perfect location with parking a must in the city centre. Surrounded by beautiful architecture. Would definitely come again. The stag went well above board and made our stay so so welcome Thank you so much. Norm &Mel

Stayed in May 2024

The door to the toilet in the room was a sliding door which was noisy through the night, a different door is needed.

Had detailed email on how to get to the hotel due to the bollards in the town centre. The hotel was only 10 minutes from the Port of La Rochelle and shops and restaurants. They upgraded our room on arrival. Could not fault any of the staff. Had a lovely cocktail bar. Our dog was welcome throughout.

Stayed in May 2024

The cost to get breakfast is ridiculous. Some guests would like breakfast one or two mornings in hotel during an extended stay when it's not included in their room rate, but the price here is too much for what is offered compared to other hotels. It's best to just go out for a coffee and croissant in local cafes which are numerous and good value. Bar and room service menu for a 5 star hotel should be better. Very limited food offering.

Location excellent. Room very comfortable. Clean. Good facilities in room with a fridge and coffee maker and kittle. Internet speed also good

Stayed in April 2024

Nothing

The staff were so welcoming and friendly, the breakfast was so fresh and delicious and the restaurant Arco was unbelievable - the food and the staff were both fantastic. I couldn’t fault the stay - thank you!

Stayed in May 2024

Nothing!

Fantastic and welcoming staff who couldn't be more helpful. Relaxed atmosphere, calm and cosy. Great stay!

Stayed in May 2024

We were disappointed with the restaurant. It was expensive and mostly the food was excellent. It did not however meet our expectations for what we spent there. One young female staff member was not as pleasant and helpful as we had hoped. This was balanced by the exceptional service of one young man. We would not recommend the massage.

The decor was very relaxing. Its location was excellent. The staff were very helpful.

Stayed in April 2024

Everything was excellent

Staff/ customer service/ friendliness/ location/ bar/ room/ ambience.. everything!

Stayed in April 2024

great location, nice staff

Stayed in April 2024

Nothing. Loved everything.

Amazing staff. So helpful. Loved the whole atmosphere! Gorgeous hotel. Would love to return

Stayed in April 2024

Overall our stay was good. We had an issue with room service where we ordered what we thought was a croque monsieur but it was a croque fromage. Eventually, we found an arrangement where we only paid for one breakfast instead of 2. Good compromise

Stayed in April 2024

Everything was good

Loved interior, location , bar. Our room was very cozy and new. Breakfast was fabulous!( yuh can find anything you want, even champagne 🥂) The atmosphere was very warm, friendly and professional. Quick check in, welcome drink in the garden. All the stuffs for our little doggie ♥️ The location is very central, but cozy and calm. It was really delightful to stay there .

Stayed in April 2024

Breakfast outrageously expansive. No place in the room to put our clothes

Very well located. Staff very helpful and pleasant

Stayed in April 2024

Champagne on arrival and a room upgrade. Boom!

Stayed in April 2024

The staff and the rooms

Hello, the staff was great and helpful. The location is good, the rooms are big and clean. the only comment is that the breakfast is expensive. Very recommended.

Stayed in March 2024

Hotel is located in an ideal location in the heart of La Rochelle. Upon arrival the staff were very friendly and greeted us with a glass of champagne! The hotel is modern, luxurious with an authentic old feel. I would definitely stay again!

Stayed in March 2024

Modern room well equipped really comfortable bed

The staff are very welcoming and efficient

Stayed in March 2024

need bigger cups in the room so you can make tea ... only has expresso cup

location and staff where great

Stayed in February 2024

Bathroom was not really convenient. No place to put a towel, shower is too small.

Location, lobby, cleanliness, design were really nice. Stuff was very attentive. Spa was not big, but you still can relax here.

Stayed in December 2023

Nothing really disappointing… If you need absolutely to mention something: water pressure of the shower but that’s it

Super location in downtown La Rochelle. Very nice and spacious room (had the chance to be in the suite), very friendly staff, great cocktails

Stayed in December 2023

No complaints whatsoever!

We had a really pleasant stay at the Maison des Ambassadeurs. It's in a very good location in the centre of town and the building and grounds are very attractive. Our room was spacious, quiet and comfortable with a well-laid-out bathroom. The large hotel lounge and bar was a great place to relax in the evening. The various staff members we came into contact with were uniformly pleasant, helpful and polite. I would have no hesitation in recommending this hotel to anyone.

Stayed in December 2023

Staff are great very helpful. Open fire was lovely.

Stayed in December 2023

A little awkward to get too. Barriers in the streets, but sorted with a phone call.

The total feel of the place. IT’s December and it was warm smelt amazing, lol fire and drink on arrival. Great location too.

Stayed in December 2023

I first stayed here in 2017 and returned on this latest visit with my dog. They staff were super helpful and they even left a dog bed and bowl in the room for my pet. Room was spacious and bed extra comfy

Stayed in December 2023

The windows did not give great insulation when it was cold.

Excellent location. Really fantastic staff, everyone of them thought to go above and beyond their role to give that little extra to us. A special mention for Emy, Arthur and the guys who looked after the car and bags

Stayed in December 2023