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Reviews of Hôtel l'Arena 3 stars

139-145 rue du Général de Gaulle, 83600 Fréjus, France

#14 of 53 hotels in Fréjus

Guests' Choice

Review score

Based on 63 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 30 May 2024

    8.0
    A lovely hotel in a great position up in the old town with an excellent restaurant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing.

    The hotel's restaurant was outstanding. We enjoyed an excellent dinner that was of a very high standard at a very reasonable 3 course meal inclusive rate. We ate in the lovely outside garden courtyard, which was extremely pleasant, quiet and sheltered from the breeze. All staff were very pleasant and helpful.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Great location for exploring Frejus.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Some of the decor feels tired and in need of renovation. My bedroom, being opposite the bar on the other side of the street, was noisy on the Saturday night, though the double glazing helped.

    All the staff were exceptionally helpful and friendly. The breakfast was wonderful, with a great deal of choice. The position in the older part of Frejus was a revelation, and the secure parking was reassuring.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Service was great! Food was great. In all a great value.
    • Leisure trip
    • Couple
    • Deluxe Family Room
    • Stayed 2 nights

    Perfect location in center of town.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    good stop over when touring
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    breakfast was limited tables for breakfast outside very limited and not always laid/cleaned as already laying for lunch

    excellent evening meal secure parking beautiful setting for outside eating

    Stayed in May 2024

  • Reviewed: 6 April 2024

    8.0
    Nice but basic
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was a bit worn and carpet was very dirty. No amenities in the room like kettle, fridge safe or anything like that.

    Good location next to centre ville. Plenty of shops and things nearby. Staff were incredibly friendly and helpful. Lovely.food in the restaurant.

    Stayed in April 2024

  • Reviewed: 14 March 2024

    8.0
    Enjoyable stay made to feel very welcome
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    It would been nice to have a head height shower.

    Friendly and helpful staff. Location central and close to railway station. Pleasant garden.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No proper windows but brilliant staff

    Location and VFM

    Stayed in March 2024

  • Reviewed: 25 February 2024

    8.0
    A welcoming hotel with friendly staff in a good location
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights

    The location is a fair walk removed from the seaside, but it's a level walk and most people wouldn't have a problem with the distance, The cost of the breakfast is on the high side.

    Very friendly staff, who were always willing to assist. Good location, close to the centre of Old Fréjus, as well as a train station. Good breakfast and comfortable rooms.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    7.0
    Quaint and next to the center.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Staff was friendly and helpful. Room views great. A quaint hotel with nice ambience.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in January 2024

  • Reviewed: 22 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Parking is a bit tricky.

    Stayed in January 2024

  • Reviewed: 25 August 2023

    8.0
    Well run hotel, with helpful staff.
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 7 nights

    On a Sunday, between 12pm and 7pm the pool area was opened to the public, making it impossible to get a sun bed or to use the area. This was mentioned to us before we arrived but we didn’t appreciate just how busy the pool and surrounding area would be. The music, which was quite loud, finished promptly at 7pm. Thankfully, during the week the pool area was quiet.

    Excellent location, within walking distance of restaurants and bars. The hotel plat du jour was very good and was well attended. Breakfast was a continental buffet style, which had a good variety, though some items were not always available every day.

    Stayed in August 2023

  • Reviewed: 24 August 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The management had sublet the pool and the restaurant at weekends to an Facebook influencers type set and residents were made to feel uncomfortable with a very loud disco playing in the entire pool area

    Nice hotel lovely staff

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    It was a good stay.
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    They had an open pool party with guest not staying at the hotel.

    Helpful staff, secure parking, at the city centar (pedestrian zone) jet reachable by car, good breakfast in the morning and reastaurant during the day.

    Stayed in August 2023

  • Reviewed: 9 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    There was a strong smell of humidity in the bathroom

    Stayed in August 2023

  • Reviewed: 2 August 2023

    9.0
    Get rid of the pool parties, it’s spoiling it.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Why on earth would you have pool parties on a Saturday and Sunday afternoon with two dozen youngsters who think they are gods gift. No surprise there were no hotel guests around the pool at those times

    Lovely hotel, very friendly staff. Food in the restaurant was exceptional.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    8.0
    We enjoyed our two days there, Frejus was a pit stop enroute to Tuscany. We were there to rest up and we got that.
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    NO SHOWER, VERY DISAPPOINTING

    The location suited us perfectly, in the middle of the old village and close to the arena. Lovely pool but the standout for us was the excellent restaurant. Dined twice and we felt after 5 weeks touring France the dishes produced were the best. Well done to the Chef!

    Stayed in July 2023

  • Reviewed: 24 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    The breakfast was the only area that could be improved - very basic.

    We enjoyed the whole experience and would definitely come back if we have the chance.

    Stayed in April 2023

  • Reviewed: 23 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    No vegetarian food in the restaurant. Everything else was great. Thank you

    Friendly, helpful staff.

    Stayed in April 2023

  • Reviewed: 16 January 2023

    7.0
    all good except there was only ACTH’s no shower. we had to move room because the water faucet in the bath was broken and
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    location

    Stayed in January 2023

  • Reviewed: 15 January 2023

    8.0
    Friendly staff, lovely food and secure outdoor parking
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    no heating in room

    secured parking

    Stayed in January 2023

  • Reviewed: 20 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 3 nights

    However, we found out that our garden door could not be locked. We had a room on the first floor and from the pool everyone could reach this door. We reported this to the reception where we got the answer that we had to slam the door hard. When we wanted to try this we already saw that the window was loose in the frame. This was probably also tried by previous guests and failed. When we want to go for dinner we decided to put the important things in the safe. This did not work either. Again reported to the reception. We clearly indicated that it is not pleasant to leave all your stuff in the room whose door can be opened by anyone. We had asked for another room but unfortunately there was none free. We could get a room in the non-renovated part of the hotel. For images, see the last pictures what are indicated on booking. We were shocked. It smelled extremely musty and was the complete opposite of what booking shows in the first 100 pictures. In doing so, the lady at the front desk indicated that we could put our stuff with them, which of course is inconvenient. You book a room for storage of your belongings and for an overnight stay. The conversation at the front desk was in unpleasant and we were ignored in between picking up the phone and receiving guests while she was talking to us. Fortunately the next day the manager came directly to our room to fix the lock and gave us a free breakfast for the inconvenience. He treated us nicely and showed understanding for the situation. This is how the lady at the front desk could have responded the night before. Similarly, when we checked out, she did not ask us how our stay was and few words came to mind. Conclusion: - The hotel clearly still needs some direction and is a bit messy in its organization. - Sign in front of the door with 'do not disturb' the cleaning lady came 2 times at the door if she could clean the room. After we told her to be gone in 15 mins she did not come back to clean the room either.

    It is a neat and clean hotel. Pleasant location. Town and beach is within walking distance. Exactly as partially expected from the pictures. It is important to know that not all rooms have been renovated. The first 90 pictures mentioned on booking are some rooms that are finished. We had a renovated room with a non-renovated bathroom. Other than that, this was not a problem for us. It was clean but unfortunately not exactly what we booked. So far we were satisfied.

    Stayed in September 2022

  • Reviewed: 31 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    breakfast was disorganized and we paid €12 each for a basket of bread and 2 baskets of pastry (croissant etc) between 4 of us.

    nice room, aircon worked well. staff were helpful

    Stayed in July 2022

  • Reviewed: 31 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom Garden Terrace Swimming pool

    Stayed in May 2024

Showing 1 – 25

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