if your travelling and have children etc and going peak season - Very noisy, so when your laying in bed you can hear people on the streets etc. also some weird noise in the room sounded like pipe work or construction was happening

    Great location Lovely reception area Clean Service was ok

    Stayed in July 2023

  • Reviewed: 7 July 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Wifi is not free! Not worth the value

    Good staff and housekeeping Perfect location

    Stayed in July 2023

  • Reviewed: 6 July 2023

    8.0
    Overall Excellent experience, great location and friendly staff
    • Leisure trip
    • Group
    • Deluxe Twin Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Some issues that I had on my request to upgrade the room which wasn’t as per discussion and agreement, supervisor waived additional charges. Was charged extra for the third person per night even though I have given the hotel a notice that we will be 3 and no response of additional charges was communicated.

    Location of the hotel was excellent. Room service was very fast.

    Stayed in July 2023

  • Reviewed: 14 June 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    you should improve and have extra care in cleaning rooms because we received our room with dirty floor all nuts in the floor and also housekeeping are not changing bed sheets and not cleaning the floor with vacuum. they literally only arranging the room!!

    location is perfect

    Stayed in June 2023

  • Reviewed: 7 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Your only outside terrace is opening late , only early afternoon, why not earlier to have place for coffee or similar

    Location, entrance hall

    Stayed in May 2023

  • Reviewed: 7 May 2023

    9.0
    Great stay and on arrival very welcomed. For the price I think it was a good standard hotel.
    • Leisure trip
    • People with friends
    • Deluxe Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Think to have breakfast quite expensive do didn’t pay for this! But it didn’t make our stay less enjoyable as you can get breakfast anywhere in Cannes .

    Great location - lovely staff - and comfortable, clean and big rooms . lovely terrace bar in for evening sun down.

    Stayed in May 2023

  • Reviewed: 1 May 2023

    9.0
    Modern clean hotel with good amenities and a great service team.
    • Leisure trip
    • Couple
    • Deluxe Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Construction going on in front of the hotel in the street was dusty and made access more difficult.

    Nice clean and modern hotel in great location on the beachfront Cannes. Awesome service and staff.

    Stayed in April 2023

  • Reviewed: 1 May 2023

    9.0
    Clean bright modern hotel with outstanding service.
    • Leisure trip
    • Couple
    • Deluxe Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Hotel access was challenging due to street pipeline construction.

    Good size room and amenities. Service was awesome. We did not eat breakfast in hotel. Price too high.

    Stayed in April 2023

  • Reviewed: 1 May 2023

    9.0
    Great facility, room was clean and big enough, customer service was awesome.
    • Leisure trip
    • Couple
    • Deluxe Room with City View
    • Stayed 1 night
    • Submitted via mobile

    We chose not to eat breakfast at yhe hotel due to $48 Euro per person cost We only wished a petit dejeuner not a buffet.

    Service was great. Location was limited with traffic issues related to sewer line construction in front of the hotel and shoreline drive.

    Stayed in April 2023

  • Reviewed: 16 December 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Pool was closed. It has to be heated and open all year round.

    Nice View, Food either breakfast or in room dining are excellent. And helpful friendly staff

    Stayed in December 2022

  • Reviewed: 5 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Garden View
    • Stayed 1 night

    A little confusion when we arrived. The Lady at Checkin said we had only booked for 2 people and asked would we like to book a second room. It was a shock. I showed her the Reservation confirmation for 3 people and she sorted it quickly.

    Attractive Modern Hotel. They had a Singer in the Lounge area (Saturday night) which was the highlight. The doormen were helpful and supplied the loan of an Umbrella.

    Stayed in December 2022

  • Reviewed: 16 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    had to pay wifi… and weak Tv signal a shame for such 5 stars

    Stayed in October 2022

  • Reviewed: 12 September 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Twin Room with City View
    • Stayed 6 nights

    wifi not included in room rate and very small gym.

    central location, very clean and nice breakfast. in 2022 wifi should be included in room rate.

    Stayed in September 2022

  • Reviewed: 6 September 2022

    7.0
    couples getaway
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Partial Sea View
    • Stayed 2 nights
    • Submitted via mobile

    the room was well outdated as the plugs were falling off & housekeeping could have done a better job

    second time at the JW the first was i think back in 2016 during a friends wedding & this time it was for my wife & I you can’t go wrong with the location, they have amazing fast service compared with how packed it was most of the staff are very helpful & the view from the balcony was sea view is worth it

    Stayed in August 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: