1170 Petite Route des Milles, 13090 Aix-en-Provence, France
#41 of 45 hotels in Aix-en-Provence
Guests' ChoiceBased on 29 hotel reviews
7.1Cleanliness
7.5
Comfort
7.4
Location
8.3
Facilities
6.9
Staff
8.2
Value for money
6.7
Free WiFi
7.3
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Showing 1 – 25
Reviewed: 8 July 2023
Anne-laure
SwitzerlandFirst, the faucet in our bathroom was broken. Then, we didn’t like the breakfast, which wasn’t worth the money.
We really enjoyed the location and the swimming pool. Also, the employees were helpful when we needed them.
Stayed in July 2023
Reviewed: 2 July 2023
Michaela
SwitzerlandAdministration. They don’ understand their own reservation system. They loose reservations and don’t keep up with cancellations done through booking. Bis mess.
The location in the forest
Stayed in July 2023
Reviewed: 23 June 2023
Juliet
AustraliaThe room was a bit tired and the couch was very uncomfortable.
The pool and terrace area was very nice and relaxing in the afternoon heat.
Stayed in June 2023
Reviewed: 4 April 2023
David
NetherlandsThe room was situated at the foot of a steep hill apart from the main building which contained the restaurant facilities. It was difficult to locate the check in desk when we arrived.
Good restaurant which supplied an excellent evening meal and a reasonable breakfast
Stayed in January 2023
Reviewed: 13 March 2023
Annette
CyprusWe would not recommend a stay in March. I specifically asked upon arrival if we would have a room with a terrace but this was not the case though we were the only guests. We were told we could use all outside places but that is not the same. When I asked if the bar was open I was told no though it is specified on booking.com it would be open until 10pm. On the plus side, we had the whole place to ourselves the next morning.
The location is brilliant. Forest all around and a quiet and beautiful setting, with many choices for sitting outside and relaxing around the pool. Even the promised squirrels were in evidence. Great for guests who want to stay near the town but avoid the noise and the crowds. Friendly management, good breakfast.
Stayed in March 2023
Reviewed: 29 September 2022
Anne
United KingdomA very large family party was in for a couple of days and access to meals was restricted.
nice quiet location in the woods. handy for visiting Aix
Stayed in September 2022
Reviewed: 22 August 2022
Eric
Belgiumnothing
Location and kindness of the people
Stayed in August 2022
Reviewed: 9 July 2022
Jonathan
SwitzerlandThe grounds and public areas could easily be improved with a little care The staff seemed reluctant to go out of their way to help guests. For example, on checking in there was no offer to carry my bags to my room. No closed off changing and showering areas for guests to use after checking out.
Location Price Assistance in getting a taxi etc. Food and wine
Stayed in July 2022
Reviewed: 11 June 2022
Alice
BelgiumBreakfast was poor and the rooms was renovated but not finished
It was clean and the staff was friendly
Stayed in June 2022
Reviewed: 28 May 2022
Lara
United KingdomCould have used a few more pillows to be comfortable, we got one small pillow per adult.
The staff was quite friendly.
Stayed in May 2022
Reviewed: 11 October 2021
Anne
United KingdomWe arrived in heavy rain, and had to wait under a mat covering before the receptionist arrived. The dining room lack any charm, and could have been at a bus station.
Location reasonably quiet and good access to the TGV. The pool would have been welcome if the weather had been warmer.
Stayed in October 2021
Reviewed: 24 August 2021
Lydia
NetherlandsUnderstaffing situation, room not properly cleaned at arrival and no cupboards to put your clothes in! The restaurant proclaiming a great cook, which was not present during our week there. Menu announced was not available, dishes missing as not enough food. The lock box in the room was never fixed despite us reporting it. The room decorations are none, paintings on walls not well done. For a room of this price disappointed! Balcony dirty not even clean once during our 7 days stay!
The location in the pines is lovely and calm , and some of the staff were very sympathetic and really trying todo their best, especially at breakfast such sweet older man and woman. The gardener was so kind and trying to help his colleagues under staff.
Stayed in August 2021
Reviewed: 21 June 2021
Carpatos
SpainThe room very smelly and old, also bathroom Not very good for a walk around, you need the car to move
Very good restaurant and the place very quite ams special
Stayed in June 2021
Reviewed: 14 November 2023
Francoise
United KingdomThe radiators could not be turned on yet in early November... the old fan in the room made a huge racket, there was a bad smell in the bathroom, the restaurant room in the evening was very cold, and some things were broken (ex the small pivoting mirror could not stay up). The staff were not particularly nice at reception.
The view from the balcony.
Stayed in November 2023
Reviewed: 12 July 2023
Stephen
SwitzerlandFirst very difficult to find. On arrival a very noisy student end of term party. Room very damp and miserable. We left with the assurance to be refunded.We are still waiting. Never again.
Stayed in June 2023
Reviewed: 17 June 2023
Nicola
United Statesquiet , secluded location with nice woods surroundings
Stayed in June 2023
Reviewed: 22 May 2023
Andrew
United KingdomFriendly, family property, nestled in the hills in the environs of Aix de Provence. Ate dinner every night in the hotel restaurant which made our trip much easier. Food was good. Breakfast is the normal buffet affair, coffees plentiful and decent (espresso machine). Nice seating areas throughout. Plenty of easy parking. Very helpful staff.
Stayed in May 2023
Reviewed: 1 May 2023
Steve
FranceOur cottage room was tired and the bathroom had not been thoroughly cleaned after the previous occupants. The exterior terrace and several large cracks had a number of tiles that were broken/uneven. The pool was cold and dirty.
The hotel was located not too far from the town of Aix in a quite location. The bed was comfortable.
Stayed in April 2023
Reviewed: 5 September 2022
Axel
Germanyquality of breakfast could be better, slightly overpriced for the overall experience
Charming house on a park-like compound. nice pool, very friendly staff
Stayed in August 2022
Reviewed: 13 August 2022
Franziska
Germanynothing it was really nice.
the location was very quiet and well located. the area is rather calm and in the middle of nature.
Stayed in August 2022
Reviewed: 18 September 2021
Caio
United KingdomYou have to pay separately to use the sauna. The food at the restaurant was expensive and not good, we ordered steaks and it was completely burned and tasteless. When we checked in nothing was explained about spa and sauna facilities. The drain in the shower was blocked flooding every time we showered.
Swimming pool was nice. Suite was ok.
Stayed in September 2021
Reviewed: 26 August 2021
Philip
United KingdomRien à dire!
This is a wonderful hotel with rooms dotted around in a hillside wood. Really lovely situation, fabulous restaurant, nice pool and lots of secure parking. Couldn’t have wished it to be nicer!!
Stayed in August 2021
Reviewed: 15 August 2021
Teva
FranceCold staff explain that we been lucky because we had an upgrade to superior room but the room was a joke ! hopefully she didn’t give us standard room, picture on website doesn’t match with reality … the superior room is very small (10m2) with small windows and dusty floor. Pity I didn’t take pictures of the room (anyway I don’t think it’s possible even with panoramic mode to shoot the bed) … one night there is widely enough
Stayed in August 2021
Reviewed: 6 August 2021
Jeanne
CanadaBreakfast could’ve been better, it was fine
The pool is amazing and the staff as well
Stayed in August 2021
Showing 1 – 25
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