21 Rue Mosaïque, 11100 Narbonne, France
#1 of 29 hotels in Narbonne
Guests' ChoiceBased on 101 hotel reviews
9.4Cleanliness
9.8
Comfort
9.7
Location
9.5
Facilities
9.6
Staff
9.7
Value for money
9.0
Free WiFi
9.1
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End of dialog contentReviewed: 25 April 2024
Siobhan
United KingdomA beautiful hotel. Wonderfully helpful staff who went out of their way to help me book a complicated onward taxi trip. The dinner was absolutely wonderful! All the staff were really friendly and made me feel very at home, which was lovely as a solo visitor.
Stayed in April 2024
Reviewed: 23 April 2024
Tamás
HungaryThe menu and the food were extraordinary, the staff is perfect.
Stayed in March 2024
Reviewed: 9 April 2024
Alexander
FranceAll was perfect - highly recommended
Stayed in April 2024
Reviewed: 21 March 2024
Doug
AustraliaSuper firnedly staff, They tried really hard to speak English to me as I did not speak any french. They were helpful in offering me a private taxi service to get around the nearby towns, they had a great restaurant and the location was superb right near the centre of town.
Stayed in January 2024
Reviewed: 2 March 2024
Helen
Maltarestaurant not open Sunday and Monday. would have preferred private parking but public parking underground was very good
a gem - would plan my journey so that I can stay there again.
Stayed in February 2024
Reviewed: 28 January 2024
Sofia
ChileMaybe a workout area would have been nice. But everything else was perfect.
I absolutely loved the hotel. Really good location, good breakfast and the staff was super nice. The room was clean and beautiful. Bathroom was perfect. I had a really good experience.
Stayed in December 2023
Reviewed: 22 January 2024
Ken
United StatesI stayed at some nice hotels over 2 1/2 weeks in France. Mosaique was the best. Friendly staff that goes out of their way to make you feel at home. Accommodating with special requests. My room was a delight and large. Plenty of room to spread out. Great shower with an actual door that fully closed! I had two dinners in the restaurant during my four-night stay. Excellent meals and service. Best of all was Fita at the front desk. She was so friendly; made me feel like I was the only one staying there. She is the Queen of Hospitality!
Stayed in January 2024
Reviewed: 16 December 2023
Ryan
United StatesThe hotel was quite lovely, beautiful tile and interior, really everything was perfect, and very kind and personable front desk reception
Stayed in December 2023
Reviewed: 13 December 2023
Mia
United Kingdomthe bathroom was the star of the show! Rooms were decorated lovely with everything you could want and I loved eating my breakfast in the dining room. The staff most importantly were so lovely and accommodating
Stayed in December 2023
Reviewed: 21 November 2023
Carol
AustraliaNil, it was perfect.
This is a great hotel and the most comfy bed (even for someone who likes an extra soft bed). Staff were really helpful and Spoke English which was rare in Narbonne. My mum and I had a single room each and the size suited us well, it was big enough for our needs. I absolutely loved the bathroom, it’s the first hotel where the shower floor hasn’t been slippery. We were located on the first floor and the windows opened in both rooms which was nice for the fresh air. The town centre was minutes away from the the hotel which was perfect as we didn’t have a car. There is a lift which helped our mobility needs.
Stayed in November 2023
Reviewed: 10 November 2023
Thomas
United StatesI did not feel there was enough flexibility in their breakfast menu, though what we had was delicious. Nearby restaurants had excellent breakfast.
Hotel Mosaique is beautiful, the rooms are very nice and the staff is very friendly. Their restaurant has wonderful dishes. The empanadas are delicious.
Stayed in November 2023
Reviewed: 29 October 2023
Cawb
AustraliaNothing
Excellent boutique hotel close to the canal in the centre of Narbonne. Th owner, Peta, was very helpful and welcoming and gave us lots of useful tips. The hotel is small (20 rooms) with a nice courtyard area and its own highly rated restaurant. Our room was pleasant and quiet, but a bit Spartan in decor for our tastes.
Stayed in October 2023
Reviewed: 13 October 2023
Todd
United Statesn/a
Stayed in October 2023
Reviewed: 13 October 2023
Todd
United StatesExcellent in town location near sites and markets.
Stayed in October 2023
Reviewed: 12 October 2023
Hilary
FranceExcellent
Stayed in October 2023
Reviewed: 11 October 2023
Clyde
United StatesThe staff was very very welcoming and had our room ready despite our early arrival.
Stayed in October 2023
Reviewed: 11 October 2023
Ken
United StatesThe room was fantastic, the pool was relaxing but the staff was phenomenal. Seriously. I have stayed at 100’s of hotels and the staff is the best I have ever experienced. Would definitely stay there again and wish I had stayed longer.
Stayed in October 2023
Reviewed: 21 September 2023
Dermot
IrelandI only booked one night, I should have stayed two!
Lovely welcome. Very relaxing space with the town center just around the corner. The suggestions for things to see and places to dine suited me perfectly.
Stayed in September 2023
Reviewed: 20 September 2023
Lucy
United KingdomBreakfast service was a little hap hazard and the menu was made too complicated.
Exceptional family staff, exquisite decor, rooms, bathroom, bed line were fabulous.
Stayed in September 2023
Reviewed: 20 September 2023
David
United KingdomBeautiful interior design, excellent dinner and wonderful friendly staff 🙏
Stayed in September 2023
Reviewed: 18 September 2023
Ben
NetherlandsBeautiful small hotel with nice restaurant and outdoor pool in convenient location. Very pleasant staff and nicely finished rooms.
Stayed in September 2023
Reviewed: 14 September 2023
Francis
AustraliaThe room, the outdoor dining area, the restaurant
Stayed in September 2023
Reviewed: 13 September 2023
Timnic
SwitzerlandVery nice stay! Janne was super nice and hospitable. The town itself is quite small with a strange vibe, but close to all the vineyards.
Stayed in August 2023
Reviewed: 11 September 2023
Mischa
United StatesN/a
Property was beautiful, beautiful pool and pristine rooms.
Stayed in September 2023
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