Skip to main content
  1. Hotel reviews homepage
  2. France hotel reviews
  3. Provence-Alpes-Côte d'Azur hotel reviews
  4. Saintes-Maries-de-la-Mer hotel reviews
  5. Reviews of Hôtel Le Neptune en Camargue

Reviews of Hôtel Le Neptune en Camargue 3 stars

14 Rue Jean Aicard, 13460 Saintes-Maries-de-la-Mer, France

#33 of 43 hotels in Saintes-Maries-de-la-Mer

Guests' Choice

Review score

Based on 24 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.3

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    8.4

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 24

  • Reviewed: 15 May 2024

    7.0
    Quirky little stay in The Camargue
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location

    Stayed in May 2024

  • Reviewed: 29 June 2023

    8.0
    Lovely hotel, fantastic host
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Perhaps an outside space to have breakfast?

    Great location, very easy access, parking nearby. Very close to center of this lovely seaside town, full of history. Very hospitable host (the owner) which made our stay delightful.

    Stayed in June 2023

  • Reviewed: 8 June 2023

    9.0
    Our le Neptune had a je ne sais quoi that makes it hard to put into words,
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 3 nights

    Jewel of a boutique hotel; smart, lovely decoration with driftwood gives relaxed beach house feeling; pleasant, sympathetic host and personnel; great location; our whole experience has a je ne sais quoi which makes it hard to put into words but it was gen

    Stayed in June 2023

  • Reviewed: 28 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    4pm is late for a check in and room wasn’t ready when we tried to check in. They did however do a quick turnaround of the room whilst we waited.

    Comfortable and attractive rooms. Hotel was very helpful in regards to parking.

    Stayed in July 2022

  • Reviewed: 11 June 2022

    9.0
    Central location
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    good central location, recently refurbished room was a treat

    Stayed in June 2022

  • Reviewed: 31 May 2022

    9.0
    A great relaxing place to stay in Les Trois Saintes Maries
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 4 nights

    If our stay had been longer, we would have liked it better.

    Our charming and knowledgeable hostess and her kind staff ensured that we had a memorable stay in the delightful hotel Neptune. The room was comfortable and airy. The breakfasts were superb, and the location of the hotel - just off the centre towards the little Rhone - was tranquil and perfect.

    Stayed in May 2022

  • Reviewed: 16 September 2023

    4.0
    The most expensive and most disappointing hotel during my whole journey through France!
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 2 nights

    1. Little or less help with the luggage, especially at the day of departure. There were stairs to the room and also a flight of stairs to the entrance door, no lift, so a stronger helping hand would have been very supportive, especially after or before travelling very long and with heavy luggage. Additionally, for handicapped people the stairs could be a problem. 2. Booked the nicely looking room with the train inside, which was shown at the photo of booking.com. When I arrived, the landlady told me that this room had no toilet inside the room, only the shower. Therefore, one has to leave the room to use a separate toilet, which was at the same corridor. She offered another room, which had the toilet (and shower) inside. When I wanted to take a look inside the originally booked room, she told me, that I would not be allowed to enter the room. She only let me take a short look from the corridor. Due to security reasons I decided for the room with a direct access to a toilet. Nevertheless, the other room looked much nicer, was cooler and was one reason to choose this hotel. 3. The room was very hot, so I did not sleep very well inside. There was an air-conditioning inside, which I found at my departure day. When I tried to spur it, it was very noisy, so I stopped it immediately. 4. One could hear every noise from the corridor and also from other rooms, for example somebody arrived during the night and the doors were slammed, or another guest suffered from coughing and you could hear that during the night. This was the other reason, why I did not sleep very well during both nights. 5. The landlady offered two different types of breakfast. The cheaper one consisted of a hot drink and a croissant or s.th. comparable (very small), the second one was offered for 15 Euro. It was served at a terrace, at which most of the tables were in the blazing sun. The slices of bread were very small, therefore it was not so easy to enjoy the different types of jam....

    -I liked that there was a coffee machine (Nespresso) inside the room and an electric kettle, although only two capsules of coffee per day were offered and only two bags of tea per day. There could be some more capsules of coffee or more tea bags for one day inside the room by reason of the higher prize for the rooms compared to other hotels in France. -The coffee offered at breakfast was made by a French press and was good. When asking for it, it was possible to have some cheese for breakfast, even though in smaller amounts. - The staff helping with the breakfast was friendly and polite.

    Stayed in August 2023

  • Reviewed: 29 July 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Filthy moldy smelling foul moldy smell shpwer stall. Altho bathroon fixtures are updated. The window screens has an opening... mosquitoes c Ome in.

    Location. V centrally locsted.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    1.0
    The worst hotel i have been ever.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very small any space at all. No space for the luggage. Fornitures was broken. Dirty and old bathroom. The drainer of the shower was clocked. Receptionist was really rude with a bad attitude.

    Nothing

    Stayed in July 2023

  • Reviewed: 26 September 2022

    4.0
    dissapointing and would not use it again
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    the bathroom, and the price of the breakfast which we refused to have. The price of the hotel was too high for the facilitys we had. All the security we had to provide on arrival.

    the wifi was okay, but the room was very disappointing, and very small with a very poor bathroom,

    Stayed in September 2022

  • Reviewed: 28 July 2022

    10
    The Neptune is a great place to stay, it is well located and the staff are charming. the rooms are very comfortable!
    • Leisure trip
    • Group
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    The property is clean, well maintained and is very charming in style. The staff are very accommodating and really listened to our needs. our stay was lovely :)

    Stayed in July 2022

  • Reviewed: 30 August 2021

    10
    Extraordinary Saintes Marier de la Mer experience.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights

    Everything was just perdect, recommend this location for short trip or long stay.

    Grea quite hotel away from noisy city center but close enough to walk there for dinner or shoping. To reach the beaches use the car is necessary, but then you cen go to different beaches every day.

    Stayed in August 2021

  • Reviewed: 8 July 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Disorganized for breakfast times and check-in. (Not just me, I could tel other French-soaking guests were also down in the lobby looking for information. ) No clear instructions on what time breakfast started. Would like have had the chance to make requests for food ahead of time and let them know my order and to let them know what time I would be arriving for the meal. However, after that, they did give me a sheet for check off for that day, but then didn’t give me another one for the following morning. (I didn’t mind waiting, but it might have helped them too). Extra cost for pet was not shared until arrival. I would have gone elsewhere had I known, as there were other options that listed pets allowed which didn’t incur the cost and they clearly shared that upfront. I think the breakfast cost was too much for what we received, but it was the right amount of food. Also, no variation from day 1 to day 2 breakfast, thus if staying for several days that would be so boring.

    The room was decorated nicely and appropriately for location. The two people who we met on arrival seemed like they wanted to welcome us. Especially the very sweet non-English speaking young lady.

    Stayed in July 2021

  • Reviewed: 20 September 2021

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Hotel is in a great location very clean and has a nice interior design.

    Stayed in August 2021

  • Reviewed: 18 April 2024

    9.0
    Comfortable room and a friendly staff.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 18 July 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: 25 June 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2022

  • Reviewed: 30 May 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2022

  • Reviewed: 12 September 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2021

  • Reviewed: 31 May 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2021

  • Reviewed: 28 May 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 25 August 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2021

Showing 1 – 24

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!