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Reviews of Authentic by Balladins, Le Carré d'Aix 2 stars

94, rue du Casino, 73100 Aix-les-Bains, France

#24 of 26 hotels in Aix-les-Bains

Guests' Choice

Review score

Based on 55 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.5

  • Location

    8.8

  • Facilities

    6.9

  • Staff

    7.8

  • Value for money

    7.7

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 3 January 2024

    8.0
    Great place to be in Aix-les-Bains.
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The light on bathroom is automatic (by movement). If you go there in the middle of the night it will take some time to turn off. I recommend to add a curtain to hide that light, because the wall between the bathroom and bedroom are glasses ( not clear glasses).

    Location was great near all main spots. Staff was friendly and helpful It is an old building so that should be taken into account. Having good water pressure (and temperature) in the 5th floor was very good. It had elevator (working).

    Stayed in December 2023

  • Reviewed: 25 September 2023

    7.0
    A good quality budget hotel
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    The room with a view on the fifth floor was not a good idea. Comes with an extra flight of stairs; do not accept if you don't like heights. The rooms on the first 4 floors are basic but good quality and clean. Wi/Fi is OK as long as you only have a single device, as only a single logon at a time is allowed. Otherwise if you want to use Wi/Fi on your phone you will have to completely turn off your PC (otherwise the sleeping PC holds the Wi/Fi logon permanently).

    Price and Location in center of town next to a lot of restaurants (250 m to train station) Basic facilities. Lift to the 4th floor is good. The manager Betrard is friendly but you have to walk 100m up to the Broisin Hotel or ring him.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Close to the train station

    Stayed in July 2023

  • Reviewed: 30 July 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I didn't like that the shower room was very narrow.

    The hotel is very conveniently located in the town centre. It's very secure. Only the person booked has the codes for the door and the room. It's quiet, too and clean.

    Stayed in July 2023

  • Reviewed: 25 July 2023

    7.0
    Good value for money.
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Old building. Noisy.

    Location. Size of the room. recently renovated.

    Stayed in July 2023

  • Reviewed: 19 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    great location and comfortable room - nothing special but overall great value for money :-)

    Stayed in June 2023

  • Reviewed: 17 April 2023

    7.0
    Vieillot plus que vintage
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cheap

    Situation

    Stayed in March 2023

  • Reviewed: 24 December 2022

    7.0
    Check-in was a faff.
    • Leisure trip
    • Solo traveller
    • single douche
    • Stayed 1 night
    • Submitted via mobile

    They didn't use booking.com massaging to send the PIN for the door (I was checking in late) so I had to call them to get let in. Lift doesn't go to the top floor where my room was. This might be an issue if you're bad with steps.

    Once I got checked in I couldn't really fault anything. Great pub round the corner.

    Stayed in December 2022

  • Reviewed: 24 September 2022

    8.0
    Correct
    • Leisure trip
    • Solo traveller
    • single douche
    • Stayed 3 nights
    • Submitted via mobile

    Correct

    Stayed in September 2022

  • Reviewed: 28 July 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • single douche
    • Stayed 1 night
    • Submitted via mobile

    very hot on 5th floor, no airi

    location in the centre

    Stayed in July 2022

  • Reviewed: 2 May 2024

    9.0
    A great hotel w/potentially problematic neighbors
    • Business trip
    • Solo traveller
    • single douche
    • Stayed 1 night
    • Submitted via mobile

    I stayed the evening before a jour férié so perhaps the town was more in a party mood, but the proximity to the casino and the constant sound of cars and motorcycles racing down the strip was hard to deal with. The partying was still going on when I got up at 5am.

    The room and check-in procedures were great. It was within walking distance to the gare. I got in late, but the directions were easy to follow.

    Stayed in May 2024

  • Reviewed: 12 March 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night

    Old everything! it was hard to get in to the property too but mainly due to the email I should have received with codes, was in my spam! Can we plan sms or whatsapp messages instead?

    location is good but the property is very old and we stayed in a particularly miserable room!

    Stayed in January 2024

  • Reviewed: 18 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The host was personable and made us feel very welcome. There were several restaurants and the train station nearby. The room was clean. It was a very pleasant stay.

    Stayed in September 2023

  • Reviewed: 11 October 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • single douche
    • Stayed 1 night
    • Submitted via mobile

    All was good

    Quick access to rooms Extraordinary promotions Very clean Very cool owner !

    Stayed in October 2023

  • Reviewed: 3 October 2023

    2.0
    Avoid this hotel!
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Difficulty with lack of instruction for automated access Broken shower was unusable Hot water supply poor Little or no internet access Only one towel other than 2 bath towels Only one bedside lamp Generally low-end accommodation not even two star. Misleading description & photos My wife found a needle in the bed! No 'do not disturb sign

    Clean sheets

    Stayed in October 2023

  • Reviewed: 27 August 2023

    10
    Perfect choice on budget in the heart of the city.
    • Business trip
    • Solo traveller
    • single douche
    • Stayed 1 night
    • Submitted via mobile

    The location was perfect, clean and comfortable room, such a soft bed.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    5.0
    The location is good. The room was relatively clean but it is quite old and no staff there made sure that the guests are
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Room doesn’t have enough air flow. Other guests smoke in the hotel, a strange man in the building using facilities like his own home, no one warned them because there were no staff presented.

    Location and price

    Stayed in August 2023

  • Reviewed: 29 June 2023

    1.0
    Worst experience I had.
    • Business trip
    • Solo traveller
    • single douche
    • Stayed 1 night
    • Submitted via mobile

    Nothing! I never got in.

    No parking. No entry code until 10.30pm. Could not even get in. Rang the bell. Recorded voice only in French. No one to reach and talk to. I had to look for another hotel. Could not be worse.

    Stayed in June 2023

  • Reviewed: 24 June 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • single douche
    • Stayed 1 night

    modern check in

    Stayed in June 2023

  • Reviewed: 24 June 2023

    5.0
    Passable
    • Leisure trip
    • People with friends
    • single douche
    • Stayed 1 night
    • Submitted via mobile

    Checking system which is remote and idiosyncratic. We arrived late afternoon and had not been able to access email en route. We could access the foyer but not the rooms without another code. Luckily there were alternative arrangements at a nearby hotel. He rang the owner and got us the codes. Luckily as the email via Bookings. Com didn’t arrive til 0533 the following morning

    The location

    Stayed in June 2023

  • Reviewed: 27 May 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • single douche
    • Stayed 2 nights
    • Submitted via mobile

    No one is in the reception to meet you, which can be nice. You just get a code on your phone to go in your room. All the messages you get from the hotel is in French Everyday 9 in the morning housekeeping/ a lady comes into your room. I was sleeping the first time it happened. I think the hotel should invest in some do not disturb signs, or check the room later since 9 in the morning is quite early.

    I liked the location and that the room had a big window you could open

    Stayed in May 2023

  • Reviewed: 10 July 2022

    9.0
    Lovely classic french stay
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    No coffee facilities Very hot No air con but hotel gave us fans so fine

    Very individually styled rooms on old french classic style Parking available round the corner Close to main street with lots of restaurants to suit all pockets

    Stayed in July 2022

  • Reviewed: 6 July 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • single douche
    • Stayed 1 night
    • Submitted via mobile

    Staff service are Real Gentlemen 👌🏼

    Stayed in July 2022

  • Reviewed: 20 February 2022

    10
    Very good stay, good bed,clean I recommend
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Excellent location and great staff very helpful we came early to drop our luggage but as the room was ready We were allowed in the room that Was very very nice 😁

    Stayed in February 2022

Showing 1 – 25

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