2 Avenue de la plage, 40600 Biscarrosse-Plage, France
#4 of 53 hotels in Biscarrosse-Plage
Guests' ChoiceBased on 85 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.8
Facilities
8.9
Staff
9.3
Value for money
8.3
Free WiFi
8.1
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End of dialog contentReviewed: 10 May 2024
Danielle
Francesituation execptionnelle,
Stayed in May 2024
Reviewed: 3 December 2023
Aleksei
UkraineExcellent hotel. Beautiful view from the window and the sound of the ocean.
Stayed in December 2023
Reviewed: 13 November 2023
Peter
United KingdomThe approach to the hotel was baffling and extremely difficult to find, the correct roadway and right direction was not signed and should have been; the final approach to the hotel was achieved by elimination of all the alternatives. The Hotel externally is a little bit 'tired' looking and could do with a new coat of paint.
The restaurant in the evening was an unexpected surpise with such wonderful food.
Stayed in October 2023
Reviewed: 1 November 2023
Mark
United KingdomThe Second Lady on reception in the evening had no interest in helping us ! For a four star hotel it is very over rated ! The breakfast in the morning was cold only for the young girl to tell us she had forgotten to turn the food heater on. No milk to cater for guests drinking coffee white, and hair dryer didn’t work !
The room was very clean and the location was great , seeing the sun go down was wonderful. The lady on reception upon our arrival and in the morning was excellent and nice.
Stayed in November 2023
Reviewed: 29 October 2023
David
SwitzerlandI chose a room advertised as having a sea-view but it was mostly restricted by a large balcony. The smoking area was right underneath my window.
It's really, really close to the beach. Breakfast was pretty good.
Stayed in October 2023
Reviewed: 7 October 2023
Philip
FranceBar not open enough during the day and closed 2 days a week. Sadly the wifi was not at all good.
Excellent comfortable clean hotel and room. Great view of the sea from the room. The breakfast was superb and wonderful view over the beach and sea from the dining room.
Stayed in October 2023
Reviewed: 1 October 2023
Mohammad
SwitzerlandPerfect location, super clean and modern! The view is exceptional and breathtaking!
Stayed in September 2023
Reviewed: 23 September 2023
Magdalena
SpainThere was a general power cut throughout the town that left the town without power for 2h or so. The power at the hotel did not come back until next day. The staff did not communicate anything about it and so we missed that engagement with the customers. Also, the air conditioning did not work for one additional night and, again, one had to ask the staff for help and we escalated our situation to the hotel’s director. There was absolutely no proactive approach and no proactive compensation (even as simple as a note and a complementary voucher or something). That made the experience less joyful.
The location is absolutely marvelous. We had a room on a ground floor with a little patio and it was very spacious and comfortable.
Stayed in August 2023
Reviewed: 22 September 2023
Simon
United KingdomGreat locatio. Great staff
Stayed in September 2023
Reviewed: 13 September 2023
Harriet
United StatesRigid hours for coffee and a roll. Slept late due to jet lag, then they grudging agreed to sell me coffee and a roll with jam. (Nothing they had to make!), but only if I sat in a very hot spot. There were 50 empty tables in a cooler area but they were reserved for (imaginary) people who wanted to eat a meal.
Great location, great food at the restaurant, nice warm pool, wonderful swimming in ocean.
Stayed in September 2023
Reviewed: 1 September 2023
Nicky
United KingdomRooms were quite tight and the bed frame caught the back of your legs when you got in and out.
The location was fantastic, on the beach. Easy walking to restaurants. Rooms were exceptionally clean and staff pleasant and helpful. Lovely bed linen. Pool and surrounding area were never busy. Good pool towels. A balcony was really nice, good view across the beach and sea. Breakfast was great till 10.30am with a wide range of choice. Ate in the restaurant one evening, delicious!
Stayed in August 2023
Reviewed: 27 August 2023
Chris
United KingdomSome regular building maintenance would help the overall quality, noisy public spaces in front of the hotel late at night
Great location, excellent service, small but comfortable rooms
Stayed in August 2023
Reviewed: 18 August 2023
Nicola
United KingdomNothing
Staff super friendly from the lovely ladies on reception to Marianne at the bar who was so pleasant and efficient. Hotel facilities were fabulous and a great location for access to the beach and to all the nearby restaurants and shops. Room was spotless ( thanks Valerie )and extremely comfortable with much needed air conditioning. Good selection for breakfast - I will be back!
Stayed in August 2023
Reviewed: 5 August 2023
Mathieu
CanadaPoor Wifi
Great location and very spacious and comfortable rooms
Stayed in August 2023
Reviewed: 1 August 2023
Jim
IrelandGreat location on superb beach in a lovely town. Staff friendly and professional Clean spacious rooms Secure parking
Stayed in June 2023
Reviewed: 1 August 2023
Hervé
FranceNothing
The place so close to the Ocean, the pool, the quiet room, the restaurant and the breakfast and the team members ladies as cute as kind !
Stayed in July 2023
Reviewed: 30 July 2023
Maurizio
ItalyThe breakfast was rather ordinary for an Hotel of this kind
Excellent location with a magnificent view over the ocean and a very peaceful environment
Stayed in July 2023
Reviewed: 8 July 2023
Lesley
JerseyEvery thing was brilliant
Amazing hotel one of the best places we have stayed at - lovely swimming pool and right on the sea front
Stayed in June 2023
Reviewed: 13 June 2023
Martin
United KingdomNothing.
It’s style. Very contemporary. Very clean.
Stayed in June 2023
Reviewed: 23 May 2023
Catherine
United Kingdomlocation & room. superb breakfast
Stayed in May 2023
Reviewed: 6 May 2023
Sebastian
Switzerlandrooms are on the smaller side but you will want to go outside anyway
the view, the extreme cleanliness of the room - i saw a cleaner with a brush meticulously going around the balcony. Fresh restaurant dishes made from ocean food
Stayed in May 2023
Reviewed: 26 April 2023
Stephen
United Kingdomclosed restaurant and bar Tuesday and Wednesday
Stayed in April 2023
Reviewed: 16 April 2023
Astradir
SwitzerlandUnforunately, I was quite disappointment by the hotel because it was not possible to see the ocean from my room due to the architecture. Maybe other rooms are better, but looking at the room map my room was the worst in that regard. I can only assume that I was given this room as a solo traveller (paying the double rate though...). They offered me to stay on the ground floor, which had the same problem. Also the wifi was very slow with constant need of reconnection. The hotel is brightly illuminated throughout the night, so you need ot keep the blinds down which makes it impossible to hear the waves in the night. There are no curtains.
The hotel is a nice modernist building, right on the beach and with many bars, shops and restaurants nearby. My room was very tastefully furnished, impeccably clean and with nice boat-deck style floors. I appreciated the coffee maker. The staff was helpful and friendly, the breakfast tasty.
Stayed in April 2023
Reviewed: 10 April 2023
Philip
BelgiumBreakfast is served (7:30-10:30) in the hotel restaurant, with view on the ocean. Nice. But around ten, hotel staff start to prepare the restaurant for lunch so you start to feel not welcome and pressed to leave. Moreover, when I asked at 10:15 to get some eggs (none were left ; there were 3 black slices of bacon remaining) I was told that this was totally impossible. I was "too late" and they were not going to serve me. It was only after making a big fuss with two different members of staff that I managed to nevertheless obtain one single boiled egg. It says everything about service mindedness.
Beautiful location
Stayed in April 2023
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