1 quai de Nice, 45500 Gien, France
#15 of 31 hotels in Gien
Guests' ChoiceBased on 41 hotel reviews
7.6Cleanliness
8.2
Comfort
8.2
Location
8.8
Facilities
7.3
Staff
8.4
Value for money
7.6
Free WiFi
7.8
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Showing 1 – 25
Reviewed: 9 November 2023
Steven
BelgiumThe heating was broken in the hotel, radiators didn't work. Alternative space heaters 'had all been given out'. Decor in corridors very tired, paint and plaster peeling / cracking.
Bed linen and mattress were extremely comfortable. Super location on the banks of the Loire. Very convenient free on site parking.
Stayed in November 2023
Reviewed: 22 August 2023
Kristina
UkraineNo wi fi Bad quality of the sofa (we have to sleep on)
Very nice hotel, beautiful and cozy room. Colourful view to the river 💕
Stayed in July 2023
Reviewed: 28 May 2023
Tina
United KingdomThe shower didn't have a holder for the shower head. Bar didn't have any beer. There is no soap in the bathroom. No food in the evening.
Location for rally
Stayed in May 2023
Reviewed: 19 May 2023
Jennifer
AustraliaI had to sleep on the sofa bed-as I was sharing with friends . it was very uncomfortable- a very thin mattress with the bars on the bed poking through or the mesh being collapsed in other places!
the rooms were large and had a choice of 2 bathrooms in a room for 3 people! beautiful waterfront views!!!
Stayed in May 2023
Reviewed: 1 May 2023
Roy
United StatesThe Wifi security was kludgy and outdated. Using wifi on an ipad or iphone required connecting to the access point, opening a browser window and telling the browser to ignore a various security warnings about being redirected to a login site to provide your name and email. Every other EU hotel has a system where this browser redirection pops up when you check wifi under the ipad settings. Once connected, the wifi did work fine.
This is an older hotel, close to the center of town but also looking upon a serene Loire river view. The staff was friendly and the breakfast had a nice assortment. The hotel was clean and the bed was comfortable but the hotel does feel somewhat dated. This was nice in that our room and bathroom were bigger than in newer hotels, but less good in that the hallways had various steps up and down that could trip you up.
Stayed in April 2023
Reviewed: 1 September 2022
Marianne
NetherlandsFan in ceiling was quite dirty and did not work well
Nice big room
Stayed in August 2022
Reviewed: 20 August 2022
Arthur
United StatesLounge was really warm--could have used some fans to help move air around (it was during a rather unseasonably warm week so not too negative).
Breakfast was great! Lots of choices and a coffee pot to pour from (as well as pods for making your own). We enjoyed the staff, especially the gentleman that works there (forgot his name). Situated on the Loire River with nice views.
Stayed in August 2022
Reviewed: 7 August 2022
Travelbug1024
United StatesNo air conditioning. No elevator.
Nice room, well appointed and clean. Good breakfast on site. Great location to serve as a base for touring the nearby countryside and chateaux.
Stayed in May 2022
Reviewed: 4 August 2022
Etienne
Francea bit old
well located not far from the wedding place
Stayed in July 2022
Reviewed: 2 August 2022
Sarah
United KingdomEasy check-in. Room clean and good shower. Free parking at the back.
Stayed in August 2022
Reviewed: 31 July 2022
Veronique
Franceno air con
location and breakfast
Stayed in July 2022
Reviewed: 19 July 2022
Steve
United KingdomNo problems
Nicely positioned for the river and July 14th events
Stayed in July 2022
Reviewed: 12 July 2022
Nigel
United Kingdomall good
location staff
Stayed in July 2022
Reviewed: 31 May 2022
Joerg
SwitzerlandThe arrangement of the window in the room made both the access to the bed and the opening of the window difficult.
Excellent breakfast.
Stayed in May 2022
Reviewed: 3 September 2021
Kamil
SwitzerlandThey charged extra for river view but do not mention that it is a view on not a silent street as well :-)
Room and bathroom are both perfect
Stayed in September 2021
Reviewed: 9 August 2021
Michael
FranceCould use some renovations
Location
Stayed in August 2021
Reviewed: 21 September 2023
Linda
United KingdomStains on carpet Dirty paintwork
Location Comfortable bed
Stayed in September 2023
Reviewed: 11 May 2023
John
United KingdomNo night staff at all open front door but no staff present couldn't check into a room after being charged a premium rate
Nothing
Stayed in May 2023
Reviewed: 27 October 2022
John
United KingdomNo evening meal availability which was disappointing. Breakfast was expensive. No lift
It’s an old fashioned hotel so slightly run down but staff were friendly . The bar and lounge is a lovely room
Stayed in October 2022
Reviewed: 19 June 2022
Christopher
United KingdomRoom was meant to be Deluxe double. The room was so small that there was only one bedside table, and on a very hot day it was impossible to open the inner large window by more than a few inches because it hit the bed . Therefore no chance of a breeze , which was vital because the air con WAS NOT WORKING. Almost impossible to sleep. Extractor fan in bathroom didn't work. Third floor, no lift, no concierge! The breakfast at £11 each was poor, the buffet ran out of coffee, croissants, ham, etc. and this was at 8.30!Nobody seemed to have responsibility for checking supplies. There was peeling paint in corridors and bathroom., and the parking area looked unkempt. What this place needs is a manager who takes pride in his hotel. We did not stay for the second night booked
Location and view of the river
Stayed in June 2022
Reviewed: 5 August 2021
Bertram
AustriaThe Booking.com reservation was initially questioned, and when the time came for payment the booking.com price was questioned again. It took some 10 minutes for the receptionist to agree to the price. It was helpful/necessary that we could present a printed (!) version of the booking.com confirmation. Inacceptable lack of competence ! No room service for 3 days. Excuse: corona.
Stayed in August 2021
Reviewed: 11 June 2021
Anonymous
NetherlandsVergane glorie.
Ligging
Stayed in June 2021
Reviewed: 5 September 2022
Anonymous
Francewe had a room under the roof and it was swelteringly hot and the room was too small to open the window, we needed a fan or A/C
very clean ands well located , the breakfast buffet was phenomenal and the staff was very nice
Stayed in July 2022
Reviewed: 26 September 2023
Marion
New ZealandThere are no comments available for this review
Stayed in September 2023
Showing 1 – 25
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