Chemin de Belledonne, 73100 Tresserve, France
#14 of 14 hotels in Tresserve
Guests' ChoiceBased on 17 hotel reviews
8.9Cleanliness
9.7
Comfort
9.5
Location
9.4
Facilities
9.4
Staff
9.2
Value for money
8.3
Free WiFi
7.5
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Showing 1 – 17
Reviewed: 18 December 2023
Zac
United KingdomGreat location, friendly staff and wonderfully clean rooms. Food was also a highlight of our stay.
Stayed in December 2023
Reviewed: 9 December 2023
Linda
United KingdomNo choice in restaurant apart from the degustation menus.
Great location and beautiful property. The team were all very nice and dinner was great.
Stayed in December 2023
Reviewed: 1 July 2023
Ivana
SwitzerlandBreakfast was not that great. You have to wait quite a bit since since it‘s à la carte and the staff at the restaurant wasn’t very friendly and super stressed.
Amazing place, hotel staff was very friendly and the location is perfect for a long relaxing weekend!
Stayed in June 2023
Reviewed: 30 April 2023
Viktorija
United KingdomN/A
Great place to stay! Lovely staff, a great restaurant and a terrace with a beautiful view. Having a gym and a spa is always a bonus. Tasty breakfast. Pet friendly! :)
Stayed in April 2023
Reviewed: 8 April 2023
Franck
United Kingdomnothing
The food
Stayed in April 2023
Reviewed: 6 August 2022
Paula
SwitzerlandI would love it if they had a short and limited section for the dinner menu that is a la carte. the dishes are beautiful and I can appreciate that it takes an incredible amount of effort and love to produce them but although they are beautiful they are not particularly delicious.
the view is amazing! such professional and friendly staff. it is our third time and I recommend it to everyone that I know! I will definitely return!
Stayed in August 2022
Reviewed: 10 July 2022
Laurence
United StatesFirst class property and staff. cuisine was excellent.
Stayed in July 2022
Reviewed: 26 July 2021
Nicole
United KingdomThe restaurant was superb!
Stayed in June 2021
Reviewed: 29 April 2024
Dominic
FranceThe food was disappointing, a plate of limp salad leaves if you are vegetarian and the other two dishes had to be returned to the kitchen, both cold and undercooked. The staff, whilst polite and friendly, seemed overwhelmed (even though we were the only guests in the restaurant) and unable to answer simple questions. Breakfast was a pretty sorry affair with many items unavailable. In addition, there was an overpowering smell of drains in all of the public spaces of the hotel. Nothing about the whole experience felt 5 star.
The hotel building is beautiful, with well kept gardens and a view across the lake. The bedroom and bathroom were spacious and clean. There are EV charging points available. They accept dogs.
Stayed in April 2024
Reviewed: 1 April 2023
Dmitrii
Andorra“Give us your CVV code to be recorded in our files together with all the details of your credit card” was the first request of the receptionist after we prepaid our room at check-in. During next 15-20 minutes we were forced to provide detailed explanations why we can’t do so - that this requirement is ILLEGAL, it violates our rights on financial data protection, it infringes the terms and conditions of our bank providing us credit card services, etc. It was almost midnight, we drove several hours and just wanted to get some sleep. But instead we were forced to protect our financial data. This situation ended with a phone call of the receptionist to the director with a commentary in French that “these tourists made a huge scandal” (even though we were calm and polite, just standing on our point) and finally they allowed us to enter our (prepaid!) room and get some sleep. (1) Claiming of an illegal requirement (record our card’s CVV), (2) insisting on it against our objections, (3) lying about the “scandal” which insulted us, since we kept being nice even in such circumstances, (4) no excuse or compensation for the inconveniences caused - these all factors didn’t allow us to enjoy the well-equipped facilities of this spa-resort.
Design of the room and hotel
Stayed in March 2023
Reviewed: 27 March 2023
Jodi
Switzerlandthe restaurant service in the evening seems a little fractious between the staff
setting was lovely.
Stayed in March 2023
Reviewed: 2 July 2022
Stephen
United KingdomAmazingly our superior room had no shower! Only a central stand-alone bath with stand-pipe fitting and hand-held shower-head. There was nowhere to put soap, shampoo etc
The view from the hotel is spectacular.
Stayed in July 2022
Reviewed: 30 August 2021
Stephan
Maltawe knew that we booked the last room available and as usual it was the former broom room😝 noisy from the side where the very noisy ventilator of the kitchen blows straight into the window😝 the other windows are straight to the noisy road😝 the rental bikes are for very leisurely rides and not well maintained (lack of tire air and one bike the gear changes did not work) the toilet should be separate from the bathroom😝
- friendly staff - very attentive GM - superb dinner + bfast - comfortable bed
Stayed in August 2021
Reviewed: 15 May 2022
Anonymous
SwitzerlandIn the room They have a funny auto detect light at night that illuminates the bathroom area in a very strong light in the middle of the night and actually wake you up.
The Spa, the view, very friendly and helpful staff, the facilities.
Stayed in May 2022
Reviewed: 14 May 2024
Alexandre
SwitzerlandThere are no comments available for this review
Stayed in May 2024
Reviewed: 4 June 2021
Benjamin
FranceThere are no comments available for this review
Stayed in May 2021
Showing 1 – 17
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